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IAA Announces Mobile App Launch of IAA Transport™

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IAA, Inc. (NYSE: IAA) has launched IAA Transport on its mobile app, enhancing the buyer experience for vehicle transport. Initially introduced in September 2021 on desktop, this tool allows users to transport vehicles from multiple locations to one delivery address, obtain transport quotes, purchase transport at checkout, and track deliveries seamlessly on mobile. The company aims to further improve customer satisfaction through this innovation. Users are encouraged to update their mobile apps for optimal use of these features.

Positive
  • Launch of IAA Transport on mobile app enhances user experience.
  • Seamless vehicle transport solutions including multiple locations to one delivery address.
  • Ability to shop for transport quotes with no obligation, enhancing customer engagement.
Negative
  • None.

Popular buyer tool now available on both desktop and mobile apps

WESTCHESTER, Ill.--(BUSINESS WIRE)-- IAA, Inc. (NYSE: IAA), a leading global digital marketplace connecting vehicle buyers and sellers, announces the launch of IAA Transport on its mobile application. IAA Transport’s desktop solution was introduced on IAAI.com in September 2021 and fully streamlining the vehicle transport process with a global branch-to-doorstep delivery solution.

IAA Transport includes several key highlights for buyers that are now available on the IAA Buyer App in addition to its desktop solution. Buyers can transport vehicles from many locations to one delivery address, shop for transport quotes with no obligation, purchase transport at the time of payment or pick up, and track vehicle deliveries between their desktop and mobile device.

“Expanding the extremely popular IAA Transport tool to our mobile app will further improve and ease the entire buyer experience,” said Justin Mahlik, Sr. Vice President and Chief Transformation Officer for IAA. “We continue to be an industry leader in groundbreaking, innovative technology and are continuously looking for new ways to help our growing customer base improve their buying experience.”

Please update your mobile app to take advantage of the new product. Android: 15.5 (or higher); iOS 7.9 (or higher).

For more information on IAA Transport, visit IAAI.com.

About IAA

IAA, Inc. (NYSE: IAA) is a leading global digital marketplace connecting vehicle buyers and sellers. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. Headquartered near Chicago in Westchester, Illinois, IAA has nearly 4,500 employees and more than 210 facilities throughout the U.S., Canada and the United Kingdom. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. For more information visit IAAI.com, and follow IAA on Facebook, Twitter, Instagram, YouTube and LinkedIn.

Forward-Looking Statements

Certain statements contained in this release contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and which are subject to certain risks, trends and uncertainties. In particular, statements made in this release that are not historical facts may be forward-looking statements. Words such as "should," "may," "will," "anticipates," "expects," "intends," "plans," "believes," "seeks," "estimates" and similar expressions identify forward- looking statements. Such statements include statements regarding the expected timing and associated benefits with respect to the IAA Buyer App and IAA Transport™, and the platforms and products discussed in this release, on our business and plans regarding our growth strategies and margin expansion plan, and to our customers and company generally. Such statements are based on management’s current expectations, are not guarantees of future performance and are subject to risks and uncertainties that could cause actual results to differ materially from the results projected, expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to: uncertainties regarding COVID-19, and other potential future health crises, including new more contagious and/or vaccine resistant variants, and the impact on the duration and severity of the COVID-19 pandemic and measures intended to reduce its spread, including the availability, rate of public acceptance and efficacy of COVID-19 vaccines; the loss of one or more significant vehicle suppliers or a reduction in significant volume from such suppliers; our ability to meet or exceed customers’ demand and expectations; significant current competition and the introduction of new competitors or other disruptive entrants in our industry; the risk that our facilities lack the capacity to accept additional vehicles and our ability to obtain land or renew/enter into new leases at commercially reasonable rates; our ability to effectively maintain or update information and technology systems; our ability to implement and maintain measures to protect against cyberattacks and comply with applicable privacy and data security requirements; risks associated with online commerce security and credit card fraud; our ability to successfully implement our business strategies or realize expected cost savings and revenue enhancements, including from our margin expansion plan; weather-related and other event beyond our control which may adversely impact operations; failure to attract and retain key personnel, have inadequate succession planning, or manage labor shortages; business development activities, including acquisitions and the integration of acquired businesses, and the risks that the anticipated benefits of any acquisitions may not be fully realized or take longer to realize than expected; our expansion into markets outside the U.S. and the operational, competitive and regulatory risks facing our non-U.S. based operations; our reliance on subhaulers and trucking fleet operations; changes in used-vehicle prices and the volume of damaged and total loss vehicles we purchase; economic conditions, including fuel prices, commodity prices, foreign exchange rates and interest rate fluctuations; trends in new- and used-vehicle sales and incentives; and other risks and uncertainties identified in our filings with the Securities and Exchange Commission (the “SEC”), including under Item 1A “Risk Factors” in our Annual Report on Form 10-K filed with the SEC on February 28, 2022, as such risk factors may be amended, supplemented or superseded from time to time by other reports we file with the SEC, including subsequent Quarterly Reports on Form 10-Q and Annual Reports on Form 10-K. Many of these risk factors are outside of our control, and as such, they involve risks which are not currently known that could cause actual results to differ materially from those discussed or implied herein. The forward-looking statements in this release are made as of the date on which they are made and we do not undertake to update our forward-looking statements.

IAA Contacts



Media Inquiries:

Jeanene O’Brien | IAA, Inc.

SVP, Global Marketing and Communications

(708) 492-7328

jobrien@iaai.com

Analyst Inquiries:

Arif Ahmed | IAA, Inc.

VP, Treasury

(708) 492-7257

arif.ahmed@iaai.com



Caitlin Churchill | ICR

(203) 682-8200

investors@iaai.com

Source: IAA, Inc.

FAQ

What is the recent announcement by IAA, Inc. regarding the IAA Transport tool?

IAA, Inc. has launched the IAA Transport tool on its mobile app, improving the vehicle transport process for buyers.

When was IAA Transport initially introduced?

IAA Transport was initially introduced on desktop in September 2021.

What features does the IAA Transport mobile app offer?

The app allows users to transport vehicles from multiple locations, obtain transport quotes, purchase transport at payment, and track deliveries.

How can users benefit from the new IAA Transport mobile app features?

Users can enjoy a more convenient and efficient vehicle transport experience, enhancing overall satisfaction.

What are the requirements to use the new IAA Transport features on mobile?

Users need to update their mobile apps to Android version 15.5 or higher, or iOS version 7.9 or higher.

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