HireRight Reports Fourth Quarter 2021 Results
HireRight Holdings Corporation (NYSE: HRT) reported a significant 32.3% revenue growth in Q4 2021, reaching $198.5 million compared to $150.1 million in Q4 2020. The company also improved its operating income to $7.3 million from a loss of $0.2 million. For the full year 2021, revenues soared to $730.1 million, a 35.1% increase year-over-year. HireRight raised over $390 million from its IPO and provided a full-year 2022 guidance with expected revenues between $805 million and $820 million.
- Q4 2021 revenues increased by 32.3% to $198.5 million.
- Full year 2021 revenues were up 35.1% to $730.1 million.
- Improved operating income of $7.3 million in Q4 2021 from a loss in the prior year.
- Significantly raised $393.5 million in net proceeds from IPO.
- Projected 2022 revenues expected between $805 million and $820 million.
- Net loss of $21.3 million for the full year 2021, though improved from $92.1 million.
- Earnings per share remained negative at $(0.35) for 2021.
– Revenues Grew
– Raised More than
– Announces Full-year Guidance for 2022 –
Fourth Quarter 2021 Highlights Compared to Fourth Quarter 2020:
-
Revenues of
increased$198.5 million 32.3% from$150.1 million -
Operating income of
improved from operating loss of$7.3 million $0.2 million -
Net loss of
improved from net loss of$13.0 million $19.1 million -
Adjusted net income of
improved from adjusted net loss of$22.7 million $3.2 million -
Earnings (loss) per share ("EPS") of
improved compared to loss per share of$(0.18) $(0.33) -
Adjusted Diluted EPS of
, up from Adjusted Diluted EPS of$0.32 $(0.06)
Full Year 2021 Highlights Compared to Full Year 2020:
-
Revenues of
increased$730.1 million 35.1% from$540.2 million -
Operating income of
improved from operating loss of$56.7 million $12.1 million -
Net loss of
improved from net loss of$21.3 million $92.1 million -
Adjusted net income of
improved from adjusted net loss of$75.3 million $0.9 million -
Earnings (loss) per share ("EPS") of
compared to EPS of$(0.35) $(1.61) -
Adjusted Diluted EPS of
, up from Adjusted Diluted EPS of$1.24 $(0.02)
“We completed a transformational year on a high note with record results and growing demand for our services following our initial public offering,” said
Additionally, we are pleased to expand our leadership abroad with more than
Liquidity and Capital Resources
In connection with our initial public offering, the Company received net proceeds of
Unrestricted cash and cash equivalents as of
The Company generated
Full-Year Outlook
Based on current expectations,
|
Estimated Low |
|
|
||
|
(in thousands, except per share data) |
||||
Revenues |
$ |
805,000 |
|
$ |
820,000 |
Adjusted net income (1) |
$ |
105,000 |
|
$ |
115,000 |
Adjusted EBITDA |
$ |
180,000 |
|
$ |
190,000 |
Diluted adjusted EPS (1) |
$ |
1.32 |
|
$ |
1.45 |
|
|
|
|
(1) A reconciliation of the guidance for the Non-GAAP financial measures of Adjusted Net Income and Adjusted EPS in the table above cannot be provided without unreasonable effort because of the inherent difficulty of accurately forecasting the occurrence and financial impact of the various adjusting items necessary for such reconciliation that have not yet occurred, are out of our control, or cannot be reasonably predicted. For the same reasons, the Company is unable to assess the probable significance of the unavailable information, which could have a material impact on the Company's future Non-GAAP financial measures. |
Webcast and Conference Call
Management will discuss fourth quarter 2021 results on a webcast at
The webcast replay, along with the related presentation materials, can be accessed via
About
Non-GAAP Financial Measures
To supplement the financial results presented in accordance with generally accepted accounting principles in
We believe that our non-GAAP financial measures and key metrics provide information useful to investors in assessing our financial condition and results of operations. These measures should not be considered an alternative to net income or any other measure of financial performance or liquidity presented in accordance with GAAP. These measures have important limitations as analytical tools because they exclude some but not all items that affect the most directly comparable GAAP measures. Additionally, our non-GAAP financial measures may be defined differently than similar measures used by other companies in our industry, thereby diminishing their utility for comparison purposes.
