IBEX Announces Record Fourth Quarter and Fiscal Year 2024 Financial Results
IBEX reported record financial results for Q4 and fiscal year 2024. The company achieved record net income, EPS, adjusted net income, adjusted EPS, and free cash flow. Key highlights include:
- 18 new client relationships, primarily in retail, healthcare, and gaming.
- Repurchased 1.3 million shares for $21.7 million, representing 7.8% of shares outstanding.
Financial metrics: Q4 revenue was $124.5 million, net income $9.8 million, and diluted EPS $0.56. Fiscal year revenue was $508.6 million, a 2.8% decrease; however, net income rose to $33.7 million with diluted EPS at $1.84. Adjusted EBITDA was $65.2 million. Free cash flow increased to $27.0 million. For FY 2025, revenue guidance is $510-$525 million and adjusted EBITDA $67-$69 million.
IBEX ha registrato risultati finanziari record per il quarto trimestre e per l'anno fiscale 2024. L'azienda ha raggiunto un reddito netto, un utile per azione (EPS), un reddito netto rettificato, un EPS rettificato e un flusso di cassa libero senza precedenti. I principali punti salienti includono:
- 18 nuove relazioni con i clienti, principalmente nei settori retail, sanità e giochi.
- Riacquistati 1,3 milioni di azioni per 21,7 milioni di dollari, rappresentando il 7,8% delle azioni in circolazione.
Metriche finanziarie: nel quarto trimestre, il fatturato è stato di 124,5 milioni di dollari, il reddito netto di 9,8 milioni di dollari e l'EPS diluito di 0,56 dollari. Il fatturato dell'anno fiscale è stato di 508,6 milioni di dollari, con una diminuzione del 2,8%; tuttavia, il reddito netto è aumentato a 33,7 milioni di dollari con un EPS diluito di 1,84 dollari. L'EBITDA rettificato è stato di 65,2 milioni di dollari. Il flusso di cassa libero è aumentato a 27,0 milioni di dollari. Per l'anno fiscale 2025, le previsioni di fatturato sono comprese tra 510 e 525 milioni di dollari e l'EBITDA rettificato tra 67 e 69 milioni di dollari.
IBEX reportó resultados financieros récord para el cuarto trimestre y el año fiscal 2024. La empresa logró ingresos netos récord, EPS, ingresos netos ajustados, EPS ajustado y flujo de caja libre. Los puntos destacados incluyen:
- 18 nuevas relaciones con clientes, principalmente en los sectores retail, salud y juegos.
- Recomprados 1.3 millones de acciones por 21.7 millones de dólares, representando el 7.8% de las acciones en circulación.
Métricas financieras: los ingresos del cuarto trimestre fueron de 124.5 millones de dólares, el ingreso neto de 9.8 millones de dólares y el EPS diluido de 0.56 dólares. Los ingresos del año fiscal fueron de 508.6 millones de dólares, una disminución del 2.8%; sin embargo, el ingreso neto aumentó a 33.7 millones de dólares con un EPS diluido de 1.84 dólares. El EBITDA ajustado fue de 65.2 millones de dólares. El flujo de caja libre aumentó a 27.0 millones de dólares. Para el año fiscal 2025, la guía de ingresos es de 510 a 525 millones de dólares y el EBITDA ajustado de 67 a 69 millones de dólares.
IBEX는 2024년 4분기 및 회계연도에 대한 기록적인 재무 결과를 보고했습니다. 회사는 기록적인 순이익, 주당순이익(EPS), 조정된 순이익, 조정된 EPS 및 자유 현금 흐름을 달성했습니다. 주요 하이라이트는 다음과 같습니다:
- 소매, 의료 및 게임 분야에서 18개의 신규 고객 관계.
- 130만 주를 2,170만 달러에 재매입하여, 발행된 주식의 7.8%를 차지합니다.
재무 지표: 4분기 수익은 1억 2,450만 달러, 순이익은 980만 달러, 희석 주당순이익(EPS)은 0.56달러였습니다. 회계연도의 수익은 5억 860만 달러로 2.8% 감소했으나, 순이익은 3,370만 달러로 증가했으며 희석 EPS는 1.84달러입니다. 조정된 EBITDA는 6,520만 달러였습니다. 자유 현금 흐름은 2,700만 달러로 증가했습니다. 2025 회계연도에 대한 수익 가이드는 5억 10-5억 25백만 달러이며, 조정된 EBITDA는 6,700-6,900만 달러입니다.
IBEX a annoncé des résultats financiers records pour le quatrième trimestre et l'exercice fiscal 2024. L'entreprise a atteint des niveaux record en matière de revenu net, d'EPS, de revenu net ajusté, d'EPS ajusté et de flux de trésorerie libre. Les points saillants incluent :
- 18 nouvelles relations avec des clients, principalement dans les secteurs du commerce de détail, de la santé et des jeux.
