Huize pioneers DeepSeek integration in China’s insurance sector, revolutionizing consumer-facing insurance services for the AI era
Huize Holding (NASDAQ: HUIZ) has announced the integration of DeepSeek into its Huize App, becoming the first in the insurance sector to embed this AI model into consumer-facing services. The integration enables real-time insurance consultations and personalized recommendations, achieving 300% greater efficiency with a 91% accuracy rate in product matching.
The platform now offers 24/7 instant responses and allows users to create customized virtual advisors that adapt to their evolving needs. This implementation is part of Huize's 'AI+' strategy, which includes their AI Marketing Assistant launched in 2023 and a large language model introduced the following year. The company is also planning to expand this technology through its international arm, Poni Insurtech, to Vietnam-based Global Care, acquired in 2024.
Huize Holding (NASDAQ: HUIZ) ha annunciato l'integrazione di DeepSeek nella sua Huize App, diventando la prima nel settore assicurativo a incorporare questo modello di intelligenza artificiale nei servizi rivolti ai consumatori. L'integrazione consente consultazioni assicurative in tempo reale e raccomandazioni personalizzate, raggiungendo un 300% di maggiore efficienza con un 91% di precisione nell'abbinamento dei prodotti.
La piattaforma offre ora risposte istantanee 24 ore su 24, 7 giorni su 7, e consente agli utenti di creare consulenti virtuali personalizzati che si adattano alle loro esigenze in evoluzione. Questa implementazione fa parte della strategia 'AI+' di Huize, che include il loro Assistente Marketing AI lanciato nel 2023 e un grande modello linguistico introdotto l'anno successivo. L'azienda prevede anche di espandere questa tecnologia attraverso la sua filiale internazionale, Poni Insurtech, verso Global Care, acquisita nel 2024, con sede in Vietnam.
Huize Holding (NASDAQ: HUIZ) ha anunciado la integración de DeepSeek en su Huize App, convirtiéndose en la primera en el sector de seguros en incorporar este modelo de inteligencia artificial en los servicios orientados al consumidor. La integración permite consultas de seguros en tiempo real y recomendaciones personalizadas, logrando una eficiencia del 300% con una tasa de precisión del 91% en la coincidencia de productos.
La plataforma ahora ofrece respuestas instantáneas 24/7 y permite a los usuarios crear asesores virtuales personalizados que se adaptan a sus necesidades en evolución. Esta implementación es parte de la estrategia 'AI+' de Huize, que incluye su Asistente de Marketing AI lanzado en 2023 y un gran modelo de lenguaje introducido el año siguiente. La empresa también planea expandir esta tecnología a través de su brazo internacional, Poni Insurtech, hacia Global Care, adquirida en 2024 y con sede en Vietnam.
Huize Holding (NASDAQ: HUIZ)는 소비자 서비스에 이 AI 모델을 통합하여 보험 업계에서 최초로 DeepSeek를 Huize App에 통합했다고 발표했습니다. 이 통합은 실시간 보험 상담 및 개인화된 추천을 가능하게 하여 300% 더 높은 효율성과 91% 정확도로 제품을 매칭합니다.
이 플랫폼은 이제 24/7 즉각적인 응답을 제공하며, 사용자가 변화하는 요구에 맞게 조정되는 맞춤형 가상 상담사를 만들 수 있도록 합니다. 이 구현은 Huize의 'AI+' 전략의 일환으로, 2023년에 출시된 AI 마케팅 어시스턴트와 그 다음 해에 도입된 대형 언어 모델을 포함합니다. 회사는 또한 2024년에 인수한 베트남 기반의 Global Care로 Poni Insurtech의 국제 지사를 통해 이 기술을 확장할 계획입니다.
Huize Holding (NASDAQ: HUIZ) a annoncé l'intégration de DeepSeek dans son application Huize, devenant ainsi le premier dans le secteur de l'assurance à intégrer ce modèle d'IA dans des services destinés aux consommateurs. L'intégration permet des consultations d'assurance en temps réel et des recommandations personnalisées, atteignant une efficacité supérieure de 300% avec un taux de précision de 91% dans l'appariement des produits.
La plateforme offre désormais des réponses instantanées 24 heures sur 24, 7 jours sur 7, et permet aux utilisateurs de créer des conseillers virtuels personnalisés qui s'adaptent à leurs besoins en évolution. Cette mise en œuvre fait partie de la stratégie 'AI+' de Huize, qui comprend leur Assistant Marketing IA lancé en 2023 et un grand modèle linguistique introduit l'année suivante. L'entreprise prévoit également d'étendre cette technologie par le biais de sa branche internationale, Poni Insurtech, vers Global Care, acquis en 2024, basé au Vietnam.
Huize Holding (NASDAQ: HUIZ) hat die Integration von DeepSeek in seine Huize App angekündigt und wird damit das erste Unternehmen im Versicherungssektor, das dieses KI-Modell in verbraucherorientierte Dienstleistungen einbindet. Die Integration ermöglicht Echtzeit-Versicherungsberatungen und personalisierte Empfehlungen und erreicht eine 300% höhere Effizienz bei einer 91%igen Genauigkeit in der Produktzuordnung.
Die Plattform bietet nun rund um die Uhr sofortige Antworten und ermöglicht es den Nutzern, maßgeschneiderte virtuelle Berater zu erstellen, die sich an ihre sich entwickelnden Bedürfnisse anpassen. Diese Implementierung ist Teil von Huizes 'AI+'-Strategie, die ihren 2023 eingeführten KI-Marketing-Assistenten und ein im folgenden Jahr eingeführtes großes Sprachmodell umfasst. Das Unternehmen plant auch, diese Technologie über seine internationale Tochtergesellschaft Poni Insurtech auf Global Care mit Sitz in Vietnam auszudehnen, die 2024 übernommen wurde.