The non-GAAP financial measures presented in this earnings release are Adjusted EBITDA, Adjusted Net Income (Loss), and Adjusted Diluted Earnings (Loss) Per Share. Reconciliations of these non-GAAP financial measures to the most directly comparable measures calculated and presented in accordance with GAAP are provided as schedules attached to this release.
Adjusted EBITDA
Adjusted EBITDA represents, as applicable for the period, net income (loss) before provision for income taxes, interest expense, depreciation and amortization expense, equity-based compensation, realized and unrealized gain (loss) on foreign exchange, merger integration expenses, legal settlement costs outside the normal course of business, and other items management believes are not representative of the Company’s core operations. Adjusted EBITDA is a supplemental financial measure that management and external users of our financial statements, such as industry analysts, investors, lenders and rating agencies, may use to assess our:
- Operating performance as compared to other publicly traded companies without regard to capital structure or historical cost basis;
- Ability to generate cash flow;
- Ability to incur and service debt and fund capital expenditures; and
- Viability of acquisitions and other capital expenditure projects and the returns on investment of various investment opportunities.
Adjusted Net Income (Loss) and Adjusted Diluted Earnings (Loss) Per Share
In addition to Adjusted EBITDA, management believes that Adjusted Net Income (Loss) is a strong indicator of our overall operating performance and is useful to our management and investors as a measure of comparative operating performance from period to period. We define Adjusted Net Income (Loss) as net income (loss) adjusted for amortization of acquired intangible assets, equity-based compensation, realized and unrealized gain (loss) on foreign exchange, merger integration expenses, legal settlement costs outside the normal course of business, and other items management believes are not representative of the Company’s core operations, to which we apply an adjusted effective tax rate. Beginning with the fourth quarter of the year ended
Safe Harbor Statement
This press release and management's comments on the fourth quarter results conference call mentioned above include forward-looking statements, including statements related to management's outlook for 2022. The forward-looking statements are based on current expectations, estimates, forecasts and projections about our business and the industry in which we operate and management's beliefs and assumptions. Forward-looking statements may be identified by the use of words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," "projects," "forecasts," and similar expressions. Forward-looking statements are not guarantees of future performance and involve known and unknown risks, uncertainties and assumptions that are difficult to predict. Actual outcomes and results may differ materially