- Achats de 1,3 million d'actions pour 21,7 millions de dollars, représentant 7,8 % des actions en circulation.
Métriques financières : le chiffre d'affaires du quatrième trimestre s'élevait à 124,5 millions de dollars, le revenu net à 9,8 millions de dollars et l'EPS dilué à 0,56 $. Le chiffre d'affaires pour l'exercice fiscal était de 508,6 millions de dollars, soit une diminution de 2,8 % ; cependant, le revenu net a augmenté à 33,7 millions de dollars avec un EPS dilué à 1,84 $. L'EBITDA ajusté était de 65,2 millions de dollars. Le flux de trésorerie libre a augmenté à 27,0 millions de dollars. Pour l'exercice fiscal 2025, les prévisions de revenus sont de 510 à 525 millions de dollars et l'EBITDA ajusté de 67 à 69 millions de dollars.
IBEX hat für das vierte Quartal und das Geschäftsjahr 2024 Rekordergebnisse erzielt. Das Unternehmen erzielte Rekordwerte bei Nettogewinn, EPS, bereinigtem Nettogewinn, bereinigtem EPS und Free Cash Flow. Wichtige Höhepunkte sind:
- 18 neue Kundenbeziehungen, hauptsächlich in den Bereichen Einzelhandel, Gesundheitswesen und Spiele.
- Rückkauf von 1,3 Millionen Aktien für 21,7 Millionen Dollar, was 7,8% der ausstehenden Aktien entspricht.
Finanzkennzahlen: Der Umsatz im vierten Quartal betrug 124,5 Millionen Dollar, der Nettogewinn 9,8 Millionen Dollar und der verwässerte EPS 0,56 Dollar. Der Umsatz des Geschäftsjahres betrug 508,6 Millionen Dollar, ein Rückgang um 2,8%; jedoch stieg der Nettogewinn auf 33,7 Millionen Dollar, während der verwässerte EPS bei 1,84 Dollar lag. Das bereinigte EBITDA betrug 65,2 Millionen Dollar. Der Free Cash Flow stieg auf 27,0 Millionen Dollar. Für das Geschäftsjahr 2025 wird eine Umsatzprognose von 510-525 Millionen Dollar und ein bereinigtes EBITDA von 67-69 Millionen Dollar erwartet.
- Record net income at $33.7 million.
- Record EPS at $1.84.
- 18 new client wins.
- Share repurchase of 1.3 million shares.
- Increased free cash flow to $27.0 million.
- Annual revenue decreased by 2.8% to $508.6 million.
- Adjusted EBITDA decreased to $65.2 million.
- Net cash from operating activities decreased to $35.9 million.
Insights
IBEX's Q4 and FY2024 results show strong financial performance despite modest revenue growth. Key highlights include:
- Record full-year net income of
$33.7 million , up6.6% year-over-year - Adjusted EPS of
$2.10 , increasing7.1% from FY2023 - Improved net income margin of
6.6% , up 60 basis points - Free cash flow of
$27 million , a significant increase from$22.9 million in FY2023
The company's focus on high-margin offshore services and cost optimization has driven profitability improvements. However, investors should note the slight revenue decline of
IBEX's performance reflects broader industry trends in the BPO sector. The company's success in winning 18 new client relationships, primarily in retail, healthcare and gaming, demonstrates its competitive edge in a rapidly evolving market. The pivot towards AI-led solutions is particularly noteworthy, as it aligns with the increasing demand for automated customer service solutions. The company's first significant customer-facing AI opportunity could be a game-changer, potentially opening up new revenue streams. However, the decline in FinTech and Telecommunications verticals suggests shifting market dynamics that warrant close monitoring. The company's ability to adapt to these changes while maintaining profitability will be important for long-term success in the competitive BPO landscape.
IBEX's strategic focus on AI-driven solutions is a smart move in the evolving BPO landscape. The company's development of AI voice and chat bots for high-volume, low-complexity contacts positions it well for future growth. This aligns with the industry trend towards automation and AI integration in customer service. The successful closure of their first significant customer-facing AI opportunity is a positive indicator of market acceptance. However, the true test will be in the scalability and effectiveness of these AI solutions. Investors should watch for metrics on AI adoption rates, efficiency improvements and client satisfaction in future reports. The planned investments in advanced AI capabilities could provide a competitive edge, but it's important to balance this with maintaining core BPO service quality.
