HealthEquity’s Expedited Claims Technology Wins Artificial Intelligence Excellence Awards
HealthEquity (NASDAQ: HQY), the largest HSA administrator in the US, has received recognition for its Expedited Claims AI system at the 2025 Artificial Intelligence Excellence Awards from the Business Intelligence Group. The company won awards in both health and automation categories for 'Innovative AI Products'.
The Expedited Claims technology streamlines healthcare claims processing through the EZ Receipts mobile app, reducing submission time to under one minute, with over 50% of claims processed within two minutes. Users save approximately 70% of typical claims processing time, and member satisfaction has increased by 18%, with 70% reporting satisfaction or high satisfaction.
HealthEquity has also launched other AI initiatives, including HSAnswers, an AI knowledgebase for HSA-related queries, and HealthEquity Assist™, a suite of AI-powered tools for benefit navigation and decision-making support.
HealthEquity (NASDAQ: HQY), il principale amministratore di HSA negli Stati Uniti, ha ricevuto un riconoscimento per il suo sistema AI per le Richieste Accelerate agli Artificial Intelligence Excellence Awards 2025 del Business Intelligence Group. L'azienda ha vinto premi nelle categorie salute e automazione per i 'Prodotti AI Innovativi'.
La tecnologia Expedited Claims semplifica l'elaborazione delle richieste sanitarie tramite l'app mobile EZ Receipts, riducendo il tempo di invio a meno di un minuto, con oltre il 50% delle richieste elaborate entro due minuti. Gli utenti risparmiano circa il 70% del tempo tipico di elaborazione delle richieste e la soddisfazione dei membri è aumentata del 18%, con il 70% che dichiara soddisfazione o alta soddisfazione.
HealthEquity ha inoltre lanciato altre iniziative AI, tra cui HSAnswers, una base di conoscenza AI per domande relative agli HSA, e HealthEquity Assist™, una suite di strumenti AI per la navigazione dei benefici e il supporto decisionale.
HealthEquity (NASDAQ: HQY), el mayor administrador de HSA en EE. UU., ha sido reconocido por su sistema de IA para Reclamaciones Aceleradas en los Premios de Excelencia en Inteligencia Artificial 2025 del Business Intelligence Group. La compañía ganó premios en las categorías de salud y automatización por 'Productos de IA Innovadores'.
La tecnología Expedited Claims agiliza el procesamiento de reclamaciones de salud a través de la aplicación móvil EZ Receipts, reduciendo el tiempo de envío a menos de un minuto, con más del 50% de las reclamaciones procesadas en dos minutos. Los usuarios ahorran aproximadamente un 70% del tiempo típico de procesamiento de reclamaciones, y la satisfacción de los miembros ha aumentado un 18%, con un 70% que reporta satisfacción o alta satisfacción.
HealthEquity también ha lanzado otras iniciativas de IA, incluyendo HSAnswers, una base de conocimientos de IA para consultas relacionadas con HSA, y HealthEquity Assist™, un conjunto de herramientas impulsadas por IA para la navegación de beneficios y apoyo en la toma de decisiones.
HealthEquity (NASDAQ: HQY)는 미국 최대의 HSA 관리자이며, 2025년 비즈니스 인텔리전스 그룹의 인공지능 우수상에서 신속 청구 AI 시스템으로 인정을 받았습니다. 이 회사는 건강 및 자동화 부문에서 '혁신적인 AI 제품'으로 상을 수상했습니다.
신속 청구 기술은 EZ Receipts 모바일 앱을 통해 의료 청구 처리를 간소화하여 제출 시간을 1분 이내로 단축하며, 50% 이상의 청구가 2분 이내에 처리됩니다. 사용자는 일반 청구 처리 시간의 약 70%를 절감하며, 회원 만족도는 18% 증가했고 70%가 만족 또는 매우 만족을 보고했습니다.
HealthEquity는 또한 HSA 관련 문의를 위한 AI 지식 기반인 HSAnswers와 혜택 탐색 및 의사결정 지원을 위한 AI 도구 모음인 HealthEquity Assist™를 포함한 다른 AI 이니셔티브도 출시했습니다.
HealthEquity (NASDAQ : HQY), le plus grand administrateur de HSA aux États-Unis, a été reconnu pour son système d'IA pour les réclamations accélérées lors des Artificial Intelligence Excellence Awards 2025 du Business Intelligence Group. L'entreprise a remporté des prix dans les catégories santé et automatisation pour ses « produits IA innovants ».
