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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
ISG Automation has enhanced its Neuralify Digital Enablement Platform to support Automation Anywhere A2019 and UiPath Studio software. This upgrade aims to expedite RPA adoption by enabling citizen developers to quickly develop RPA bots. Clients typically see a 270% increase in output and a 43% reduction in build costs. The code quality analyzer included in the platform improves adherence to best practices and reduces review time by 80%. This expansion is expected to attract a broader audience of developers and enhance ISG’s comprehensive automation solutions.
ISG GovernX® reports a 90% increase in enterprise subscriptions in 2020, reflecting a growing need for efficient management of software and services contracts. The platform has saved clients millions by automating contract lifecycle management, managing over $46 billion in supplier contracts and serving more than 12,000 active users. Enhanced capabilities include cloud governance for optimizing XaaS spend. The pandemic has heightened demand for ISG GovernX as organizations seek to mitigate supplier risks and control costs more effectively.
Information Services Group (ISG) (Nasdaq: III) announces plans to host 10 industry events in 2021, focusing on technology investments to drive post-pandemic growth. Key topics will include digital transformation, consumer behavior, and supply chain innovations. The events will feature industry leaders and offer insights into creating a collaborative workplace and enhancing customer engagement. Upcoming events include the ISG TechXchange: Retail/CPG on February 23-24 and the ISG Future Workplace Summit on March 10-11. They aim to connect enterprises with technology partners for better performance.
According to a new report by Information Services Group (ISG), the U.S. remains the largest market for data analytics services, experiencing a surge in demand during the COVID-19 pandemic. The report highlights a significant shift towards advanced analytics tools, particularly in banking, financial services, and healthcare sectors, focusing on customer experience and operational efficiency. Despite the high demand, there is a notable shortage of data scientists in the U.S. The report evaluated 58 providers, naming IBM as a leader across all six quadrants.
The ISG Provider Lens™ report highlights a growing trend in application development and maintenance services as businesses adapt their IT capabilities. Increased focus is on packaged software, SaaS platforms, and managed services driven by digital transformation demands. Providers are integrating automation, AI, and new development methodologies to enhance service delivery. The report categorizes clients into three archetypes seeking competitive advantages with next-gen ADM services, emphasizing outcome-based contracts and the importance of customer experience.
The new report by ISG reveals that application development and maintenance service providers are increasing their operations in the Nordics to enhance support for enterprises and leverage local talent. This shift includes establishing service delivery centers in key cities like Oslo and Stockholm. ISG highlights that these providers adapted swiftly to the pandemic, emphasizing digital transformations through Agile methodologies and advanced technologies like AI and ML. Major players mentioned include HCL and TCS, recognized as leaders across multiple service quadrants.
ISG reported a record high demand for technology and business services in Q4, with global contract value reaching $16 billion, up 13% year-on-year. Managed services saw an ACV of $7.2 billion, while cloud-based services surged 24% to $8.8 billion. Despite strong demand, ISG cautioned that recovery might be uneven due to ongoing pandemic impacts. The firm forecasts a 20% growth for cloud services and a 3% increase in managed services in 2021. Full-year results for 2020 showed a combined market of $59.8 billion, driven by a 17% rise in as-a-service contracts.
The ISG Provider Lens™ report reveals that the COVID-19 pandemic has accelerated the shift of digital business solutions from pilot projects to commercial deliveries. Companies are striving to enhance customer connections, improve supply chains, and boost competitiveness. The report identifies four client archetypes: Traditional and conservative, Managed services focused, Transformational, and Pioneering, each with distinct needs. Key providers like Accenture and Cognizant were recognized as leaders. Ultimately, the findings highlight the increasing demand for digital transformation and emerging technologies in response to current challenges.
Information Services Group (ISG) (Nasdaq: III) has announced a new research study focusing on the private cloud, hybrid cloud, and data center outsourcing markets. The findings will be included in the upcoming ISG Provider Lens™ report, "Next-Gen Private/Hybrid Cloud – Data Center Services & Solutions 2021," due in July. The report will aid enterprise buyers in evaluating vendor relationships and options, while ISG advisors will utilize the insights to guide clients. The research involves surveys from over 315 providers, resulting in five key service quadrants.
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