- Record full-year Net Income, EPS, Adjusted Net Income, Adjusted EPS, and Free Cash Flow
- 18 new client relationships won primarily with retail, healthcare, and gaming companies, compared to 10 in the prior year
- Repurchased 1.3 million shares at a total cost of
$21.7 million during fiscal year 2024, representing7.8% of our shares outstanding at June 30, 2024
WASHINGTON, Sept. 12, 2024 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its fourth quarter and fiscal year ended June 30, 2024.
| ($ millions, except per share amounts) | Three months ended June 30, | Twelve months ended June 30, | |||||||||||||||||||
| 2024 | 2023 | Change | 2024 | 2023 | Change | ||||||||||||||||
| Revenue | $ | 124.5 | $ | 124.4 | 0.1 | % | $ | 508.6 | $ | 523.1 | (2.8)% | ||||||||||
| Net income | $ | 9.8 | $ | 4.5 | 118.3 | % | $ | 33.7 | $ | 31.6 | 6.6 | % | |||||||||
| Net income margin | 7.9 | % | 3.6 | % | 430 bps | 6.6 | % | 6.0 | % | 60 bps | |||||||||||
| Adjusted net income (1) | $ | 10.2 | $ | 6.2 | 63.7 | % | $ | 38.4 | $ | 36.9 | 3.8 | % | |||||||||
| Adjusted net income margin (1) | 8.2 | % | 5.0 | % | 320 bps | 7.5 | % | 7.1 | % | 40 bps | |||||||||||
| Adjusted EBITDA (1) | $ | 17.9 | $ | 15.4 | 16.1 | % | $ | 65.2 | $ | 66.6 | (2.1)% | ||||||||||
| Adjusted EBITDA margin (1) | 14.4 | % | 12.4 | % | 200 bps | 12.8 | % | 12.7 | % | 10 bps | |||||||||||
| Earnings per share - diluted | $ | 0.56 | $ | 0.24 | 133.3 | % | $ | 1.84 | $ | 1.67 | 10.2 | % | |||||||||
| Adjusted earnings per share - diluted (1) | $ | 0.58 | $ | 0.33 | 75.8 | % | $ | 2.10 | $ | 1.96 | 7.1 | % | |||||||||
| (1)See accompanying Exhibits for the reconciliation of each non-GAAP measure to its most directly comparable GAAP measure. | |||||||||||||||||||||
“We achieved record results across key financial metrics including full year net income, EPS, adjusted net income, adjusted EPS, and free cash flow, and had a strong fourth quarter that exceeded our expectations,” said Bob Dechant, ibex CEO. “Our revenues for the fourth quarter were encouraging, and we are happy to report that we pivoted back to year-on-year growth,” said Dechant.
“Our new logo engine continued to win signature new clients with three wins in the quarter including a leading gaming company. These wins total 18 for the year highlighting our differentiation and our ability to take on and beat our much larger competition. Our pipeline for customer facing AI led solutions continues to expand and position us well as we move into FY25. ibex AI solutions complement our agent-led BPO services with AI voice and chat bots for high-volume low-complexity contacts. I am excited to announce that we closed our first significant customer-facing AI opportunity with a leading client which will drive a new revenue stream for us.” Added Dechant, “The fourth quarter completes a strong second half and finish for the year and gives us great momentum as we enter our FY 2025.”
Fourth Quarter Financial Performance
Revenue
- Revenue of
$124.5 million , up slightly from the prior year quarter. Growth in Retail and E-commerce, Travel, Transportation and Logistics, and HealthTech was offset by declines in FinTech, Telecommunications, and Technology verticals.
Net Income and Earnings Per Share
- Net income increased to
$9.8 million compared to$4.5 million in the prior year quarter. Diluted earnings per share increased to$0.56 compared to$0.24 in the prior year quarter. The increase was primarily the result of improved gross margin performance on the year over year growth of delivery in our offshore regions, cost optimization efforts, lower income tax expense, and fewer diluted shares outstanding compared to the prior year quarter. - Net income margin increased to
7.9% compared to3.6% in the prior year quarter. - Non-GAAP adjusted net income increased to
$10.2 million , compared to$6.2 million in the prior year quarter. - Non-GAAP adjusted diluted earnings per share increased to
$0.58 , compared to$0.33 in the prior year quarter (see Exhibit 1 for reconciliation). The increase per share was primarily attributable to the impact of improved operating margins, a lower tax rate, and lower share count.
Non-GAAP adjusted EBITDA
- Adjusted EBITDA increased to
$17.9 million , compared to$15.4 million in the prior year quarter (see Exhibit 2 for reconciliation), driven by higher operating margins and continuing cost optimization efforts undertaken during the year. - Adjusted EBITDA margin increased to
14.4% , compared to12.4% in the prior year quarter (see Exhibit 2 for reconciliation).
Fiscal Year 2024 Financial Performance
Revenue
- Revenue decreased
2.8% to$508.6 million from$523.1 million due to lower volumes in certain verticals and the migration from onshore to higher margin offshore and nearshore regions. - Growth in our Retail & E-commerce, HealthTech, and Travel, Transportation & Logistics verticals partially offset the above-mentioned revenue declines, particularly in the Telecommunication and FinTech verticals.
