Transforming Business Through AI the Focus of ISG Digital Business Summit
The ISG Digital Business Summit, scheduled for November 13-15 in Dallas, will bring together leaders from major companies to discuss strategies for leveraging generative AI and emerging technologies. The event, hosted by Information Services Group (Nasdaq: III), focuses on how businesses are developing GenAI capabilities to improve operations and drive efficiency.
Key speakers include executives from Johnson Controls, Keurig Dr Pepper, L'Oreal, PNC, and others who will share insights on AI implementation, cloud architecture, and digital transformation. The summit will feature discussions on AI's role in reducing provider costs, transforming supplier relationships, and enhancing customer experiences, while addressing important considerations like algorithm bias and privacy protection.
Il ISG Digital Business Summit, in programma dal 13 al 15 novembre a Dallas, riunirà leader di importanti aziende per discutere strategie per sfruttare la AI generativa e le tecnologie emergenti. L'evento, ospitato dall'Information Services Group (Nasdaq: III), si concentra su come le aziende stiano sviluppando capacità di GenAI per migliorare le operazioni e aumentare l'efficienza.
I relatori principali includono dirigenti di Johnson Controls, Keurig Dr Pepper, L'Oreal, PNC e altri che condivideranno intuizioni sull'implementazione dell'AI, sull'architettura cloud e sulla trasformazione digitale. Il summit presenterà discussioni sul ruolo dell'AI nella riduzione dei costi per i fornitori, nella trasformazione delle relazioni con i fornitori e nel miglioramento delle esperienze dei clienti, affrontando anche considerazioni importanti come il bias degli algoritmi e la protezione della privacy.
El ISG Digital Business Summit, programado del 13 al 15 de noviembre en Dallas, reunirá a líderes de importantes empresas para discutir estrategias sobre cómo aprovechar la IA generativa y las tecnologías emergentes. El evento, organizado por Information Services Group (Nasdaq: III), se enfoca en cómo las empresas están desarrollando capacidades de GenAI para mejorar las operaciones y aumentar la eficiencia.
Entre los oradores principales se encuentran ejecutivos de Johnson Controls, Keurig Dr Pepper, L'Oreal, PNC y otros que compartirán perspectivas sobre la implementación de IA, la arquitectura en la nube y la transformación digital. La cumbre incluirá discusiones sobre el papel de la IA en la reducción de costos para los proveedores, la transformación de las relaciones con los proveedores y la mejora de la experiencia del cliente, al mismo tiempo que aborda consideraciones importantes como el sesgo algorítmico y la protección de la privacidad.
ISG 디지털 비즈니스 서밋은 11월 13일부터 15일까지 달라스에서 열리며, 주요 기업의 리더들이 생성적 AI 및 신기술을 활용하는 전략에 대해 논의할 것입니다. 이 이벤트는 Information Services Group(Nasdaq: III)가 주최하며, 기업들이 운영 개선과 효율성 향상을 위해 GenAI 기능을 개발하는 방법에 중점을 두고 있습니다.
주요 연사로는 Johnson Controls, Keurig Dr Pepper, L'Oreal, PNC 등의 임원들이 참석하여 AI 구현, 클라우드 아키텍처 및 디지털 전환에 대한 통찰력을 공유할 것입니다. 서밋에서는 공급자 비용 절감, 공급자 관계 변화 및 고객 경험 향상을 위한 AI의 역할에 대한 논의가 있으며, 알고리즘 편향 및 개인 정보 보호와 같은 중요한 고려사항도 다룰 것입니다.
Le ISG Digital Business Summit, prévu du 13 au 15 novembre à Dallas, rassemblera des dirigeants de grandes entreprises pour discuter des stratégies d'utilisation de l'IA générative et des technologies émergentes. L'événement, organisé par Information Services Group (Nasdaq: III), se concentre sur la manière dont les entreprises développent des capacités GenAI pour améliorer leurs opérations et accroître leur efficacité.
Parmi les principaux intervenants figurent des cadres de Johnson Controls, Keurig Dr Pepper, L'Oreal, PNC et d'autres, qui partageront leurs réflexions sur la mise en œuvre de l'IA, l'architecture cloud et la transformation numérique. Le sommet comportera des discussions sur le rôle de l'IA dans la réduction des coûts des fournisseurs, la transformation des relations avec les fournisseurs et l'amélioration de l'expérience client, tout en abordant des considérations importantes telles que le biais algorithmique et la protection de la vie privée.
