Workday Partners Help U.S. Firms Embrace IT Disruptions
- Growing demand for advanced Workday features and help from service providers
- Increasing interest in Workday consulting services
- Expanding scope of Workday managed services
- Growing popularity of customizable dashboards and predictive analytics solutions
- None.
HCM platforms gain new capabilities as enterprises transform IT environments with advanced technologies and methodologies, ISG Provider Lens™ report says
The 2023 ISG Provider Lens™ Workday Ecosystem report for the
“U.S. companies are at the leading edge of technology adoption,” said Stacey Cadigan, partner, human capital management, for ISG. “They are adopting cloud-based solutions from the Workday ecosystem so they can continue modernizing HCM to meet rising employee expectations.”
Organizations are especially concerned about data security and governance, risk and compliance (GRC) in HCM due to the growing volumes of sensitive personal and organizational data that reside in HCM platforms, the report says. These issues are beginning to dominate clients’ discussions with providers, and security and GRC consulting services are gaining traction in the
Many
As organizations work to keep up with the pace of technological change, they are beginning to embrace Workday Extend, the vendor’s platform for quickly building and deploying new finance and HR capabilities that are accessible from employees’ Workday home screens, the report says.
“Enterprises in the
Workday managed services are expanding in scope beyond support and maintenance to ongoing optimization and enhancement of clients’ Workday implementations. Demand for services such as personalization and customization are growing, especially in the
The report also explores other Workday ecosystem trends in the
For more insights into the Workday-related challenges facing
The 2023 ISG Provider Lens™ Workday Ecosystem report for the
The report names Accenture, Alight, Cognizant, Deloitte, IBM and PwC as Leaders in all three quadrants. It names Hexaware, KPMG and Mercer as Leaders in two quadrants each. Huron and Kainos are named as Leaders in one quadrant each.
In addition, Invisors is named as a Rising Star — a company with a “promising portfolio” and “high future potential” by ISG’s definition — in two quadrants.
Customized versions of the report are available from Hexaware and Invisors.
The 2023 ISG Provider Lens™ Workday Ecosystem report for the
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in
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Source: Information Services Group, Inc.