Net Income and Earnings Per Share
- Net income and diluted earnings per share increased to
$33.7 million and$1.84 , both new record highs, respectively, compared to$31.6 million and$1.67 , respectively, in the prior year. The increase was driven by higher gross profit margins from the growth of delivery in our higher margin regions, lower taxes, higher interest income, and fewer diluted shares outstanding. - Net income margin was
6.6% , compared to6.0% in the prior year. - Non-GAAP adjusted net income and diluted adjusted earnings per share increased to
$38.4 million and$2.10 , respectively, compared to$36.9 million and$1.96 , respectively, in the prior year (see Exhibit 1 for reconciliation).
Adjusted EBITDA
- Adjusted EBITDA decreased slightly to
$65.2 million , compared to$66.6 million in the prior year (see Exhibit 2 for reconciliation), primarily driven by lower overall revenue and investments in technology, largely offset by improved gross margin driven by the migration from onshore to offshore higher margin regions and ongoing cost optimization efforts. - Adjusted EBITDA margin was
12.8% , up 10 basis points from the prior year (see Exhibit 2 for reconciliation).
Cash Flow and Balance Sheet
- Net cash from operating activities decreased to
$35.9 million , compared to$41.9 million in the prior year. - Capital expenditures were
$8.9 million compared to$19.0 million in the prior year. - Full year free cash flow increased to
$27.0 million , compared to$22.9 million in the prior year (see Exhibit 3 for reconciliation). - Cash and cash equivalents improved to
$62.7 million , compared to cash and cash equivalents of$57.4 million . - Total debt was
$1.5 million compared to total debt of$1.0 million last year. - Net cash improved to
$61.2 million , up from$56.4 million in the prior year (see Exhibit 4 for reconciliation).
Fiscal Year and First Quarter Fiscal 2025 Business Outlook
“Our record financial results were largely due to the continued growth of our high margin services and geographies which drove operating performance improvement across all our regions. In the last half of fiscal year 2024, we delivered an adjusted EBITDA margin of
“We view this most recent quarter as an inflection point for a return to top-line growth. We remain confident in the trajectory of our business.”
- For fiscal year 2025, revenue is expected to be in the range of
$510 t o$525 million . Adjusted EBITDA is expected to be in the range of$67 t o$69 million . - For the first quarter fiscal 2025 revenue is expected to be in the range of
$124 t o$126 million . Adjusted EBITDA is expected to be in the range of$14.5 t o$15.5 million . - Capital expenditures are expected to be in the range of
$15 t o$20 million .
Conference Call and Webcast Information
IBEX Limited will host a conference call and live webcast to discuss its fourth quarter of fiscal year 2024 financial results at 4:30 p.m. Eastern Time today, September 12, 2024. We will also post to this section of our website the earning slides, which will accompany our conference call and live webcast, and encourage you to review the information that we make available on our website.
Live and archived webcasts can be accessed at: https://investors.ibex.co/.
Financial Information
This announcement does not contain sufficient information to constitute an interim financial report as defined in Financial Accounting Standards ASC 270, “Interim Reporting.” The financial information in this press release has not been audited.
Non-GAAP Financial Measures
We present non-GAAP financial measures because we believe that they and other similar measures are widely used by certain investors, securities analysts and other interested parties as supplemental measures of performance and liquidity. We also use these measures internally to establish forecasts, budgets and operational goals to manage and monitor our business, as well as evaluate our underlying historical performance, as we believe that these non-GAAP financial measures provide a more helpful depiction of our performance of the business by encompassing only relevant and manageable events, enabling us to evaluate and plan more effectively for the future. The non-GAAP financial measures may not be comparable to other similarly titled measures of other companies, have limitations as analytical tools, and should not be considered in isolation or as a substitute for analysis of our operating results as reported in accordance with accounting principles generally accepted in the United States (“U.S. GAAP”). Non-GAAP financial measures and ratios are not measurements of our performance, financial condition or liquidity under U.S. GAAP and should not be considered as alternatives to operating profit or net income / (loss) or as alternatives to cash flow from operating, investing or financing activities for the period, or any other performance measures, derived in accordance with U.S. GAAP.
ibex is not providing a quantitative reconciliation of forward-looking non-GAAP adjusted EBITDA margin to the most directly comparable GAAP measure because it is unable to predict with reasonable certainty the ultimate outcome of certain significant items without unreasonable effort. These items include, but are not limited to, non-recurring expenses, foreign currency gains and losses, and share-based compensation expense. These items are uncertain, depend on various factors, and could have a material impact on GAAP reported results for the guidance period.