from what is expressed, forecasted or implied in the forward-looking statements. Factors that may affect the outcome of the forward-looking statements include, among other things, the impacts, direct and indirect, of the COVID‐19 pandemic on our business, our consultants and employees, and the overall economy; our ability to maintain our professional reputation and brand name; the fact that our net revenue may be affected by adverse economic conditions; the aggressive competition we face; our heavy reliance on information management systems; the significant risk of liability we face in the services we perform; the fact that data security, data privacy and data protection laws and other evolving regulations and cross-border data transfer restrictions may limit the use of our services and adversely affect our business; social, political, regulatory and legal risks in markets where we operate; the impact of foreign currency exchange rate fluctuations; unfavorable tax law changes and tax authority rulings; any impairment of our goodwill, other intangible assets and other long-lived assets; our ability to execute and integrate future acquisitions; our ability to access additional credit; and the increased cybersecurity requirements, vulnerabilities, threats and more sophisticated and targeted cyber-related attacks that could pose a risk to our systems, networks, solutions, services and data. For more information on the factors that could affect the outcome of forward-looking statements, refer to our Form 10-K filed with the
|
|||||||
Consolidated Balance Sheets (Unaudited) |
|||||||
|
|||||||
|
2021 |
|
2020 |
||||
|
(in thousands, except unit, share, and per share data) |
||||||
Assets |
|
|
|
||||
Current assets |
|
|
|
||||
Cash and cash equivalents |
$ |
111,032 |
|
|
$ |
19,077 |
|
Restricted cash |
|
5,182 |
|
|
|
4,982 |
|
Accounts receivable, net of allowance for doubtful accounts of |
|
142,473 |
|
|
|
107,800 |
|
Prepaid expenses and other current assets |
|
18,583 |
|
|
|
18,221 |
|
Total current assets |
|
277,270 |
|
|
|
150,080 |
|
Property and equipment, net |
|
11,127 |
|
|
|
17,486 |
|
Intangible assets, net |
|
389,483 |
|
|
|
448,816 |
|
|
|
819,538 |
|
|
|
820,032 |
|
Other non-current assets |
|
26,344 |
|
|
|
17,238 |
|
Total assets |
$ |
1,523,762 |
|
|
$ |
1,453,652 |
|
Liabilities and Stockholders’ Equity |
|
|
|
||||
Current liabilities |
|
|
|
||||
Accounts payable |
$ |
13,688 |
|
|
$ |
24,608 |
|
Accrued expenses and other current liabilities |
|
75,294 |
|
|
|
56,809 |
|
Accrued salaries and payroll |
|
29,280 |
|
|
|
23,125 |
|
Derivative instruments, short-term |
|
16,662 |
|
|
|
18,258 |
|
Debt, current portion |
|
8,350 |
|
|
|
8,350 |
|
Total current liabilities |
|
143,274 |
|
|
|
131,150 |
|
Debt, long-term portion |
|
688,683 |
|
|
|
1,013,397 |
|
Derivative instruments, long-term |
|
11,444 |
|
|
|
35,317 |
|
Tax receivable agreement liability |
|
210,639 |
|
|
|
— |
|
Deferred taxes |
|
14,765 |
|
|
|
13,567 |
|
