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AM Best Downgrades Credit Ratings of Humana Health of Puerto Rico Group’s Subsidiaries; Affirms Credit Ratings of Humana Inc. and Most of Its Health Insurance Subsidiaries

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AM Best has downgraded Humana Health of Puerto Rico Group's subsidiaries' ratings while affirming ratings for Humana Inc. and most health insurance subsidiaries. The Puerto Rico group's Financial Strength Rating was lowered to B+ from B++ with a negative outlook, following significant operating losses since 2023. The downgrade reflects weakening risk-adjusted capitalization and substantial operating losses, particularly in Medicare Advantage operations.

For Humana's main health subsidiaries, AM Best affirmed an A (Excellent) rating with stable outlook. However, the group faces challenges in its Medicare Advantage business due to increased medical costs and regulatory factors affecting payment rates and Star Ratings. Despite these pressures, Humana maintains strong market position and diversification through its CenterWell segment.

AM Best ha declassato i rating delle filiali di Humana Health di Porto Rico, mentre ha confermato i rating per Humana Inc. e la maggior parte delle filiali di assicurazione sanitaria. Il rating di Solidità Finanziaria del gruppo di Porto Rico è stato abbassato a B+ da B++ con un outlook negativo, a seguito di perdite operative significative dal 2023. Il declassamento riflette un indebolimento della capitalizzazione corretta per il rischio e perdite operative sostanziali, in particolare nelle operazioni Medicare Advantage.

Per le principali filiali sanitarie di Humana, AM Best ha confermato un rating di A (Eccellente) con outlook stabile. Tuttavia, il gruppo affronta sfide nel suo business Medicare Advantage a causa dell'aumento dei costi medici e dei fattori normativi che influenzano le tariffe di pagamento e le Star Ratings. Nonostante queste pressioni, Humana mantiene una forte posizione di mercato e diversificazione attraverso il suo segmento CenterWell.

AM Best ha rebajado las calificaciones de las filiales de Humana Health de Puerto Rico, mientras confirma las calificaciones para Humana Inc. y la mayoría de las filiales de seguros de salud. La Calificación de Solidez Financiera del grupo de Puerto Rico se disminuyó a B+ desde B++ con una perspectiva negativa, tras pérdidas operativas significativas desde 2023. La rebaja refleja un debilitamiento de la capitalización ajustada por riesgo y pérdidas operativas sustanciales, particularmente en las operaciones de Medicare Advantage.

Para las principales filiales de salud de Humana, AM Best ha confirmado una calificación de A (Excelente) con perspectiva estable. Sin embargo, el grupo enfrenta desafíos en su negocio de Medicare Advantage debido al aumento de los costos médicos y factores regulatorios que afectan las tarifas de pago y las calificaciones Star. A pesar de estas presiones, Humana mantiene una fuerte posición en el mercado y diversificación a través de su segmento CenterWell.

AM Best는 푸에르토리코의 후마나 헬스 계열사에 대한 신용등급을 하향 조정하였으며, 후마나 Inc.와 대부분의 건강보험 계열사에 대한 신용등급은 유지하였습니다. 푸에르토리코 그룹의 재무건전성 등급은 2023년 이후 상당한 운영 손실로 인해 B++에서 B+로 하향 조정되었으며, 전망은 부정적입니다. 이번 하향 조정은 위험 조정 자본의 약화와 상당한 운영 손실을 반영합니다. 특히, 메디케어 어드밴티지 사업부문에서의 손실이 큽니다.

후마나의 주요 건강 보험 계열사에 대해서는, AM Best는 A(우수) 등급을 유지하며 안정적인 전망을 제시하였습니다. 그러나 그룹은 의료비 상승과 지급 비율 및 스타 등급에 영향을 미치는 규제 요소로 인해 메디케어 어드밴티지 사업에서 어려움을 겪고 있습니다. 이러한 압박에도 불구하고, 후마나는 CenterWell 부문을 통해 강력한 시장 위치와 다각화를 유지하고 있습니다.

AM Best a abaissé les notations des filiales de Humana Health de Porto Rico, tout en affirmant les notations de Humana Inc. et de la plupart des filiales d'assurance santé. La note de Solidité Financière du groupe de Porto Rico a été réduite à B+ depuis B++ avec une perspective négative, suite à d'importantes pertes d'exploitation depuis 2023. Cette dégradation reflète un affaiblissement de la capitalisation ajustée au risque et d'importantes pertes d'exploitation, notamment dans les opérations Medicare Advantage.