About ibex
ibex helps the world’s preeminent brands more effectively engage their customers with services ranging from customer support, technical support, inbound/outbound sales, business intelligence and analytics, digital demand generation, and CX surveys and feedback analytics.
Forward Looking Statements
In addition to historical information, this release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. In some cases, you can identify forward-looking statements by terminology such as “believe,” “may,” “will,” “estimate,” “continue,” “anticipate,” “intend,” “should,” “plan,” “expect,” “predict,” “potential,” or the negative of these terms or other similar expressions. These statements include, but are not limited to, statements regarding our future financial and operating performance, including our outlook and guidance, and our strategies, priorities and business plans. Our expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected. Factors that could impact our actual results include: our ability to attract new business and retain key clients; our profitability based on our utilization, pricing and managing costs; the potential for our clients or potential clients to consolidate; our clients deciding to enter into or further expand their insourcing activities and current trends toward outsourcing services may reverse; general economic uncertainty in global markets and unfavorable economic conditions, including inflation, rising interest rates, recession, foreign exchange fluctuations and supply-chain issues; our ability to manage our international operations, particularly in the Philippines, Jamaica, Pakistan and Nicaragua; natural events, health epidemics, geopolitical conditions, including developing or ongoing conflicts, widespread civil unrest, terrorist attacks and other attacks of violence involving any of the countries in which we or our clients operate; our ability to anticipate, develop and implement information technology solutions that keep pace with evolving industry standards and changing client demands, including the effective adoption of Artificial Intelligence into our offerings; our ability to recruit, engage, motivate, manage and retain our global workforce; our ability to comply with applicable laws and regulations, including those regarding privacy, data protection and information security, employment and anti-corruption; the effect of cyberattacks or cybersecurity vulnerabilities on our information technology systems; our ability to realize the anticipated strategic and financial benefits of our relationship with Amazon; the impact of tax matters, including new legislation and actions by taxing authorities; and other factors discussed in the “Risk Factors” described in our periodic reports filed with the U.S. Securities and Exchange Commission (“SEC”), including our annual reports on Form 10-K, quarterly reports on Form 10-Q, and past filings on Form 20-F, and any other risk factors we include in subsequent filings with the SEC. Because of these uncertainties, you should not make any investment decisions based on our estimates and forward-looking statements. Except as required by law, we undertake no obligation to publicly update any forward-looking statements for any reason after the date of this press release whether as a result of new information, future events or otherwise.
IR Contact: Michael Darwal, EVP, Investor Relations, ibex, michael.darwal@ibex.co
Media Contact: Daniel Burris, Senior Director PR and Communication, ibex, daniel.burris@ibex.co
| IBEX LIMITED AND SUBSIDIARIES Consolidated Balance Sheets (Unaudited) (in thousands) | |||||||
| June 30, 2024 | June 30, 2023 | ||||||
| Assets | |||||||
| Current assets | |||||||
| Cash and cash equivalents | $ | 62,720 | $ | 57,429 | |||
| Accounts receivable, net | 98,366 | 86,364 | |||||
| Prepaid expenses | 7,712 | 6,616 | |||||
| Due from related parties | 192 | 43 | |||||
| Tax advances and receivables | 9,080 | 5,965 | |||||
| Other current assets | 1,888 | 2,190 | |||||
| Total current assets | 179,958 | 158,607 | |||||
| Non-current assets | |||||||
| Property and equipment, net | 29,862 | 41,151 | |||||
| Operating lease assets | 59,145 | 70,919 | |||||
| Goodwill | 11,832 | 11,832 | |||||
| Deferred tax asset, net | 4,285 | 4,585 | |||||
| Other non-current assets | 8,822 | 6,230 | |||||
| Total non-current assets | 113,946 | 134,717 | |||||
| Total assets | $ | 293,904 | $ | 293,324 | |||
| Liabilities and stockholders' equity | |||||||
| Current liabilities | |||||||