La technologie Expedited Claims simplifie le traitement des réclamations de santé via l'application mobile EZ Receipts, réduisant le temps de soumission à moins d'une minute, avec plus de 50 % des réclamations traitées en moins de deux minutes. Les utilisateurs économisent environ 70 % du temps habituel de traitement des réclamations, et la satisfaction des membres a augmenté de 18 %, avec 70 % déclarant être satisfaits ou très satisfaits.
HealthEquity a également lancé d'autres initiatives d'IA, notamment HSAnswers, une base de connaissances IA pour les questions liées aux HSA, et HealthEquity Assist™, une suite d'outils alimentés par IA pour la navigation des avantages et l'aide à la prise de décision.
HealthEquity (NASDAQ: HQY), der größte HSA-Verwalter in den USA, wurde für sein Expedited Claims AI-System bei den Artificial Intelligence Excellence Awards 2025 der Business Intelligence Group ausgezeichnet. Das Unternehmen erhielt Preise in den Kategorien Gesundheit und Automatisierung für 'Innovative KI-Produkte'.
Die Expedited Claims-Technologie optimiert die Bearbeitung von Gesundheitsansprüchen über die mobile EZ Receipts-App und reduziert die Einreichungszeit auf unter eine Minute, wobei über 50 % der Ansprüche innerhalb von zwei Minuten bearbeitet werden. Nutzer sparen etwa 70 % der üblichen Bearbeitungszeit, und die Mitgliederzufriedenheit ist um 18 % gestiegen, wobei 70 % Zufriedenheit oder hohe Zufriedenheit angaben.
HealthEquity hat außerdem weitere KI-Initiativen gestartet, darunter HSAnswers, eine KI-Wissensdatenbank für HSA-bezogene Anfragen, und HealthEquity Assist™, eine Suite KI-gestützter Tools zur Leistungsnavigation und Entscheidungsunterstützung.
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New claims technology recognized for both automation and health AI from the Business Intelligence Group
DRAPER, Utah, April 15, 2025 (GLOBE NEWSWIRE) -- HealthEquity, Inc. (NASDAQ: HQY) ("HealthEquity"), the nation’s largest Health Savings Account (HSA) administrator, has been recognized by the Business Intelligence Group for its Expedited Claims AI system at the 2025 Artificial Intelligence Excellence Awards.
The award honors outstanding organizations, products, and individuals who have harnessed the power of AI for good to solve real-world problems. HealthEquity won awards for “Innovative AI Products” in the categories of health and automation.
“Our team identified a pain point for members, and they determined a way to fix it,” said Bryan Rhodes, principal product manager at HealthEquity. “That’s how we are using AI, and any new technology — to make Americans’ experiences with the healthcare system simpler and faster, especially where the end result is to quickly put money back into people’s pockets after they file a reimbursement.”
Expedited Claims streamlines the healthcare claims process for those who have access to the tool while delivering faster, more accurate results. By automatically apportioning discounts and sales tax from uploaded receipts, the solution removes common reimbursement barriers that have long frustrated members who previously entered this information manually. Expedited Claims enables users to submit claims quickly through the EZ Receipts mobile app, often in under a minute, and more than half of all claims are processed in less than two minutes. In total, members save an average of
Since implementing Expedited Claims, member satisfaction has risen
This is just one of the AI-powered products recently developed by or currently in development at HealthEquity. Last year, HealthEquity launched HSAnswers, an AI knowledgebase that answers HSA-related questions. And last month, HealthEquity announced HealthEquity Assist™, a suite of tools to help members navigate benefit options, gain insights into benefit spending and receive recommendations that leverage AI for business and individual decision-making.
“We are honored to recognize these trailblazers who are pushing the boundaries of what AI can achieve,” said Russ Fordyce, CEO of the Business Intelligence Group. “These innovators are not only demonstrating technical excellence but also showing how AI can be harnessed to solve real-world challenges and improve lives.”
For more information, visit healthequity.com.
About HealthEquity
HealthEquity and its subsidiaries administer HSAs and various other consumer-directed benefits for over 17 million accounts, working in close partnership with employers, benefits advisors, and health and retirement plan providers who share our unwavering commitment to our mission of saving and improving lives by empowering healthcare consumers. Through cutting-edge solutions, innovation, and a relentless focus on improving health outcomes, we empower individuals to take control of their healthcare journey while ultimately enhancing their overall well-being. Learn more about our “Purple service” and approach at www.healthequity.com.
Media Contact:
Amy Cerny
801-508-3237
acerny@healthequity.com
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