Other non-current liabilities |
|
9,240 |
|
|
|
3,334 |
|
Total liabilities |
|
1,078,045 |
|
|
|
1,196,765 |
|
|
|
|
|
||||
Preferred stock, |
|
— |
|
|
|
— |
|
Class A Units - 57,168,291 issued and outstanding as of |
|
— |
|
|
|
590,711 |
|
Common stock, |
|
79 |
|
|
|
— |
|
Additional paid in capital |
|
793,382 |
|
|
|
15,360 |
|
Accumulated deficit |
|
(360,364 |
) |
|
|
(339,061 |
) |
Accumulated other comprehensive income (loss) |
|
12,620 |
|
|
|
(10,123 |
) |
Total stockholders’ equity |
|
445,717 |
|
|
|
256,887 |
|
Total liabilities and stockholders’ equity |
$ |
1,523,762 |
|
|
$ |
1,453,652 |
|
|
|||||||||||||||
Consolidated Statements of Operations (Unaudited) |
|||||||||||||||
|
Three Months Ended |
|
Year Ended |
||||||||||||
|
|
|
|
||||||||||||
|
2021 |
|
2020 |
|
2021 |
|
2020 |
||||||||
|
(in thousands, except share and per share data) |
||||||||||||||
Revenues |
$ |
198,534 |
|
|
$ |
150,103 |
|
|
$ |
730,056 |
|
|
$ |
540,224 |
|
|
|
|
|
|
|
|
|
||||||||
Expenses |
|
|
|
|
|
|
|
||||||||
Cost of services (exclusive of depreciation and amortization below) |
|
110,839 |
|
|
|
86,702 |
|
|
|
406,671 |
|
|
|
301,845 |
|
Selling, general and administrative |
|
58,037 |
|
|
|
44,996 |
|
|
|
188,298 |
|
|
|
173,579 |
|
Depreciation and amortization |
|
22,344 |
|
|
|
18,649 |
|
|
|
78,357 |
|
|
|
76,932 |
|
Total expenses |
|
191,220 |
|
|
|
150,347 |
|
|
|
673,326 |
|
|
|
552,356 |
|
Operating income (loss) |
|
7,314 |
|
|
|
(244 |
) |
|
|
56,730 |
|
|
|
(12,132 |
) |
|
|
|
|
|
|
|
|
||||||||
Other expenses |
|
|
|
|
|
|
|
||||||||
Interest expense |
|
20,141 |
|
|
|
18,188 |
|
|
|
74,815 |
|
|
|
75,118 |
|
Other expense, net |
|
407 |
|
|
|
261 |
|
|
|
532 |
|
|
|
889 |
|
Total other expenses |
|
20,548 |
|
|
|
18,449 |
|
|
|
75,347 |
|
|
|
76,007 |
|
Loss before income taxes |
|
(13,234 |
) |
|
|
(18,693 |
) |
|
|
(18,617 |
) |
|
|
(88,139 |
) |
Income tax expense |
|
(268 |
) |
|
|
448 |
|
|
|
2,686 |
|
|
|
3,938 |
|
Net loss |
$ |
(12,966 |
) |
|
$ |
(19,141 |
) |
|
$ |
(21,303 |
) |
|
$ |
(92,077 |
) |
|
|
|
|
|
|
|
|
||||||||
Net loss per share: |
|
|
|
|
|
|
|
||||||||
Basic |
$ |
(0.18 |
) |
|
$ |
(0.33 |
) |
|
$ |
(0.35 |
) |
|
$ |
(1.61 |
) |
Diluted |
$ |
(0.18 |
) |
|
$ |
(0.33 |
) |
|
$ |
(0.35 |
) |
|
$ |
(1.61 |
) |
Weighted average shares outstanding: |
|
|
|
|
|
|
|
||||||||
Basic |
|
71,661,888 |
|
|
|
57,168,291 |
|
|
|
60,821,472 |
|
|
|
57,168,291 |
|
Diluted |
|
71,661,888 |
|
|
|
57,168,291 |
|
|
|
60,821,472 |
|
|
|
57,168,291 |
|
|
|||||||
Consolidated Statements of Cash Flows (Unaudited) |
|||||||
|
Year Ended |
||||||
|
2021 |
|
2020 |
||||
|
(in thousands) |
||||||
Cash flows from operating activities |
|
|
|
||||
Net loss |
$ |
(21,303 |
) |
|
$ |
(92,077 |
) |
Adjustments to reconcile net loss to net cash provided by operating activities: |
|
|
|
||||
Depreciation and amortization |
|
78,357 |
|
|
|
76,932 |
|
Deferred income taxes |
|
1,485 |
|
|
|
2,903 |
|
Amortization of debt issuance costs |
|
4,080 |
|
|
|
4,036 |
|
