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Partners in Primary Care Announces 2021 Growth Plans for Its Senior-Focused Care Facilities

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Partners in Primary Care, a subsidiary of Humana (NYSE: HUM), announced plans to expand its operations significantly in 2021, aiming to open up to 20 new centers. This follows the successful launch of 15 centers in 2020, bringing the total to nearly 80 centers nationwide, with expectations to reach about 100 by 2023. The organization serves approximately 57,000 patients, focusing on senior care and personalized health services. Notably, its care model has demonstrated lower hospital readmission rates and increased patient engagement even during the pandemic.

Positive
  • Plans to open up to 20 new centers in 2021, expanding reach.
  • Total centers expected to grow to 100 by 2023, increasing patient access.
  • Lower 30-day hospital readmission rates compared to general Medicare population.
  • Increased patient engagement with 87% visiting centers in 2020.
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  • None.

Partners in Primary Care announced today the details of its 2021 expansion. Having opened 15 new centers in 2020, plans for 2021 include up to 20 more centers, including entering the Atlanta market, additional centers in the Houston area and five more in Louisiana, including Lafayette and the North Shore outside of New Orleans as well as two new centers in Nevada.

The planned center openings will bring the total number of centers Partners in Primary Care operates (including its Orlando, Florida-based Family Physicians Group facilities) to nearly 80 centers. By 2023, Partners in Primary Care expects to operate approximately 100 centers.

Partners in Primary Care, a payer-agnostic subsidiary of Humana Inc. (NYSE: HUM), is part of a family of senior-focused, primary care centers that deliver comprehensive, personalized care to approximately 57,000 patients from many different Medicare Advantage health plans and Original Medicare. The centers are often located in underserved areas that previously offered minimal access to primary care for seniors.

“Partners in Primary Care is expanding rapidly because of the demand from seniors for the type of senior-focused care we provide,” said Renee’ Buckingham, President of Humana’s Care Delivery Organization, which includes Partners in Primary Care as well as the Family Physicians Group facilities referenced above.

“The significant growth of our organization demonstrates the success of our senior-focused, value-based approach in serving patients and communities, and our investment in providing much-needed care in underserved areas. We are grateful to our clinicians and care teams who work tirelessly to provide personalized care to help seniors stay healthy and lead happier lives, which requires addressing their physical, social and mental health needs holistically. We look forward to offering our comprehensive primary care to many more seniors in the coming year and beyond,” Buckingham added.

Operating under an integrated, comprehensive, value-based care model, Partners in Primary Care offers a unique health care experience to seniors. All Partners in Primary Care centers are staffed by board-certified physicians and care teams who have been specially trained to treat the senior population. Physicians spend more time with their patients – well more than the 10 to 15 minutes in most practices – and care teams focus on creating personalized care plans designed to help patients achieve their best possible health. This includes helping patients with social, behavioral and financial needs.

Outcomes from Partners in Primary Care’s approach indicate that its model is working to improve seniors’ health. Specifically, data from Partners in Primary Care’s South Carolina centers showed that in 2019, 30-day hospital readmission rates for patients were almost 60 percent lower than those of the general Medicare population. The rate of hospital admissions was 186 per 1,000, significantly lower than the national rate for this age group, which ranges from 233 per 1,000 (65 to 84 years old) to 456 per 1,000 (age 85+).

Despite the pandemic, patients of Partners in Primary Care centers not only continued their regular health care, but they also improved upon it as compared to 2019. Based on claims through October 2020, 87% of Partners in Primary Care patients made one or more visits to their local center in 2020, compared to 75% in 2019. In the case of annual wellness visits (AWV), 94% of at-risk patients had a comprehensive AWV in 2020, up from 89% in 2019.

For those patients unable to visit a center because of the pandemic, Partners in Primary Care provided virtual visits, conducting 9,453 virtual visits and 29,383 telephonic visits over the course of 2020. Partners in Primary Care and Family Physicians Group added more than 8,000 new patients in value-based care reimbursement contracts in 2020.

Partners in Primary Care currently operates centers in Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina, and Texas. Family Physicians Group operates in the Orlando, Fla. area.

For more information on Partners in Primary Care centers, visit www.PartnersInPrimaryCare.com.

About Partners in Primary Care

Partners in Primary Care (Partners) is a primary care medical group practice operating centers in Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina, and Texas under the Partners in Primary Care brand, as well as centers in Florida operated under the Family Physicians Group brand. Partners has a strong emphasis on senior-focused primary care to members of Medicare Advantage health plans. Partners is committed to providing personalized, high-quality primary care combined with an excellent patient experience. Partners has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at their centers and around their neighborhoods to help both patients and community members improve their health. The management services organization for Partners is a wholly owned subsidiary of Humana Inc. (NYSE: HUM). For more information visit www.PartnersInPrimaryCare.com.

About Humana

Humana Inc. is committed to helping our millions of medical and specialty members achieve their best health. Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Our efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel, and communities at large.

To accomplish that, we support physicians and other health care professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience that makes health care easier to navigate and more effective.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases and conference calls
  • Calendar of events
  • Corporate Governance information

FAQ

What are Partners in Primary Care's expansion plans for 2021?

Partners in Primary Care plans to open up to 20 new centers in 2021, following the launch of 15 centers in 2020.

How many centers is Partners in Primary Care expected to operate by 2023?

Partners in Primary Care expects to operate approximately 100 centers by 2023.

What is the primary focus of Partners in Primary Care?

The primary focus of Partners in Primary Care is providing senior-focused, personalized health care.

How many patients does Partners in Primary Care serve?

Partners in Primary Care serves approximately 57,000 patients from various Medicare plans.

What significant outcomes have been reported from Partners in Primary Care?

Partners in Primary Care reported almost 60% lower hospital readmission rates for patients compared to the general Medicare population.

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