- First-mover advantage in implementing DeepSeek AI in insurance sector
- 300% increase in recommendation efficiency
- 91% accuracy rate in product matching
- 24/7 service availability through AI implementation
- International expansion of AI technology to Vietnam market
- None.
Insights
The integration of DeepSeek's R1 model into Huize's consumer-facing platform represents a strategic technological leap that could significantly reshape the company's market position and operational efficiency. The reported 300% improvement in recommendation efficiency and 91% accuracy rate in product matching are particularly noteworthy as they directly impact two critical metrics in the insurance industry: customer acquisition costs and conversion rates.
The implementation of 24/7 AI-powered consultations addresses a fundamental pain point in the traditional insurance sales model, where service availability is typically confined to business hours. This could substantially improve customer engagement and reduce the sales cycle duration. The personalized virtual advisor feature, adapting to evolving customer needs, suggests a sophisticated machine learning implementation that could create strong customer lock-in effects and enhance lifetime value.
Huize's comprehensive AI strategy, encompassing the AI Marketing Assistant for consultants and agents, proprietary LLM for business development, and now DeepSeek integration, indicates a well-orchestrated digital transformation approach. The international expansion through Poni Insurtech into Vietnam demonstrates the scalability of their AI infrastructure and potential for market expansion with minimal marginal costs.
However, investors should consider several key factors: First, the integration's success will largely depend on regulatory compliance across different jurisdictions, particularly regarding AI use in financial services. Second, while the technology promises significant efficiency gains, the actual impact on profitability will depend on customer adoption rates and the cost structure of AI implementation. Third, the competitive advantage period may be as other insurtech players develop similar capabilities.
SHENZHEN, China, Feb. 21, 2025 (GLOBE NEWSWIRE) -- Huize Holding Limited, (“Huize”, the “Company” or “we”) (NASDAQ: HUIZ), a leading insurance technology platform connecting consumers, insurance carriers and distribution partners digitally through data-driven and AI-powered solutions in Asia, today announced the integration of DeepSeek into its Huize App, making it the first organization in the insurance sector to deeply embed the AI model into consumer-facing services. With this integration, the Huize App now delivers real-time, AI-powered insurance consultations and personalized, data-driven recommendations for its growing customer base.
The system’s natural language processing capabilities enable
“AI continues to redefine industries and transform the way consumers engage with insurance, and we are excited to stand at the forefront of this revolution,” said Mr. Cunjun Ma, Chairman and Chief Executive Officer of Huize. “The updated Huize App provides consumers with personalized insurance advice powered by DeepSeek’s robust R1 model’s full version, helping to bridge the gap between complex insurance products and the growing demand for accessible, seamless, and personalized services. We believe AI empowers consumers to make more informed decisions, which is why we are swiftly implementing these cutting-edge technologies into our services as we continue to set new standards for the insurance industry.”
The AI-driven system joins a suite of AI tools which have been developed by Huize under its bold “AI+” strategy. In 2023, the Company introduced its proprietary AI Marketing Assistant, which is now being actively used by its consultants and agents. The following year, it introduced a new AI-driven large language model to support business development. Beyond China, Huize’s international arm, Poni Insurtech, is working to introduce similar technology to Vietnam-based Global Care, which it acquired in 2024.
About Huize Holding Limited
Huize Holding Limited is a leading insurance technology platform connecting consumers, insurance carriers and distribution partners digitally through data-driven and AI-powered solutions in Asia. Targeting mass affluent consumers, Huize is dedicated to serving consumers for their life-long insurance needs. Its online-to-offline integrated insurance ecosystem covers the entire insurance life cycle and offers consumers a wide spectrum of insurance products, one-stop services, and a streamlined transaction experience across all scenarios. By leveraging AI, data analytics, and digital capabilities, Huize empowers the insurance service chain with proprietary technology-enabled solutions for insurance consultation, user engagement, marketing, risk management, and claims service.
For more information, please visit http://ir.huize.com or follow us on social media via LinkedIn (https://www.linkedin.com/company/huize-holding-limited), Twitter (https://twitter.com/huizeholding) and Webull (https://www.webull.com/quote/nasdaq-huiz).
About Poni Insurtech
Poni Insurtech is the international brand of Huize, Asia’s leading insurance technology platform connecting consumers, insurance carriers and distribution partners digitally through data-driven and AI-powered solutions. Headquartered in Singapore, Poni Insurtech is committed to building a pan-Asian digital insurance distribution platform. Featuring a presence in regional hubs including Singapore and Hong Kong, Poni Insurtech has made its debut in Vietnam in 2024, with plans to expand into other high-growth ASEAN markets such as Indonesia and Philippines. Through its consumer facing apps and cloud-based API solutions, Poni Insurtech provides consumers with simple, affordable, and customized insurance solutions, empowers insurers with quick and hassle-free digitalization solutions to efficiently reach mass affluent consumers, and creates new revenue opportunities for partnering e-commerce platforms, merchants, and independent collaborators and agents. Poni Insurtech aims to reshape the insurance landscape by driving greater efficiency, accessibility, and value across the entire ecosystem.
For investor and media inquiries, please contact:
Investor Relations
Kenny Lo
Investor Relations Manager
investor@huize.com
Media Relations
mediacenter@huize.com
Christensen
In China
Ms. Dee Wang
Phone: +86-10-5900-1548
Email: dee.wang@christensencomms.com
In U.S.
Ms. Linda Bergkamp
Phone: +1-480-614-3004
Email: linda.bergkamp@christensencomms.com
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