| Accounts payable and accrued liabilities | $ | 16,719 | $ | 18,705 | |||
| Accrued payroll and employee-related liabilities | 30,674 | 29,360 | |||||
| Current deferred revenue | 4,749 | 6,413 | |||||
| Current operating lease liabilities | 12,051 | 13,036 | |||||
| Current maturities of long-term debt | 660 | 413 | |||||
| Due to related parties | 60 | 2,314 | |||||
| Income taxes payable | 6,083 | 3,020 | |||||
| Total current liabilities | 70,996 | 73,261 | |||||
| Non-current liabilities | |||||||
| Non-current deferred revenue | 1,128 | 1,383 | |||||
| Non-current operating lease liabilities | 53,441 | 64,854 | |||||
| Long-term debt | 867 | 600 | |||||
| Other non-current liabilities | 1,673 | 3,262 | |||||
| Total non-current liabilities | 57,109 | 70,099 | |||||
| Total liabilities | 128,105 | 143,360 | |||||
| Stockholders' equity | |||||||
| Common stock | 2 | 2 | |||||
| Additional paid-in capital | 210,200 | 204,734 | |||||
| Treasury stock | (25,367 | ) | (3,682 | ) | |||
| Accumulated other comprehensive loss | (7,913 | ) | (6,312 | ) | |||
| Accumulated deficit | (11,123 | ) | (44,778 | ) | |||
| Total stockholders' equity | 165,799 | 149,964 | |||||
| Total liabilities and stockholders' equity | $ | 293,904 | $ | 293,324 | |||
| IBEX LIMITED AND SUBSIDIARIES Consolidated Statements of Comprehensive Income (Unaudited) (in thousands, except per share data) | |||||||||||||||
| Three months ended June 30, | Twelve months ended June 30, | ||||||||||||||
| 2024 | 2023 | 2024 | 2023 | ||||||||||||
| Revenue | $ | 124,531 | $ | 124,431 | $ | 508,569 | $ | 523,118 | |||||||
| Cost of services (exclusive of depreciation and amortization presented separately below) | 85,373 | 87,356 | 356,536 | 374,992 | |||||||||||
| Selling, general and administrative | 21,681 | 23,717 | 93,143 | 88,663 | |||||||||||
| Depreciation and amortization | 4,608 | 5,052 | 19,461 | 18,985 | |||||||||||
| Total operating expenses | 111,662 | 116,125 | 469,140 | 482,640 | |||||||||||
| Income from operations | 12,869 | 8,306 | 39,429 | 40,478 | |||||||||||
| Interest income | 542 | 249 | 2,071 | 640 | |||||||||||
| Interest expense | (175 | ) | (239 | ) | (514 | ) | (792 | ) | |||||||
| Income before income taxes | 13,236 | 8,316 | 40,986 | 40,326 | |||||||||||
| Provision for income tax expense | (3,391 | ) | (3,806 | ) | (7,331 | ) | (8,744 | ) | |||||||
| Net income | $ | 9,845 | $ | 4,510 | $ | 33,655 | $ | 31,582 | |||||||
| Other comprehensive income / (loss) | |||||||||||||||
| Foreign currency translation adjustments | $ | (1,313 | ) | $ | (72 | ) | $ | (1,623 | ) | $ | (2,234 | ) | |||
| Unrealized (loss) / gain on cash flow hedging instruments, net of tax | (181 | ) | (254 | ) | (111 | ) | 515 | ||||||||
| Actuarial gain / (loss) on defined benefit plan | 133 | (31 | ) | 133 | (31 | ) | |||||||||
| Total other comprehensive loss | (1,361 | ) | (357 | ) | (1,601 | ) | (1,750 | ) | |||||||
| Total comprehensive income | $ | 8,484 | $ | 4,153 | $ | 32,054 | $ | 29,832 | |||||||
| Net income per share | |||||||||||||||
| Basic | $ | 0.57 | $ | 0.25 | $ | 1.90 | $ | 1.74 | |||||||
| Diluted | $ | 0.56 | $ | 0.24 | $ | 1.84 | $ | 1.67 | |||||||
| Weighted average common shares outstanding | |||||||||||||||
| Basic | 17,170 | 18,259 | 17,704 | 18,200 | |||||||||||
| Diluted | 17,639 | 18,989 | 18,255 | 18,893 | |||||||||||
| IBEX LIMITED AND SUBSIDIARIES Consolidated Statements of Cash Flows (Unaudited) (in thousands) | |||||||||||||||
| Three months ended June 30, | Twelve months ended June 30, | ||||||||||||||
| 2024 | 2023 | 2024 | 2023 | ||||||||||||
| CASH FLOWS FROM OPERATING ACTIVITIES | |||||||||||||||
| Net income | $ | 9,845 | $ | 4,510 | $ | 33,655 | $ | 31,582 | |||||||
| Adjustments to reconcile net income to net cash provided by operating activities: | |||||||||||||||
| Depreciation and amortization | 4,608 | 5,052 | 19,461 | 18,985 | |||||||||||
| Noncash lease expense | 3,297 | 3,510 | 13,205 | 14,456 | |||||||||||
| Warrant contra revenue | 290 | 234 | 1,183 | 1,090 | |||||||||||
| Deferred income tax | (242 | ) | 1,511 | 344 | 4,529 | ||||||||||
| Share-based compensation expense | 1,024 | 633 | 3,765 | 4,606 | |||||||||||
| Allowance of expected credit losses | (29 | ) | 190 | 33 | 295 | ||||||||||
| Impairment losses | 275 | — | 1,532 | — | |||||||||||
| Loss on lease terminations | — | 251 | — | 251 | |||||||||||
| Gain on sale of subsidiaries | — | — | — | (246 | ) | ||||||||||
| Change in assets and liabilities: | |||||||||||||||
