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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
According to a new report from ISG, U.S. enterprises are increasingly relying on cybersecurity providers to combat sophisticated cyberattacks. The 2021 ISG Provider Lens™ Cybersecurity Report highlights the growing importance of partnerships among providers, enhanced security practices like zero-trust architecture, and proactive measures for threat detection. The report evaluates 100 cybersecurity provider capabilities across various quadrants, naming leaders like IBM, HCL, and Wipro. As companies face rising threats, they are adopting advanced identity management and data loss prevention technologies to safeguard their assets.
Information Services Group (ISG) (Nasdaq: III) has initiated a research study focused on providers of digital services for healthcare, amid challenges posed by COVID-19. The findings will be featured in the upcoming ISG Provider Lens™ report titled 'Healthcare Digital Services', set for release in January 2022. The report aims to assist enterprise buyers in evaluating vendor relationships while addressing the growing demand for digital transformation in healthcare, driven by regulatory pressures, cost concerns, and increased adoption of telehealth solutions.
U.S. adoption of SAP S/4HANA is rebounding after slower growth during 2020, as highlighted in the 2021 ISG Provider Lens™ SAP HANA Ecosystem Services report. The report emphasizes S/4HANA's advancements in AI, analytics, and user interface to meet enterprise needs. U.S. companies are increasingly leveraging cloud solutions to improve cost efficiency and agility. Additionally, SAP service providers are implementing AI-driven tools and automation to streamline transformations. Key players like Accenture and IBM are recognized as Leaders in multiple service categories, reflecting their robust capabilities.
ISG (Nasdaq: III) has launched a research study focused on technology services for the manufacturing sector, including connected cars and semiconductors. The findings will be published in a detailed ISG Provider Lens™ report titled Manufacturing Industry Services, expected in November. The report will assess various manufacturing technology providers specializing in automation and shopfloor transformation. It aims to help enterprise buyers evaluate vendor relationships and make informed decisions using expanded customer experience data.
eInfochips, part of Arrow Electronics, has received the 2021 ISG Digital Case Study Award for its exemplary digital transformation services. The award recognizes its collaboration with f'real foods, where they developed an IoT management platform to streamline blender operations, enhancing efficiency and reducing costs. This platform provides real-time data access, enabling predictive maintenance and better fleet management. The ISG awards assessed nearly 250 submissions and selected 39 based on the impact of digital solutions on business performance, reaffirming eInfochips' strength in digital engineering.
The ISG Index™ reported record demand for IT and business services in the Americas, reaching $9.5 billion in combined market ACV in Q2, a 25% year-over-year increase. Cloud-based services led the growth, with a 33% rise to $5.9 billion. Managed services also advanced 14%, totaling $3.6 billion. The Americas generated $18.1 billion in ACV in the first half of 2021, a 14% increase. Significant contracts were awarded, showcasing robust digital transformation demand. ISG upgraded its global growth forecast for cloud services to 21% and managed services to 9% for 2021.
The latest report by ISG highlights the increasing demand for software-defined networking (SDN) technologies among enterprises. This demand is driven by the need to reduce costs, improve agility, and enhance customer service, particularly for remote work support. The report evaluates 46 SDN providers across four archetypes: Moderate Transformers, Aggressive Adopters, Advanced Edge Adopters, and Bleeding Edge and Disruption Embracers. Notably, AT&T and Verizon were recognized as leaders in all archetypes, reflecting their strong position in the SDN market.
ISG (Nasdaq: III) has initiated a research study to analyze intelligent automation solutions and services aimed at improving operational efficiency and customer experience. The findings will be published in the ISG Provider Lens™ report titled 'Intelligent Automation – Solutions & Services', set for release in November. This report will assess automation vendors across multiple sectors, including AI for IT operations and intelligent document processing. The study aims to aid enterprises in evaluating vendor relationships as they navigate their automation journeys.
Information Services Group (III) will release its second-quarter financial results on August 9, 2021, at 6:30 a.m. U.S. Eastern Time. The company will also hold a conference call with investors at 9 a.m. the same day. U.S. participants can dial 1-800-437-2398, while international participants should call 001-323-289-6576, using security code 1506173. A recording of the call will be available on ISG’s website for four weeks after the event.
According to ISG's 2021 Retail Software and Services Report, consumer buying behaviors have shifted significantly post-COVID, with over 75% of retailers offering online purchases for in-store pickup and 58% providing curbside service—up from just 4% in 2019. E-commerce revenue is projected to rise to 20% of total retail sales this year. Retailers are adapting by enhancing digital engagement and restructuring store layouts, with 25% of malls expected to close by 2022. The report identifies leaders in retail tech and highlights the need for interconnected supply chains to meet the increasing online demand.
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