European Utilities Invest in Software, Services, AI to Meet Changing Energy Challenges
Information Services Group (ISG) reports that European power and utilities industry is experiencing significant transformation driven by energy security, sustainability, and affordability challenges. The Russia-Ukraine conflict has prompted a reassessment of Europe's energy security, leading to accelerated diversification of energy sources.
To achieve climate neutrality by 2050, utilities are investing in grid modernization and implementing new software solutions. Key trends include integration of intermittent renewable power, hydrogen power implementation, and adoption of storage technologies. The growing EV market is increasing electricity demand while potentially serving as a decentralized energy source.
Utilities are implementing AI-driven platforms for grid optimization and cost savings. Through 2027, most utilities will modernize asset management systems. The report identifies several market leaders, with Accenture, Capgemini, Cognizant, IBM Consulting, Infosys, TCS, and Wipro recognized as Leaders across all five service quadrants.
Information Services Group (ISG) riporta che l'industria europea dell'energia e dei servizi pubblici sta attraversando una significativa trasformazione guidata da sfide legate alla sicurezza energetica, sostenibilità e accessibilità. Il conflitto Russia-Ucraina ha spinto a una rivalutazione della sicurezza energetica in Europa, portando a una diversificazione accelerata delle fonti energetiche.
Per raggiungere la neutralità climatica entro il 2050, le aziende energetiche stanno investendo nella modernizzazione della rete e implementando nuove soluzioni software. Le tendenze chiave includono l'integrazione di energia rinnovabile intermittente, l'implementazione dell'energia da idrogeno e l'adozione di tecnologie di stoccaggio. Il crescente mercato dei veicoli elettrici sta aumentando la domanda di elettricità mentre potrebbe fungere anche da fonte energetica decentralizzata.
Le aziende energetiche stanno implementando piattaforme basate sull'IA per l'ottimizzazione della rete e il risparmio sui costi. Fino al 2027, la maggior parte delle aziende modernizzerà i sistemi di gestione degli asset. Il rapporto identifica diversi leader di mercato, con Accenture, Capgemini, Cognizant, IBM Consulting, Infosys, TCS e Wipro riconosciuti come Leader in tutti e cinque i quadranti di servizio.
Information Services Group (ISG) informa que la industria europea de energía y servicios públicos está experimentando una transformación significativa impulsada por desafíos relacionados con la seguridad energética, sostenibilidad y asequibilidad. El conflicto entre Rusia y Ucrania ha llevado a una reevaluación de la seguridad energética de Europa, lo que ha provocado una diversificación acelerada de las fuentes de energía.
Para lograr la neutralidad climática para 2050, las empresas de servicios públicos están invirtiendo en modernización de la red e implementando nuevas soluciones de software. Las tendencias clave incluyen la integración de energía renovable intermitente, la implementación de energía a partir de hidrógeno y la adopción de tecnologías de almacenamiento. El creciente mercado de vehículos eléctricos está aumentando la demanda de electricidad, al tiempo que podría servir como una fuente de energía descentralizada.
Las empresas de servicios públicos están implementando plataformas impulsadas por IA para la optimización de la red y el ahorro de costos. Hasta 2027, la mayoría de las empresas modernizará los sistemas de gestión de activos. El informe identifica varios líderes de mercado, siendo Accenture, Capgemini, Cognizant, IBM Consulting, Infosys, TCS y Wipro reconocidos como líderes en los cinco cuadrantes de servicio.
정보 서비스 그룹 (ISG)는 유럽의 전력 및 유틸리티 산업이 에너지 안전성, 지속 가능성 및 경제성 문제로 인해 중요한 변화를 겪고 있다고 보고합니다. 러시아-우크라이나 갈등은 유럽의 에너지 안전성 재평가를 촉발하여 에너지 소스의 다변화를 가속화했습니다.
2050년까지 기후 중립성을 달성하기 위해 유틸리티 업체들은 전력망 현대화에 투자하고 새로운 소프트웨어 솔루션을 구현하고 있습니다. 주요 트렌드로는 간헐적 재생 에너지 통합, 수소 에너지 구현 및 저장 기술 채택이 포함됩니다. 증가하는 전기차 시장은 전기 수요를 증가시키고 잠재적으로 분산형 에너지 원으로 기능할 수 있습니다.
유틸리티 업체들은 AI 기반 플랫폼을 구현하여 전력망 최적화 및 비용 절감을 도모하고 있습니다. 2027년까지 대부분의 유틸리티 업체들은 자산 관리 시스템을 현대화할 것입니다. 보고서는 여러 시장 리더를 식별하며, Accenture, Capgemini, Cognizant, IBM Consulting, Infosys, TCS 및 Wipro가 모든 5개 서비스 사분면에서 리더로 인정받고 있습니다.
Information Services Group (ISG) rapporte que l'industrie européenne de l'énergie et des services publics connaît une transformation significative, stimulée par des défis liés à la sécurité énergétique, à la durabilité et à l'accessibilité. Le conflit entre la Russie et l'Ukraine a incité à une réévaluation de la sécurité énergétique en Europe, entraînant une diversification accélérée des sources d'énergie.
Pour atteindre la neutralité climatique d'ici 2050, les entreprises de services publics investissent dans la modernisation des réseaux et mettent en œuvre de nouvelles solutions logicielles. Les tendances clés incluent l'intégration de l'énergie renouvelable intermittente, la mise en œuvre de l'énergie hydrogène et l'adoption de technologies de stockage. Le marché croissant des véhicules électriques augmente la demande en électricité tout en pouvant potentiellement servir de source d'énergie décentralisée.