Der ISG Digital Business Summit, der vom 13. bis 15. November in Dallas stattfinden wird, bringt Führungskräfte bedeutender Unternehmen zusammen, um Strategien zur Nutzung von generativer KI und aufkommenden Technologien zu diskutieren. Die Veranstaltung, die von der Information Services Group (Nasdaq: III) ausgerichtet wird, konzentriert sich darauf, wie Unternehmen GenAI-Fähigkeiten entwickeln, um die Abläufe zu verbessern und die Effizienz zu steigern.
Zu den Hauptrednern zählen Führungskräfte von Johnson Controls, Keurig Dr Pepper, L'Oreal, PNC und anderen, die Einblicke in die Implementierung von KI, Cloud-Architekturen und digitale Transformationen geben werden. Der Gipfel wird Diskussionen über die Rolle von KI bei der Senkung der Anbieterpreise, der Transformation der Lieferantenbeziehungen und der Verbesserung der Kundenerlebnisse beinhalten, während auch wichtige Überlegungen wie Algorithmus-Bias und Datenschutz angesprochen werden.
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November 13–15 event in
Hosted by leading global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III), the event comes as businesses are focusing on developing GenAI capabilities to improve business operations and drive value and efficiency.
ISG research finds many organizations are looking to digital business tools such as GenAI to save time and money and drive faster resolutions through business process workflow management, streamlined digital infrastructure and contact center management and monitoring.
“New technologies including GenAI, along with organizational transformation strategies, have helped redefine business agility and flexibility for
The ISG Digital Business Summit, to be held at the Westin Dallas Stonebriar Golf Resort & Spa, will open with an industry spotlight conversation with Diane Schwarz, vice president and chief information officer of Johnson Controls, on the potential of AI to drive down provider costs and transform supplier governance and relationships.
Day one of the event will also feature a panel discussion, “Transforming IT Operations with AI,” with Brett Barton, global AI practice leader for Unisys, and Robert Carek, vice president of solutions for Kopius Technologies, as well as the ISG Startup Challenge, with Peeyush Rai, founder and CEO of weav.ai; Rajesh Mishra, co-founder and CEO of A5G Networks; Chris Andrew, CEO, Scrunch AI, and Erik Laird, vice president of FireCompass, Inc., pitching their business innovations to a panel of judges for an audience vote.
Rajesh Devnani, vice president, utilities, Hitachi Digital Services, will discuss “Beyond Satisfaction: Using AI to Augment Total Experiences,” in the featured presentation on day two of the event, and Shaun Hendricks, director of enterprise cloud architecture for Keurig Dr Pepper, will share ways to maximize innovation and business value in the session, “Navigating the Cloud: AI, Agility and Architecture in the Age of Innovation.”
The future role of the contact center will be the topic of a panel discussion including Mathew Makay Sr., director of workforce management and support at Carbon Health, and Leslie Dickens, vice president of continuous improvement at Prime Therapeutics. Another panel including Justin Gress, chief operating officer for insurance at Vantage Risk; Mary Garcia, former head of diversity, inclusion, belonging and talent at Hagerty; Yannick Mbandi, vice president of transformation for L'Oreal, and Wendy Anderson, director, data & analytics, OBrand Consulting, will share recommendations for “Managing Change in a Hybrid Work Environment.”
“Despite the benefits of automation and AI, finding a balance between technology and human interaction is vital,” Fisher said. “There is a huge opportunity and expectation for enterprises, service providers and partners to work together to build and support IT landscapes and governance frameworks to mitigate bias in AI algorithms, protect user privacy and tackle other ethical considerations.”
The final day of the ISG Digital Business Summit will feature an industry spotlight interview, “Embracing GenAI Securely,” with Tanweer Surve, CTO of cloud transformation and solutions engineering at PNC. Strategies for “Accelerating Digital Transformation Through Emerging Technology Sourcing,” will be discussed during a panel discussion with Brad Veech, head of technology procurement at Discover Financial; Digant Shah, chief revenue officer for Bosch Software and Digital Solutions, and Joseph Teesdale, global category manager at Cisco Systems, Inc.
Hitachi Digital Services, Orange Business, Bosch Software and Digital Solutions, Cognigy, Kopius, Unisys, Accenture, HappySignals and Zensar are ISG Digital Business Summit event sponsors. CIO Applications, CIOInsights, CIOReview, CIO TechWorld, CrmXchange, Digital Workplace Group, Hifo.co, HRM Outlook, ICON Outlook, the Technology Business Management Council and Telecom Reseller are media partners.
Additional information and registration are available on the event website.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in
View source version on businesswire.com: https://www.businesswire.com/news/home/20241104843920/en/
Press Contacts:
Will Thoretz, ISG
+1 203 517 3119
will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG
+1 978 518 4520
isg@matternow.com
Source: Information Services Group, Inc.
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