ISG to Evaluate Digital Engineering Services Being Transformed by AI
Information Services Group (ISG) has launched a research study examining digital engineering services providers leveraging AI. The study will result in two ISG Provider Lens™ reports on Digital Engineering Services 2025, scheduled for April 2025. The research focuses on AI-driven design, development, customer engagement, and intelligent operations, particularly emphasizing generative AI's impact on engineering processes.
The study will evaluate over 80 providers across four quadrants: Design and Development, Integrated Customer/User Engagement, Intelligent Operations, and Platforms and Application Services. The reports will cover the U.S. and European markets, examining how AI technologies like LLMs and VLMs are streamlining engineering processes, from virtual prototyping to system maintenance.
Information Services Group (ISG) ha avviato uno studio di ricerca che esamina i fornitori di servizi di ingegneria digitale che sfruttano l'IA. Lo studio porterà a due rapporti ISG Provider Lens™ sui Servizi di Ingegneria Digitale per il 2025, previsti per aprile 2025. La ricerca si concentra sul design, lo sviluppo, l'engagement con i clienti e le operazioni intelligenti guidati dall'IA, con particolare attenzione all'impatto dell'IA generativa sui processi ingegneristici.
Lo studio valuterà oltre 80 fornitori in quattro quadranti: Design e Sviluppo, Engagement Integrato con i Clienti/Gli Utenti, Operazioni Intelligenti e Piattaforme e Servizi Applicativi. I rapporti copriranno i mercati statunitensi ed europei, esaminando come le tecnologie IA, come gli LLM e i VLM, stiano semplificando i processi ingegneristici, dalla prototipazione virtuale alla manutenzione dei sistemi.
Information Services Group (ISG) ha lanzado un estudio de investigación que examina a los proveedores de servicios de ingeniería digital que utilizan IA. El estudio resultará en dos informes de ISG Provider Lens™ sobre Servicios de Ingeniería Digital 2025, programados para abril de 2025. La investigación se centra en el diseño, desarrollo, compromiso del cliente y operaciones inteligentes impulsadas por IA, enfatizando especialmente el impacto de la IA generativa en los procesos de ingeniería.
El estudio evaluará a más de 80 proveedores en cuatro cuadrantes: Diseño y Desarrollo, Compromiso Integrado del Cliente/Usuario, Operaciones Inteligentes y Plataformas y Servicios de Aplicaciones. Los informes cubrirán los mercados de EE. UU. y Europa, examinando cómo las tecnologías de IA, como LLM y VLM, están optimizando los procesos de ingeniería, desde la creación de prototipos virtuales hasta el mantenimiento de sistemas.
정보 서비스 그룹(Information Services Group, ISG)은 AI를 활용하는 디지털 엔지니어링 서비스 제공자를 조사하는 연구를 시작했습니다. 이 연구는 2025년 디지털 엔지니어링 서비스에 대한 ISG 공급자 레ンズ™ 보고서 두 건으로 이어질 것이며, 2025년 4월에 예정되어 있습니다. 이 연구는 AI 기반 디자인, 개발, 고객 참여 및 스마트 운영에 중점을 두며, 특히 생성적 AI가 엔지니어링 프로세스에 미치는 영향을 강조합니다.
이 연구는 디자인 및 개발, 통합 고객/사용자 참여, 스마트 운영, 플랫폼 및 애플리케이션 서비스의 네 가지 quadrants에서 80개 이상의 공급자를 평가할 것입니다. 이 보고서는 미국 및 유럽 시장을 다루며, LLM 및 VLM과 같은 AI 기술이 가상 프로토타입 생성에서 시스템 유지 관리에 이르기까지 엔지니어링 프로세스를 어떻게 간소화하고 있는지를 조사합니다.
Le groupe Information Services (ISG) a lancé une étude de recherche examinant les fournisseurs de services d'ingénierie numérique utilisant l'IA. L'étude donnera lieu à deux rapports ISG Provider Lens™ sur les Services d'Ingénierie Numérique 2025, prévus pour avril 2025. La recherche se concentre sur la conception, le développement, l'engagement client et les opérations intelligentes pilotées par l'IA, en mettant particulièrement l'accent sur l'impact de l'IA générative sur les processus d'ingénierie.
L'étude évaluera plus de 80 fournisseurs dans quatre quadrants : Conception et Développement, Engagement Client/Utilisateur Intégré, Opérations Intelligentes et Plates-formes et Services Applicatifs. Les rapports couvriront les marchés américain et européen, en examinant comment les technologies IA, telles que les LLM et VLM, rationalisent les processus d'ingénierie, de la prototypage virtuel à la maintenance des systèmes.