| Decrease / (increase) in accounts receivable | 4,873 | 5,549 | (12,068 | ) | (12,297 | ) | |||||||||
| (Increase) / decrease in prepaid expenses and other current assets | (2,167 | ) | (775 | ) | (7,517 | ) | 1,467 | ||||||||
| Increase / (decrease) in accounts payable and accrued liabilities | 90 | 2,324 | (2,246 | ) | (3,753 | ) | |||||||||
| Decrease in deferred revenue | (821 | ) | (2,076 | ) | (1,919 | ) | (4,797 | ) | |||||||
| Decrease in operating lease liabilities | (3,621 | ) | (3,478 | ) | (13,528 | ) | (14,309 | ) | |||||||
| Net cash inflow from operating activities | 17,422 | 17,435 | 35,900 | 41,859 | |||||||||||
| CASH FLOWS FROM INVESTING ACTIVITIES | |||||||||||||||
| Purchase of property and equipment | (2,220 | ) | (3,721 | ) | (8,855 | ) | (18,952 | ) | |||||||
| Cash outflow from sale of subsidiaries, net of cash received | — | — | — | (85 | ) | ||||||||||
| Net cash outflow from investing activities | (2,220 | ) | (3,721 | ) | (8,855 | ) | (19,037 | ) | |||||||
| CASH FLOWS FROM FINANCING ACTIVITIES | |||||||||||||||
| Proceeds from line of credit | 85 | 58 | 238 | 43,448 | |||||||||||
| Repayments of line of credit | (86 | ) | (56 | ) | (291 | ) | (54,597 | ) | |||||||
| Repayment of debt | — | — | — | (3,795 | ) | ||||||||||
| Proceeds from the exercise of options | 4 | 226 | 366 | 2,053 | |||||||||||
| Principal payments on finance leases | (148 | ) | (94 | ) | (490 | ) | (447 | ) | |||||||
| Purchase of treasury shares | (3,005 | ) | — | (21,556 | ) | (276 | ) | ||||||||
| Net cash (outflow) / inflow from financing activities | (3,150 | ) | 134 | (21,733 | ) | (13,614 | ) | ||||||||
| Effects of exchange rate difference on cash and cash equivalents | 3 | (95 | ) | (21 | ) | (610 | ) | ||||||||
| Net increase in cash and cash equivalents | 12,055 | 13,753 | 5,291 | 8,598 | |||||||||||
| Cash and cash equivalents, beginning | 50,665 | 43,676 | 57,429 | 48,831 | |||||||||||
| Cash and cash equivalents, ending | $ | 62,720 | $ | 57,429 | $ | 62,720 | $ | 57,429 | |||||||
IBEX LIMITED AND SUBSIDIARIES
Reconciliation of GAAP Financial Measures to Non-GAAP Financial Measures
EXHIBIT 1: Adjusted net income and adjusted earnings per share
We define adjusted net income as net income before the effect of the following items: non-recurring expenses (including domestic filer conversion and legal and settlement costs), severance costs, impairment losses, warrant contra revenue, foreign currency gains, share-based compensation expense, gain on sale of subsidiaries, and loss on lease terminations, net of the tax impact of such adjustments. We define adjusted net income margin as adjusted net income divided by revenue. We define adjusted earnings per share as adjusted net income divided by weighted average diluted shares outstanding.
The following table provides a reconciliation of net income to adjusted net income and diluted earnings per share to adjusted earnings per share for the periods presented:
| Three months ended June 30, | Twelve months ended June 30, | ||||||||||||||
| ( | 2024 | 2023 | 2024 | 2023 | |||||||||||
| Net income | $ | 9,845 | $ | 4,510 | $ | 33,655 | $ | 31,582 | |||||||
| Net income margin | 7.9 | % | 3.6 | % | 6.6 | % | 6.0 | % | |||||||
| Non-recurring expenses | — | 1,348 | — | 2,224 | |||||||||||
| Severance costs | 115 | — | 1,621 | — | |||||||||||
| Impairment losses | 275 | — | 1,532 | — | |||||||||||
| Warrant contra revenue | 290 | 234 | 1,183 | 1,090 | |||||||||||
| Foreign currency gains | (1,244 | ) | (379 | ) | (1,815 | ) | (801 | ) | |||||||
| Share-based compensation expense | 1,024 | 633 | 3,765 | 4,606 | |||||||||||
| Gain on sale of subsidiaries | — | — | — | (246 | ) | ||||||||||
| Loss on lease terminations | — | 251 | — | 251 | |||||||||||
| Total adjustments | $ | 460 | $ | 2,087 | $ | 6,286 | $ | 7,124 | |||||||
| Tax impact of adjustments1 | (110 | ) | (370 | ) | (1,590 | ) | (1,760 | ) | |||||||
| Adjusted net income | $ | 10,195 | $ | 6,227 | $ | 38,351 | $ | 36,946 | |||||||
| Adjusted net income margin | 8.2 | % | 5.0 | % | 7.5 | % | 7.1 | % | |||||||
| Diluted earnings per share | $ | 0.56 | $ | 0.24 | $ | 1.84 | $ | 1.67 | |||||||
| Per share impact of adjustments to net income | 0.02 | 0.09 | 0.26 | 0.28 | |||||||||||
| Adjusted earnings per share | $ | 0.58 | $ | 0.33 | $ | 2.10 | $ | 1.96 | |||||||
| Weighted average diluted shares outstanding | 17,639 | 18,989 | 18,255 | 18,893 | |||||||||||
________________________
1The tax impact of each adjustment is calculated using the effective tax rate in the relevant jurisdictions.
