Information Services Group, Inc. - III STOCK NEWS

The 2020 ISG Provider Lens report reveals that U.K. enterprises increasingly adopt software-defined networks (SDN) and SD-WAN technology to facilitate cloud workloads. Many firms are seeking managed services for SDN rollout due to a lack of internal skills. The report highlights the complexity of multi-cloud environments and the need for networks capable of dynamic changes. Although there is a shift towards SD-LAN and advanced Wi-Fi solutions, most providers struggle with end-to-end service provisioning. BT, Orange Business Services, and Wipro were named leaders in all six assessed quadrants.

The COVID-19 pandemic significantly impacted the EMEA outsourcing market, with managed services spending down 21% in Q2. The total market ACV decreased 9% to €3.9 billion. In contrast, as-a-service spending rose 13% to €1.7 billion, driven by a 23% increase in Infrastructure-as-a-Service. The first half of 2020 showed a 2% decline in total ACV compared to 2019, with managed services down 9%. ISG forecasts a 7.5% decrease in the managed services market for the full year. The financial services sector saw a 40% drop in managed services ACV, while cloud demand surged amid the pandemic.

ISG will host a webinar on July 23, 2020, focused on intelligent automation in contact centers. The session will feature experts from ISG, Re:infer, IPsoft, and NICE discussing the implementation of intelligent automation to improve customer satisfaction and operational efficiency. Wayne Butterfield from ISG highlighted the growing necessity for contact centers to adapt to challenges, especially during the pandemic. The webinar aims to uncover how automation can enhance service delivery, manage data, and drive sustainable change in contact center operations.

The 2020 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud Report for Brazil highlights the increasing adoption of hybrid cloud data centers among Brazilian enterprises. The report emphasizes the role of managed services providers in identifying suitable workloads for the cloud. Key trends include the growth of midmarket companies over large enterprises and the need for intelligent automation within managed services. Leading providers named include Compasso UOL, Equinix, and IBM, while services like colocation are gaining traction. The report evaluates 59 providers across six quadrants.

The 2020 ISG Provider Lens Network – Software Defined Solutions and Services Partners Report for Germany reveals that enterprises are increasingly moving towards software-defined networking (SDN) and network function virtualization (NFV) to facilitate cloud migration. The report highlights SDN's role in improving integration, automation, and customer responsiveness, thus enhancing overall customer satisfaction. Major players such as IBM and Vodafone are recognized as leaders in the market, reflecting a trend towards increased flexibility and innovation in network management.

According to a report by Information Services Group (Nasdaq: III), Nordic enterprises are increasingly shifting towards hybrid IT and multi-cloud environments. Over half of these companies plan to migrate applications to a multi-cloud setup. The report predicts significant growth in IT outsourcing, driven by scalability and cost-reduction goals. Furthermore, there is rising demand for managed hosting services and physical security solutions, including robot monitoring in data centers. ISG evaluated 66 providers, naming leaders across various service categories, highlighting a competitive landscape.

The ISG Provider Lens™ report highlights the growing trend of U.K. enterprises adopting colocation in data centers to enhance multi-cloud strategies, influenced by data sovereignty and security concerns. Approximately 60% of workloads remain on-premises. The report indicates a cautious approach to IT projects due to Brexit and the COVID-19 pandemic, which may lead to increased IT outsourcing. Key players like BT are recognized as leaders across multiple quadrants, with significant growth expected in software-defined data centers and hyperconverged infrastructure for cost efficiency.

Information Services Group (III) will announce its second-quarter financial results on August 10, 2020, at 6:30 a.m. ET. Investors and analysts are invited to join a conference call on the same day at 9 a.m. ET. U.S. participants can dial 1-800-367-2403, while international callers should use +1-334-777-6978, entering security code 8105163.

ISG focuses on digital transformation, automation, and advisory services, serving over 700 clients globally, including 75 of the top 100 enterprises.

The 2020 ISG Provider Lens™ report highlights a shift to hybrid cloud solutions among U.S. enterprises due to the COVID-19 pandemic. While short-term IT spending is delayed, cloud-based as-a-service solutions are projected to increase by 12% by year-end. Companies using hybrid clouds enjoy better flexibility and resilience. Challenges include managing large data volumes and a talent shortage in the data center industry. The report evaluates 79 providers, naming IBM as a leader in three quadrants, while others like Capgemini and Cisco excel in two.