Amortization of contract assets |
|
3,796 |
|
|
|
2,984 |
|
Stock-based compensation |
|
4,528 |
|
|
|
3,218 |
|
Loss on extinguishment of debt |
|
5,006 |
|
|
|
— |
|
Other non-cash charges, net |
|
(311 |
) |
|
|
1,731 |
|
Changes in operating assets and liabilities, net of effect of businesses acquired: |
|
|
|
||||
Accounts receivable |
|
(35,745 |
) |
|
|
(10,245 |
) |
Prepaid expenses and other current assets |
|
240 |
|
|
|
1,408 |
|
Other non-current assets |
|
(13,375 |
) |
|
|
(4,181 |
) |
Accounts payable |
|
(10,994 |
) |
|
|
7,767 |
|
Accrued expenses and other current liabilities |
|
18,487 |
|
|
|
12,020 |
|
Accrued salaries and payroll |
|
6,156 |
|
|
|
9,518 |
|
Other non-current liabilities |
|
7,067 |
|
|
|
412 |
|
Net cash provided by operating activities |
|
47,474 |
|
|
|
16,426 |
|
Cash flows from investing activities |
|
|
|
||||
Purchases of property and equipment |
|
(6,228 |
) |
|
|
(5,707 |
) |
Capitalized software development |
|
(7,809 |
) |
|
|
(6,403 |
) |
Cash paid for acquisitions, net of cash acquired |
|
— |
|
|
|
(96 |
) |
Net cash used in investing activities |
|
(14,037 |
) |
|
|
(12,206 |
) |
Cash flows from financing activities |
|
|
|
||||
Proceeds from issuance of common stock in initial public offering, net of underwriting discounts and commissions |
|
399,044 |
|
|
|
— |
|
Payment of initial public offering issuance costs |
|
(5,543 |
) |
|
|
— |
|
Repayments of debt |
|
(323,350 |
) |
|
|
(8,350 |
) |
Borrowings on line of credit |
|
30,000 |
|
|
|
50,000 |
|
Repayments on line of credit |
|
(40,000 |
) |
|
|
(40,000 |
) |
Payments of third-party costs related to debt extinguishment |
|
(164 |
) |
|
|
— |
|
Payment of capital lease obligations |
|
— |
|
|
|
(446 |
) |
Payment of contingent consideration |
|
— |
|
|
|
(1,000 |
) |
Payment of holdbacks |
|
— |
|
|
|
(1,188 |
) |
Net cash provided by (used in) financing activities |
|
59,987 |
|
|
|
(984 |
) |
Net increase in cash, cash equivalents and restricted cash |
|
93,424 |
|
|
|
3,236 |
|
Effect of exchange rates |
|
(1,269 |
) |
|
|
(357 |
) |
Cash, cash equivalents and restricted cash |
|
|
|
||||
Beginning of year |
$ |
24,059 |
|
|
$ |
21,180 |
|
End of year |
$ |
116,214 |
|
|
$ |
24,059 |
|
Cash paid for |
|
|
|
||||
Interest |
$ |
65,530 |
|
|
$ |
71,043 |
|
Income taxes |
$ |
1,019 |
|
|
$ |
1,131 |
|
Supplemental schedule of non-cash investing and financing activities |
|
|
|
||||
Recognition of liability under tax receivable agreement |
$ |
210,639 |
|
|
$ |
— |
|
Unpaid property and equipment and capitalized software purchases |
$ |
1,526 |
|
|
$ |
1,216 |
|
Reconciliation of GAAP Measures to Non-GAAP Measures (Unaudited)
The following table reconciles our non-GAAP financial measure of Adjusted EBITDA to our most directly comparable financial measures calculated and presented in accordance with GAAP.
|
Three Months Ended |
|
Year Ended |
||||||||||||
|
|
|
|
||||||||||||
|
2021 |
|
2020 |
|
2021 |
|
2020 |
||||||||
|
(in thousands) |
||||||||||||||
Net loss |
$ |