EXHIBIT 2: EBITDA, adjusted EBITDA, and adjusted EBITDA margin
EBITDA is a non-GAAP profitability measure that represents net income before the effect of the following items: interest expense, income tax expense, and depreciation and amortization. Adjusted EBITDA is a non-GAAP profitability measure that represents EBITDA before the effect of the following items: non-recurring expenses (including domestic filer conversion and legal and settlement costs), severance costs, impairment losses, interest income, warrant contra revenue, foreign currency gains, share-based compensation expense, gain on sale of subsidiaries, and loss on lease terminations. Adjusted EBITDA margin is a non-GAAP profitability measure that represents adjusted EBITDA divided by revenue.
The following table provides a reconciliation of net income and net income margin to adjusted EBITDA and adjusted EBITDA margin for the periods presented:
| Three months ended June 30, | Twelve months ended June 30, | ||||||||||||||
| ( | 2024 | 2023 | 2024 | 2023 | |||||||||||
| Net income | $ | 9,845 | $ | 4,510 | $ | 33,655 | $ | 31,582 | |||||||
| Net income margin | 7.9 | % | 3.6 | % | 6.6 | % | 6.0 | % | |||||||
| Interest expense | 175 | 239 | 514 | 792 | |||||||||||
| Income tax expense | 3,391 | 3,806 | 7,331 | 8,744 | |||||||||||
| Depreciation and amortization | 4,608 | 5,052 | 19,461 | 18,985 | |||||||||||
| EBITDA | $ | 18,019 | $ | 13,607 | $ | 60,961 | $ | 60,103 | |||||||
| Non-recurring expenses | — | 1,348 | — | 2,224 | |||||||||||
| Severance costs | 115 | — | 1,621 | — | |||||||||||
| Impairment losses | 275 | — | 1,532 | — | |||||||||||
| Interest income | (542 | ) | (249 | ) | (2,071 | ) | (640 | ) | |||||||
| Warrant contra revenue | 290 | 234 | 1,183 | 1,090 | |||||||||||
| Foreign currency gains | (1,244 | ) | (379 | ) | (1,815 | ) | (801 | ) | |||||||
| Share-based compensation expense | 1,024 | 633 | 3,765 | 4,606 | |||||||||||
| Gain on sale of subsidiaries | — | — | — | (246 | ) | ||||||||||
| Loss on lease terminations | — | 251 | — | 251 | |||||||||||
| Adjusted EBITDA | $ | 17,937 | $ | 15,445 | $ | 65,176 | $ | 66,587 | |||||||
| Adjusted EBITDA margin | 14.4 | % | 12.4 | % | 12.8 | % | 12.7 | % | |||||||
EXHIBIT 3: Free cash flow
We define free cash flow as net cash provided by operating activities less capital expenditures.
| Three months ended June 30, | Twelve months ended June 30, | ||||||||||||||
| 2024 | 2023 | 2024 | 2023 | ||||||||||||
| ( | |||||||||||||||
| Net cash provided by operating activities | $ | 17,422 | $ | 17,435 | $ | 35,900 | $ | 41,859 | |||||||
| Less: capital expenditures | 2,220 | 3,721 | 8,855 | 18,952 | |||||||||||
| Free cash flow | $ | 15,202 | $ | 13,714 | $ | 27,045 | $ | 22,907 | |||||||
EXHIBIT 4: Net cash
We define net cash as total cash and cash equivalents less debt.
| ( | June 30, 2024 | June 30, 2023 | |||||
| Cash and cash equivalents | $ | 62,720 | $ | 57,429 | |||
| Debt | |||||||
| Current | $ | 660 | $ | 413 | |||
| Non-current | 867 | 600 | |||||
| Total debt | $ | 1,527 | $ | 1,013 | |||
| Net cash | $ | 61,193 | $ | 56,416 | |||
FAQ
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