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Overview of Information Svrs (III)
Information Svrs (III) is a global technology research and advisory firm known for its expertise in digital transformation, automation, and cloud analytics. As a trusted expert in market intelligence and technology strategy, the firm provides deep, fact-based insights that help corporations, public sector organizations, and technology providers refine their operational models and achieve measurable performance improvements.
Rooted in detailed technology research and expert advisory services, Information Svrs delivers comprehensive sourcing advisory solutions that enable clients to navigate complex digital landscapes with clarity and precision. Its analytics-driven approach underscores key areas such as managed governance, risk management, and operational design, reinforcing its commitment to delivering unbiased and research-backed recommendations.
Core Business Areas and Service Offerings
Digital Transformation and Advisory Services: Information Svrs specializes in enabling digital transformation by integrating state-of-the-art automation and cloud-based data analytics. These services help organizations transition smoothly while ensuring continuous operational excellence.
Market Intelligence and Research: With a global network of industry experts, the company provides incisive market intelligence and analytical reports. This not only informs technology strategy but also supports sourcing advisory, change management, and strategic planning across diverse business ecosystems.
Global Reach and Market Position
Operating across pivotal regions such as the Americas, Europe, and Asia-Pacific, Information Svrs harnesses a diverse talent pool and comprehensive geographic insights, which serve to strengthen its competitive stance in the rapidly evolving technology sector. This expansive global reach helps the company tailor its advisory services to address region-specific challenges while maintaining a consistent focus on global technology trends.
Expert Analysis and Sector Diversification
- Digital Transformation: Focus on automation and integrating cloud-based analytics to improve business processes.
- Technology Strategy and Operations Design: Detailed advisory services that guide organizations through evolving technological demands.
- Risk Management and Governance: Managed services designed to mitigate risks and ensure compliance in a dynamic market.
- Market Intelligence: Comprehensive research that delivers actionable insights for strategic decision-making.
Balanced and Unbiased Expertise
Information Svrs remains dedicated to providing a balanced perspective in its analytical work. Its research methodologies emphasize transparency and precision, offering clients a reliable source of detailed advisory support. This includes extensive market research and analysis tailored to operational refinements and strategic adjustments across varied industries.
By integrating advanced technology insights with a global advisory framework, Information Svrs not only underscores its expertise in the digital space but also plays a pivotal role in enhancing the operational efficiencies of its diverse client base. The company’s approach is anchored in clear, fact-based analysis, ensuring that its recommendations remain relevant, unbiased, and comprehensively informative for decision-makers.
Information Services Group (ISG) (Nasdaq: III) has launched real-time data feeds for its ISG GovernX® platform, enhancing vendor compliance and risk management. This innovative solution integrates contract management with risk monitoring, allowing clients to assess risks proactively. The platform now covers over $46 billion in supplier contracts, with a 90% increase in enterprise subscriptions in 2020, facilitated by the COVID-19 pandemic. The upgrades aim to address diverse risks in increasingly complex provider ecosystems, ensuring robust oversight and efficient management of supplier relationships.
The latest ISG Index report highlights significant demand for cloud-based services in the Americas, recording $5.2 billion in ACV for Q1 2021, an 11% increase year-on-year. This growth is largely driven by a 14% rise in IaaS, reaching $3.5 billion, while SaaS grew by 5% to $1.7 billion. The overall as-a-service and managed services market reached $8.6 billion, up 6% from the prior year. Despite a slight decline in managed services, the report predicts an 18% growth for cloud-based services in 2021. Key cloud contracts were noted for major companies like Ford, Microsoft, and Google.
The ISG Provider Lens™ Microsoft Ecosystem Report highlights post-pandemic trends showing increasing reliance on Microsoft products among U.S. enterprises.
Many companies are optimizing their investments in cloud-based solutions like Office 365 and Teams, often with third-party provider support.
Notably, major service providers such as Accenture and IBM are recognized as leaders in four quadrants of Microsoft services.
With the adoption of Mixed Reality and enhanced Azure offerings, there is notable growth potential in the service provider sector.
According to a new report by Information Services Group (ISG), U.S. companies are increasingly seeking service providers to enhance their ServiceNow capabilities for managing digital workflows. The 2021 ISG Provider Lens ServiceNow Ecosystem Partners Report highlights a focus on business relationship management, demand management, and service portfolio management in digital transformation efforts. Key leaders in this field, including Capgemini and Cognizant, have been identified, along with rising stars like Atos. Companies are encouraged to consider the complexities of comprehensive service management during ServiceNow implementation.
Information Services Group (III) announced it will release its first-quarter financial results on May 10, 2021, at 4:30 p.m. ET. A conference call for investors and analysts is scheduled for the following day, May 11, 2021, at 9 a.m. ET. Participants can join via U.S. dial-in number 1-800-367-2403 or international number 001-334-777-6978, using security code 8193481. A recording of the call will be available on ISG's website for four weeks after the event.
Information Services Group (III) has initiated a study on finance and accounting digital services, set to culminate in a comprehensive ISG Provider Lens™ report releasing in August. This report aims to enhance understanding of automation in finance processes, thereby increasing productivity, data accuracy, and cost efficiency. Over 40 providers were surveyed to contribute insights. The report will cover four service quadrants: Procure-to-Pay, Order-to-Cash, Record-to-Report, and Finance and Accounting Outsourcing, focusing on automation technologies such as AI and machine learning.
The 2021 ISG Provider Lens™ Enterprise Service Management (ESM) Report reveals a growing reliance on ESM providers as U.S. enterprises seek to enhance control over non-technical operations. The report highlights ESM's pivotal role in digitization and indicates rising demand for implementation services due to market complexities. Leaders in the report include Capgemini, Infosys, and DXC Technology, among others. The shift towards managed services is noted, as many companies prefer outsourcing to meet their ESM needs. The full report assesses 34 providers across four service quadrants.
Global demand for technology and business services surged in Q1, with a record annual contract value (ACV) of $17.1 billion, an 11% increase year-over-year, as reported by Information Services Group (III). The cloud-as-a-service market hit $9.9 billion, growing 15%, while managed services reached $7.2 billion, up 7%. The Americas market grew to $8.6 billion, reflecting a 6% year-over-year increase. Notably, business process outsourcing (BPO) saw a remarkable 43% annual growth to $1.4 billion, driven by industry-specific services.
Information Services Group (ISG) (Nasdaq: III) has been recognized as a "Great Place to Work" for the second consecutive year by the Great Place to Work Institute. The certification is based on an employee survey assessing workplace fairness, credibility, and respect. ISG's Bangalore Center of Excellence, with 475 employees, excelled during the pandemic, maintaining high client service standards while working remotely. The company values its 1,300 global professionals and aims to foster a culture of trust and inclusion, aiming for operational excellence across its services.
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