Les entreprises de services publics mettent en œuvre des plateformes basées sur l'IA pour l'optimisation des réseaux et l'économie de coûts. D'ici 2027, la plupart des entreprises moderniseront leurs systèmes de gestion des actifs. Le rapport identifie plusieurs leaders du marché, avec Accenture, Capgemini, Cognizant, IBM Consulting, Infosys, TCS et Wipro reconnus comme leaders dans les cinq quadrants de services.
Information Services Group (ISG) berichtet, dass die europäische Energie- und Versorgungsindustrie einen signifikanten Wandel durchläuft, der durch Herausforderungen in den Bereichen Energiesicherheit, Nachhaltigkeit und Bezahlbarkeit vorangetrieben wird. Der Konflikt zwischen Russland und der Ukraine hat eine Neubewertung der Energiesicherheit in Europa ausgelöst, was zu einer beschleunigten Diversifizierung der Energiequellen geführt hat.
Um bis 2050 klimaneutral zu werden, investieren Versorgungsunternehmen in die Modernisierung der Netze und setzen neue Softwarelösungen um. Zu den wichtigsten Trends gehören die Integration intermittierender erneuerbarer Energien, die Umsetzung von Wasserstoffenergie und die Einführung von Speichertechnologien. Der wachsende Markt für Elektrofahrzeuge erhöht die Nachfrage nach Strom und könnte potenziell als dezentrale Energiequelle dienen.
Versorgungsunternehmen setzen KI-gesteuerte Plattformen zur Optimierung der Netze und zur Kostensenkung ein. Bis 2027 werden die meisten Versorgungsunternehmen ihre Asset-Management-Systeme modernisieren. Der Bericht identifiziert mehrere Marktführer, wobei Accenture, Capgemini, Cognizant, IBM Consulting, Infosys, TCS und Wipro in allen fünf Dienstleistungsquadranten als Führer anerkannt werden.
- Major service providers identified as market leaders across multiple categories
- Strong market adoption of AI and automation solutions for grid optimization
- Clear strategic roadmap for grid modernization through 2027
- Significant infrastructure gaps in grid capacity
- Heavy dependence on imported gas supplies
- Complex integration challenges with intermittent renewable power sources
Power companies seek technology, expertise to modernize systems as climate, energy security take center stage, ISG research reports say
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“Europe’s commitment to become climate-neutral by 2050 will require grid modernization in addition to new energy sources,” said Mark Smith, partner, software research at ISG. “Utilities are transforming grid software to accommodate more connections, higher efficiency and reliable service.”
To guide utilities through the selection of software and services, ISG has published the 2024 ISG Provider Lens™ Power & Utilities Industry — Services and Solutions report for
Europe’s rapid energy transition has further complicated the requirements of electrical grids, already among the world’s most complex infrastructures, ISG says. Major trends include the introduction of intermittent power from solar and wind, hydrogen power to decarbonize transportation and storage technologies such as batteries and pumped-storage hydroelectricity. The growing number of EVs is increasing demand for electricity while introducing a potential decentralized energy source.
To manage grids, utilities are investing in platforms for orchestration and connectivity to the edges of the network, ISG says. AI-driven insights and automation are at the core of many software solutions utilities are using to integrate new energy sources and make decisions for grid optimization and cost savings.
Asset management software is also critical to the operation and stability of grids in
Along with acquiring new software solutions, European utilities are investing in services for intelligent business process management, cloud engineering, customer experience and other needs, the ISG Provider Lens report says. Service providers are playing key roles in industry trends including increased adoption of cloud computing and comprehensive cybersecurity services.
“Europe’s energy transformation requires long-term strategy, implementation and management,” said Julien Escribe, ISG partner and utilities industry lead. “Leading service providers are essential partners to power and utility companies making this leap.”
For more insights into the challenges faced by European energy and utility companies and ISG’s advice for overcoming them, see the ISG Provider Lens™ Focal Points briefing here.
The Buyers Guide for Power and Utilities Grid Management evaluates 12 software providers and names GE Vernova, Schneider Electric and Siemens as Overall Leaders. The Buyers Guide for Power and Utilities Enterprise Asset Management also evaluates 12 software providers and names SAP, IBM and Hitachi Energy as Overall Leaders.
The 2024 ISG Provider Lens™ Power & Utilities Industry — Services and Solutions report for
The report names Accenture, Capgemini, Cognizant, IBM Consulting, Infosys, TCS and Wipro as Leaders in all five quadrants. It names Deloitte as a Leader in four quadrants and EXL, Teleperformance and WNS as Leaders in two quadrants each. Eviden | Atos, HCLTech, Hitachi Digital Services and Tech Mahindra are named as Leaders in one quadrant each.
In addition, Cyient is named as a Rising Star — a company with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant.
A customized versions of the ISG Provider Lens report is available from WNS.
Visit this webpage to learn more about the ISG Power and Utilities Buyers Guides and to read the executive summaries of the two reports. The complete reports, including provider rankings across seven product and customer experience dimensions and detailed research findings on each provider, are available by contacting ISG Software Research.
The 2024 ISG Provider Lens™ Power & Utilities Industry — Services and Solutions report for
About ISG Software Research
ISG Software Research, previously Ventana Research, provides authoritative market research and coverage of the business and IT software industry. It distributes research and insights daily through its user community, and provides a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Its on-demand service provides structured education and advisory support through subject-matter experts. ISG Buyers Guides support the RFI/RFP process and help enterprises evaluate and select software providers through tailored assessment services and the ISG Software Research Value Index methodology. Visit research.isg-one.com for more information and to sign up for free community membership.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
About ISG
ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
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Source: Information Services Group, Inc.
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