Pour les principales filiales de santé de Humana, AM Best a confirmé une note de A (Excellente) avec une perspective stable. Cependant, le groupe fait face à des défis dans son activité Medicare Advantage en raison de l'augmentation des coûts médicaux et de facteurs réglementaires affectant les taux de paiement et les Évaluations Star. Malgré ces pressions, Humana maintient une forte position sur le marché et une diversification grâce à son segment CenterWell.

AM Best hat die Ratings der Tochtergesellschaften von Humana Health in Puerto Rico herabgestuft, während die Ratings für Humana Inc. und die meisten Krankenversicherungs-Tochtergesellschaften bestätigt wurden. Das Finanzstärke-Rating der Puerto Rico-Gruppe wurde von B++ auf B+ gesenkt, mit einem negativen Ausblick, nachdem seit 2023 erhebliche Betriebsverluste aufgetreten sind. Die Herabstufung spiegelt eine Schwächung der risikoadjustierten Kapitalisierung und erhebliche Betriebsverluste wider, insbesondere im Bereich der Medicare Advantage-Operationen.

Für die Hauptgesundheits-Tochtergesellschaften von Humana bestätigte AM Best ein A (Exzellent) Rating mit stabilem Ausblick. Der Gruppe stehen jedoch Herausforderungen im Bereich der Medicare Advantage aufgrund gestiegener Behandlungskosten und regulatorischer Faktoren bevor, die die Zahlungssätze und Star Ratings beeinflussen. Trotz dieser Drucksituationen behält Humana eine starke Marktposition und Diversifikation durch sein CenterWell-Segment bei.

Positive
  • Strong market position nationwide
  • Diversified revenue through CenterWell non-insurance segment
  • TRICARE East contract renewal secured
  • 7.5% compound annual growth rate in capitalization over past five years
Negative
  • Significant operating losses in Puerto Rico subsidiaries ($63.9M in 2023, $16.4M through Q3 2024)
  • Decline in risk-adjusted capitalization to weak level
  • Increased medical cost trends in Medicare Advantage business
  • High financial leverage at 41.8% as of year-end 2023
  • Lower payment rates and reduced Star Ratings bonus revenue from CMS

Insights

The AM Best rating actions reveal significant concerns about Humana's financial health, particularly in its Medicare Advantage business. The decline in risk-adjusted capitalization to "weak" levels, driven by aggressive premium growth outpacing capital accumulation, is particularly concerning. The Puerto Rico subsidiaries' downgrade to B+ from B++ with a negative outlook, coupled with substantial operating losses ($63.9 million in 2023 and $16.4 million through Q3 2024), signals deeper operational challenges. While the parent company maintains an A rating, the high financial leverage ratio of 41.8% and ongoing pressure on Medicare Advantage margins suggest potential headwinds for Humana's financial flexibility and profitability going forward.

The regulatory and operational challenges in Humana's core Medicare Advantage business are creating significant pressure points. The combination of increased medical cost trends, lower CMS payment rates and reduced Star Ratings bonus revenue presents a concerning outlook for near-term profitability. While Humana's diversification through CenterWell and TRICARE contract renewal provides some stability, the exit from commercial markets and heavy reliance on government programs increases regulatory exposure. The need for multiple $30 million capital injections into Puerto Rico subsidiaries suggests potential ongoing capital strain that could impact overall group resources.

OLDWICK, N.J.--(BUSINESS WIRE)-- AM Best has downgraded the Financial Strength Rating (FSR) to B+ (Good) from B++ (Good) and the Long-Term Issuer Credit Rating (Long-Term ICR) to “bbb-” (Good) from “bbb” (Good) of Humana Insurance of Puerto Rico, Inc. and Humana Health Plans of Puerto Rico, Inc. These companies are domiciled in Puerto Rico and collectively are referred to as Humana Health of Puerto Rico Group. The outlook of these Credit Ratings (ratings) has been revised to negative from stable. Concurrently, AM Best has affirmed the FSR of A (Excellent) and the Long-Term ICRs of “a” (Excellent) for the health and dental insurance subsidiaries of Humana Inc. (Humana) (headquartered in Louisville, KY) [NYSE: HUM]. These subsidiaries collectively are referred to as Humana Health Group. In addition, AM Best has affirmed the Long-Term ICR of “bbb” (Good) and the Long-Term Issue Credit Ratings (Long-Term IRs) of Humana Inc. (Humana). AM Best also has affirmed the Short-Term Issue Credit Rating of AMB-2 (Satisfactory) for Humana. The outlook of these ratings is stable. (See below for a detailed listing of Humana Health Group members and Long-Term IRs.)