(12,966 |
) |
|
$ |
(19,141 |
) |
|
$ |
(21,303 |
) |
|
$ |
(92,077 |
) |
Income tax (benefit) expense |
|
(268 |
) |
|
|
448 |
|
|
|
2,686 |
|
|
|
3,938 |
|
Interest expense |
|
20,141 |
|
|
|
18,188 |
|
|
|
74,815 |
|
|
|
75,118 |
|
Depreciation and amortization |
|
22,344 |
|
|
|
18,649 |
|
|
|
78,357 |
|
|
|
76,932 |
|
EBITDA |
|
29,251 |
|
|
|
18,144 |
|
|
|
134,555 |
|
|
|
63,911 |
|
Equity-based compensation |
|
2,035 |
|
|
|
648 |
|
|
|
4,528 |
|
|
|
3,218 |
|
Realized and unrealized gain on foreign exchange |
|
299 |
|
|
|
261 |
|
|
|
424 |
|
|
|
889 |
|
Merger integration expenses (1) |
|
(623 |
) |
|
|
800 |
|
|
|
551 |
|
|
|
10,055 |
|
Technology investments (2) |
|
1,877 |
|
|
|
— |
|
|
|
3,567 |
|
|
|
— |
|
Other items (3) |
|
9,913 |
|
|
|
179 |
|
|
|
16,572 |
|
|
|
14,855 |
|
Adjusted EBITDA |
$ |
42,752 |
|
|
$ |
20,032 |
|
|
$ |
160,197 |
|
|
$ |
92,928 |
|
(1) |
Merger integration expenses consist primarily of information technology (“IT”) related costs including personnel expenses, professional and service fees associated with the integration of customers and operations of General Information Services (“GIS”) Group, which commenced in |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
(2) |
Technology investments represent discovery phase costs associated with various technology initiatives that are intended to achieve greater operational efficiencies. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
(3) |
Other items include (i) exit costs of |
The following table sets forth a reconciliation of net loss to Adjusted Net Income (Loss) for the periods presented:
|
Three Months Ended |
|
Year Ended |
||||||||||||
|
|
|
|
||||||||||||
|
2021 |
|
2020 |
|
2021 |
|
2020 |
||||||||
|
(in thousands) |
||||||||||||||
Net loss |
$ |
(12,966 |
) |
|
$ |
(19,141 |
) |
|
$ |
(21,303 |
) |
|
$ |
(92,077 |
) |
Income tax (benefit) expense |
|
(268 |
) |
|
|
448 |
|
|
|
2,686 |
|
|
|
3,938 |
|
Loss before income taxes |
|
(13,234 |
) |
|
|
(18,693 |
) |
|
|
(18,617 |
) |
|
|
(88,139 |
) |
Amortization of acquired intangible assets |
|
15,541 |
|
|
|
15,422 |
|
|
|
63,059 |
|
|
|
62,094 |
|
Loss on extinguishment of debt (1) |
|
5,170 |
|
|
|
— |
|
|
|
5,170 |
|
|
|
— |
|
Equity-based compensation |
|
2,035 |
|
|
|
648 |
|
|
|
4,528 |
|
|
|
3,218 |
|
Realized and unrealized gain on foreign exchange |
|
299 |
|
|
|
261 |
|
|
|
424 |
|
|
|
889 |
|
Merger integration expenses (2) |
|
(623 |
) |
|
|
800 |
|
|
|
551 |
|
|
|
10,055 |
|
Technology investments (3) |
|
1,877 |
|
|
|
— |
|
|
|
3,567 |
|
|
|
— |
|
Other items (4) |
|
10,370 |
|
|
|
179 |
|
|
|
17,029 |
|
|
|
14,855 |
|
Adjusted income before income taxes |
|
21,435 |
|
|
|
(1,383 |
) |
|
|
75,711 |
|
|
|
2,972 |
|
Adjusted income taxes (5) |
|
(1,218 |
) |
|
|
1,792 |
|
|
|
401 |
|
|
|
3,855 |
|
Adjusted Net Income (Loss) |
$ |
22,653 |
|
|
$ |
(3,175 |
) |
|
$ |
75,310 |
|
|
$ |
(883 |
) |
The following table sets forth the calculation of Adjusted Diluted Earnings Per Share for the periods presented.