Die Information Services Group (ISG) hat eine Forschungsstudie gestartet, die digitale Ingenieurdienstleister untersucht, die KI nutzen. Die Studie wird zu zwei ISG Provider Lens™-Berichten über Digitale Ingenieurdienstleistungen 2025 führen, die für April 2025 geplant sind. Die Forschung konzentriert sich auf KI-gesteuertes Design, Entwicklung, Kundenengagement und intelligente Betriebsabläufe, wobei insbesondere die Auswirkungen der generativen KI auf Ingenieurprozesse hervorgehoben werden.
Die Studie bewertet über 80 Anbieter in vier quadranten: Design und Entwicklung, Integriertes Kunden-/Nutzerengagement, Intelligente Betriebsabläufe sowie Plattformen und Anwendungsdienste. Die Berichte werden die Märkte in den USA und Europa abdecken und untersuchen, wie KI-Technologien wie LLMs und VLMs Ingenieurprozesse von der virtuellen Prototypenentwicklung bis hin zur Systemwartung optimieren.
- Study will provide valuable market intelligence for enterprise buyers evaluating vendor relationships
- Research covers emerging AI technologies transforming digital engineering services
- Comprehensive evaluation of 80+ service providers across major markets
- None.
Insights
The upcoming ISG Provider Lens™ report on digital engineering services represents a comprehensive market analysis but lacks immediate financial or business impact for ISG (III). While the study will evaluate how providers leverage AI in digital engineering, including GenAI applications in prototyping and testing, this is a routine research initiative that's part of ISG's normal business operations.
The research scope, covering over 80 service providers across U.S. and European markets, demonstrates ISG's strong market position in technology advisory services. However, this announcement of future research does not materially affect ISG's current financial performance or market valuation. The report's scheduled release in April 2025 makes this a forward-looking operational update rather than market-moving news.
Upcoming ISG Provider Lens™ report will evaluate providers of prototyping, simulation, and large-scale design testing services
The study results will be published in two comprehensive ISG Provider Lens™ reports, called Digital Engineering Services 2025, scheduled for release in April 2025. The geographically focused reports will cover providers supporting AI-driven design and development, integrated customer and user engagement, platform and application services and intelligent operations, with a special focus on the transformative impact of generative AI (GenAI) on engineering and business operations.
Enterprise buyers will be able to use information from the reports to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.
GenAI is transforming the value of digital engineering, from ideation and virtual prototyping to simulations and large-scale testing. Large language models (LLM) used in training GenAI are streamlining common engineering processes, including document generation, technical search and retrieval, and visual language models (VLM) are generating detailed specifications from 3D models.
“Systems endowed with modern AI can predict failures, optimize workflows and enable efficient remote operations,” said Namratha Dharshan, chief business leader, ISG Research. “They can add value to engineering processes with aftermarket services, including intelligent chatbots, real-time support and predictive system maintenance.”
ISG has distributed surveys to more than 80 digital engineering service providers serving the
- Design and Development (Products, Services and Experiences) evaluating providers of services for integrated hardware/software development and feature augmentation, including new data-driven methods and agile design, that yield faster innovation cycles, accelerated time-to-market and improved customer experiences.
- Integrated Customer/User Engagement assessing providers of intelligent aftermarket services for product support through digital platforms. Critical capabilities in this segment include providing AI-enabled customer service, remote field support with AR/VR technologies and self-service knowledge support.
- Intelligent Operations evaluating providers enabling intelligent operations across industries, particularly within legacy factories and production plants, helping to make operations at greenfield and brownfield sites more connected and autonomous, thereby reducing dependence on manual intervention and increasing efficiency.
- Platforms and Application Services covering providers’ ability to design and deliver digital platform engineering competencies. Key capabilities include business and technical design proficiency, building new experiences, and leveraging digital ecosystems, orchestration platforms and microservices-based architectures.
Geographically focused reports from the study will cover the global digital engineering services market and examine products and services available in the
A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as digital engineering services providers wishing to be included in the study may contact ISG.
All 2025 ISG Provider Lens™ evaluations feature expanded customer experience (CX) data that measures actual enterprise experience with specific provider services and solutions, based on ISG’s continuous CX research. Enterprise customers wishing to share their experience about a specific provider or vendor are encouraged to register here to receive a personalized survey URL. Participants will receive a copy of this report in return for their feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in
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Press Contacts:
Will Thoretz, ISG
+1 203 517 3119
will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG
+1 978-518-4520
isg@matternow.com
Source: Information Services Group, Inc.
FAQ
When will ISG (III) release its Digital Engineering Services 2025 reports?
How many digital engineering service providers is ISG (III) evaluating in its 2025 study?
What are the four quadrants covered in ISG's (III) Digital Engineering Services 2025 study?