The ratings of Humana Health Group reflects its balance sheet strength, which AM Best assesses as adequate, as well as its strong operating performance, favorable business profile and appropriate enterprise risk management (ERM).

Humana Health Group’s balance sheet strength is assessed as adequate, despite a decline in risk-adjusted capitalization to a weak level, as measured by Best’s Capital Adequacy Ratio (BCAR). The decline was primarily driven by strong premium growth in 2023 and related required capital to support these risks. The group’s premium expansion has outpaced capital growth in recent years, due largely to dividends from the regulated entities to the parent, Humana.

The Humana Health Group maintains a conservative invested asset portfolio that is mainly composed of investment grade fixed income securities, cash, and short-term investments in order to preserve capital and to supplement operating gains. Capitalization has increased annually over the past five years, rising at a 7.5% compound annual growth rate over the period as the group reported consistently favorable operating results. Recently, the group’s operating performance has been pressured by challenges in its core business line, Medicare Advantage (MA). Not only has the medical cost trend in MA increased over the past year, but the business has also been impacted by several regulatory factors related to lower payment rates and Star Ratings bonus and rebate revenue from the Centers for Medicare and Medicaid Services (CMS), which will further impact results in the upcoming years. However, Humana Health Group exhibited strong operating results prior to the declines reported in 2024, owing to the steady growth of MA and lower claims trends that were influenced by COVID-19 pandemic deferrals of care. AM Best expects MA challenges to persist in the near to mid-term, but Humana Health Group to continue to report overall profitability, albeit with some margin compression as it navigates certain of the challenges in the business.

Humana Health Group generates the majority of its premium base from MA, but premium income is also sourced from Medicaid managed care and supplementary lines, including dental and vision. Effective 2023, Humana exited the commercial market. While its concentration of business in government health programs makes the organization susceptible to headwinds in the MA and Medicaid businesses, Humana benefits from an excellent market position that spans nationwide, which supports its favorable business profile assessment. Revenue and earnings are also diversified through Humana’s non-insurance segment, CenterWell. The CenterWell entities focus on value-based care initiatives through primary care, home care and pharmacy services operations. Furthermore, Humana Health Group holds the TRICARE East contract, which was recently renewed for an extended period. All of the group’s operations are supported by a well-developed ERM program to ensure proper oversight and mitigation of key risks.

The ratings of Humana Health of Puerto Rico Group reflect its balance sheet strength, which AM Best assesses as weak, as well as its marginal operating performance, limited business profile and appropriate ERM.

The ratings downgrade Humana Health of Puerto Rico Group and outlook revision to negative reflect its weakening risk-adjusted capitalization measures, driven by significant operating losses since 2023. These operating losses were predominantly brought on by a material increase in the MA medical cost trend, its primary business segment, which has persisted through 2024. This has caused a substantial deterioration of the group’s surplus, especially at Humana Health Plans of Puerto Rico, Inc., which reported a net loss of $63.9 million at year-end 2023 and $16.4 million through the third quarter of 2024.

Humana Health of Puerto Rico Group maintains the support of its parent company, Humana, as evidenced by material capital support within the past year in the form of two $30 million capital contributions to ensure an appropriate regulatory capital position. However, AM Best believes this was not enough to support the business expansion and deterioration in underwriting results experienced in 2023 and 2024. AM Best expects capital support to continue as needed to support these regulated entities as Humana Health of Puerto Rico Group navigates its current operating challenges. AM Best notes that these entities derive rating lift from the parent, and continued support is required for this to continue.

The parent, Humana, has a good level of financial flexibility due to its strong operating cash flows, subsidiary dividends and material available cash position. This is further enhanced by its commercial paper program, revolving credit agreement and access to a borrowing capacity through the Federal Home Loan Bank of Cincinnati at its subsidiary, Humana Insurance Company. Similar to many of the public health insurance carriers, unadjusted financial leverage was relatively high at 41.8% at year-end 2023. While this slightly exceeds the entity’s target leverage ratio, interest coverage ratios remain sufficient to support Humana Inc.’s debt.