|
Three Months Ended |
|
Year Ended |
||||||||||||
|
|
|
|
||||||||||||
|
2021 |
|
2020 |
|
2021 |
|
2020 |
||||||||
Diluted net loss per share |
$ |
(0.18 |
) |
|
$ |
(0.33 |
) |
|
$ |
(0.35 |
) |
|
$ |
(1.61 |
) |
Income tax (benefit) expense |
|
— |
|
|
|
0.01 |
|
|
|
0.04 |
|
|
|
0.07 |
|
Amortization of acquired intangible assets |
|
0.22 |
|
|
|
0.27 |
|
|
|
1.04 |
|
|
|
1.08 |
|
Loss on extinguishment of debt (1) |
|
0.07 |
|
|
|
— |
|
|
|
0.09 |
|
|
|
— |
|
Equity-based compensation |
|
0.03 |
|
|
|
0.01 |
|
|
|
0.07 |
|
|
|
0.06 |
|
Realized and unrealized gain on foreign exchange |
|
— |
|
|
|
— |
|
|
|
0.01 |
|
|
|
0.02 |
|
Merger integration expenses (2) |
|
(0.01 |
) |
|
|
0.01 |
|
|
|
0.01 |
|
|
|
0.17 |
|
Technology investments (3) |
|
0.03 |
|
|
|
— |
|
|
|
0.06 |
|
|
|
— |
|
Other items (4) |
|
0.14 |
|
|
|
— |
|
|
|
0.28 |
|
|
|
0.26 |
|
Adjusted income taxes (5) |
|
0.02 |
|
|
|
(0.03 |
) |
|
|
(0.01 |
) |
|
|
(0.07 |
) |
Adjusted Diluted Earnings Per Share |
$ |
0.32 |
|
|
$ |
(0.06 |
) |
|
$ |
1.24 |
|
|
$ |
(0.02 |
) |
|
|
|
|
|
|
|
|
||||||||
Weighted average number of shares outstanding - diluted |
|
71,661,888 |
|
|
|
57,168,291 |
|
|
|
60,821,472 |
|
|
|
57,168,291 |
|
Options and restricted stock units not included in weighted average number of diluted shares outstanding |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
— |
|
Weighted average diluted number of shares outstanding |
|
71,661,888 |
|
|
|
57,168,291 |
|
|
|
60,821,472 |
|
|
|
57,168,291 |
|
(1) |
Loss on extinguishment of debt is related to the write off of unamortized deferred financing fees and unamortized original issue discounts in conjunction with the repayment of the principal on our second lien term loan facility and partial repayment of our first lien term loan facility. | |
|
||
(2) |
Merger integration expenses consist primarily of IT related costs including personnel expenses, professional and service fees associated with the integration of customers and operations of GIS, which commenced in |
|
|
||
(3) |
Technology investments represent discovery phase costs associated with various technology initiatives that are intended to achieve greater operational efficiencies. | |
|
||
(4) |
Other items include (i) exit costs of |
|
|
||
(5) |
An adjusted effective income tax rate has been determined for each period presented by applying the statutory income tax rates and the provision for deferred income taxes to the pre-tax adjustments, which was used to compute Adjusted Net Income (Loss) for the periods presented. |
Key Metrics
The key metrics used to help us evaluate our business, identify trends, and formulate business plans and strategy are described below.
Net Revenue Retention
We measure net revenue retention on a year-to-date basis. Net revenue retention for the year ended
We generally have long standing relationships with our customers as evidenced by the nine-year average tenure of our enterprise customers. The revenue from these customers is highly reoccurring in nature. In addition, our ability to cross sell and expand our services with our existing customers is an important component of our growth strategy. We measure the success of our customer retention and expansion through net revenue retention particularly among our top 1,250 customers who represent approximately
New Business Revenue
|
Three Months Ended |
|
Year Ended |
||||||||
|
|
|
|
||||||||
|
2021 |
|
2020 |
|
2021 |
|
2020 |
||||
|
(in thousands) |
||||||||||
New business revenue |
$ |
12,591 |
|
$ |
17,702 |
|
$ |
42,774 |
|
$ |
40,777 |
In addition to expanding revenue with our existing customer base, adding new customers to our portfolio is an important driver of growth. New business revenue is a measure of our ability to establish new sources of business from customers outside of our existing base of business. New business represents revenue recognized under a new customer contract during the first year of the contract term. We have a sales and sales support staff in nine countries focused on expanding our reach and penetration into new markets and regions. Although new contracts are typically three years in duration, new business revenue is determined over the first year of the contract. Continuing to grow this important metric is critical to the success of our business. New business revenue increased in the three months ended
View source version on businesswire.com: https://www.businesswire.com/news/home/20220321005738/en/
Investors:
InvestorRelations@HireRight.com
+1 949-528-1000
Media:
Monica.Soladay@HireRight.com
Source:
FAQ
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