AM Best has affirmed the FSR of A (Excellent) and the Long-Term ICR of “a” (Excellent) with stable outlooks for the following health and dental insurance subsidiaries of Humana Inc.:

  • Humana Medical Plan, Inc.
  • Humana Insurance Company
  • Humana Health Plan, Inc.
  • Humana Health Benefit Plan of Louisiana, Inc.
  • Humana Health Plan of Texas, Inc.
  • Humana Health Insurance Company of Florida, Inc.
  • Humana Benefit Plan of Illinois, Inc.
  • Humana Health Plan of Ohio, Inc.
  • Humana Employers Health Plan of Georgia, Inc.
  • Humana Insurance Company of New York
  • Humana Wisconsin Health Organization Insurance Corporation
  • Humana Insurance Company of Kentucky
  • Cariten Health Plan Inc.
  • CarePlus Health Plans, Inc.
  • HumanaDental Insurance Company
  • CompBenefits Insurance Company
  • CompBenefits Company
  • CompBenefits Dental, Inc.
  • The Dental Concern, Inc.
  • DentiCare, Inc.

The following Long-Term IRs have been affirmed with stable outlooks:

Humana Inc.-
— “bbb” (Good) on $600 million 4.5% senior unsecured notes, due 2025
— “bbb” (Good) on $500 million 5.7% senior unsecured notes, due 2026
— “bbb” (Good) on $750 million 1.35% senior unsecured notes, due 2027
— “bbb” (Good) on $600 million 3.95% senior unsecured notes, due 2027
— “bbb” (Good) on $500 million 5.75% senior unsecured notes, due 2028
— “bbb” (Good) on $500 million 5.75% senior unsecured notes, due 2028
— “bbb” (Good) on $500 million 3.125% senior unsecured notes, due 2029
— “bbb” (Good) on $750 million 3.7% senior unsecured notes, due 2029
— “bbb” (Good) on $500 million 4.875% senior unsecured notes, due 2030
— “bbb” (Good) on $1.25 billion 5.375% senior unsecured notes, due 2031
— “bbb” (Good) on $750 million 2.15% senior unsecured notes, due 2032
— “bbb” (Good) on $750 million 5.875% senior unsecured notes, due 2033
— “bbb” (Good) on $850 million 5.95% senior unsecured notes, due 2034
— “bbb” (Good) on $250 million 8.15% senior unsecured notes, due 2038
— “bbb” (Good) on $400 million 4.625% senior unsecured notes, due 2042
— “bbb” (Good) on $750 million 4.95% senior unsecured notes, due 2044
— “bbb” (Good) on $400 million 4.8% senior unsecured notes, due 2047
— “bbb” (Good) on $500 million 3.95% senior unsecured notes, due 2049
— “bbb” (Good) on $750 million 5.5% senior unsecured notes, due 2053
— “bbb” (Good) on $1 billion 5.75% senior unsecured notes, due 2054

The following indicative Long-Term IRs have been affirmed with stable outlooks for the following shelf registrations:

Humana Inc.—
— “bbb” (Good) on senior unsecured debt securities
— “bbb-” (Good) on subordinated debt securities
— “bb+” (Fair) on preferred stock

This press release relates to Credit Ratings that have been published on AM Best’s website. For all rating information relating to the release and pertinent disclosures, including details of the office responsible for issuing each of the individual ratings referenced in this release, please see AM Best’s Recent Rating Activity web page. For additional information regarding the use and limitations of Credit Rating opinions, please view Guide to Best's Credit Ratings. For information on the proper use of Best’s Credit Ratings, Best’s Performance Assessments, Best’s Preliminary Credit Assessments and AM Best press releases, please view Guide to Proper Use of Best’s Ratings & Assessments.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit www.ambest.com.

Copyright © 2024 by A.M. Best Rating Services, Inc. and/or its affiliates. ALL RIGHTS RESERVED.

Timothy Willey

Financial Analyst

+1 908 882 2433

timothy.willey@ambest.com

Joseph Zazzera

Director

+1 908 882 2442

joseph.zazzera@ambest.com

Christopher Sharkey

Associate Director, Public Relations

+1 908 882 2310

christopher.sharkey@ambest.com

Al Slavin

Senior Public Relations Specialist

+1 908 882 2318

al.slavin@ambest.com

Source: AM Best

FAQ

Why did AM Best downgrade Humana's Puerto Rico subsidiaries in 2024?

AM Best downgraded the ratings due to weakening risk-adjusted capitalization and significant operating losses since 2023, particularly in the Medicare Advantage segment, with net losses of $63.9M in 2023 and $16.4M through Q3 2024.

What is Humana's (HUM) current credit rating from AM Best?

Humana Inc.'s main health insurance subsidiaries maintain an A (Excellent) Financial Strength Rating with a stable outlook, while the Long-Term Issuer Credit Rating is 'a' (Excellent).

What are the main challenges facing Humana (HUM) in 2024?

Humana faces increased medical cost trends in Medicare Advantage, lower CMS payment rates, reduced Star Ratings bonus revenue, and high financial leverage at 41.8%.

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