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HONEYWELL STUDY REVEALS MORE THAN 80% OF COMMERCIAL BUILDING MANAGERS PLAN TO INCREASE THE USE OF AI TO OPTIMIZE OPERATIONS

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Honeywell (HON) released its AI in Buildings study revealing that 84% of commercial building decision makers plan to increase AI usage in the next year. The study, surveying U.S. building managers overseeing facilities with 250+ occupants, found widespread AI adoption for operational optimization.

Key findings show that 60% of respondents already use AI for streamlined maintenance, while 49% employ predictive maintenance. Security applications are prominent, with 63% using AI for unusual behavior monitoring, 52% for occupant safety tracking, and 45% for biometric access control.

Building efficiency is another focus area, with 55% utilizing AI for energy management, 41% for water usage monitoring, and 40% for temperature control. However, 92% of respondents report challenges in hiring skilled tech workers, indicating significant opportunities for AI to support workforce development and upskilling.

Honeywell (HON) ha pubblicato il suo studio sull'AI negli edifici, rivelando che l'84% dei decisori di edifici commerciali prevede di aumentare l'uso dell'AI nel prossimo anno. Lo studio, che ha intervistato i gestori di edifici statunitensi che supervisionano strutture con oltre 250 occupanti, ha trovato una diffusione dell'adozione dell'AI per l'ottimizzazione operativa.

I risultati chiave mostrano che il 60% dei rispondenti utilizza già l'AI per una manutenzione semplificata, mentre il 49% impiega la manutenzione predittiva. Le applicazioni di sicurezza sono prominenti, con il 63% che utilizza l'AI per il monitoraggio di comportamenti insoliti, il 52% per il monitoraggio della sicurezza degli occupanti e il 45% per il controllo degli accessi biometrici.

L'efficienza degli edifici è un altro area di focus, con il 55% che utilizza l'AI per la gestione dell'energia, il 41% per il monitoraggio dell'uso dell'acqua e il 40% per il controllo della temperatura. Tuttavia, il 92% dei rispondenti riporta difficoltà nel reclutare lavoratori tecnologici qualificati, indicando significative opportunità per l'AI di supportare lo sviluppo della forza lavoro e il miglioramento delle competenze.

Honeywell (HON) publicó su estudio sobre la IA en edificios, revelando que el 84% de los tomadores de decisiones en edificios comerciales planea aumentar el uso de la IA en el próximo año. El estudio, que encuestó a gerentes de edificios en EE. UU. que supervisan instalaciones con más de 250 ocupantes, encontró una amplia adopción de la IA para la optimización operativa.

Los hallazgos clave muestran que el 60% de los encuestados ya utiliza la IA para un mantenimiento simplificado, mientras que el 49% emplea mantenimiento predictivo. Las aplicaciones de seguridad son prominentes, con el 63% utilizando la IA para el monitoreo de comportamientos inusuales, el 52% para el seguimiento de la seguridad de los ocupantes y el 45% para el control de acceso biométrico.

La eficiencia de los edificios es otra área de enfoque, con el 55% utilizando la IA para la gestión de energía, el 41% para el monitoreo del uso de agua y el 40% para el control de temperatura. Sin embargo, el 92% de los encuestados informa desafíos en la contratación de trabajadores tecnológicos calificados, lo que indica oportunidades significativas para que la IA apoye el desarrollo de la fuerza laboral y la mejora de habilidades.

하니웰 (HON)은 건물에서의 AI에 대한 연구를 발표하며 84%의 상업용 건물 의사 결정자들이 내년에 AI 사용을 증가시킬 계획이라고 밝혔습니다. 이 연구는 250명 이상의 거주자를 관리하는 미국의 건물 관리자들을 대상으로 하였으며, 운영 최적화를 위한 AI 채택이 광범위하다는 것을 발견했습니다.

주요 발견에 따르면 60%의 응답자가 이미 간소화된 유지보수를 위해 AI를 사용하고 있으며, 49%는 예측 유지보수를 사용하고 있습니다. 보안 애플리케이션이 두드러지며, 63%가 비정상 행동 모니터링을 위해 AI를 사용하고, 52%는 거주자 안전 추적을 위해, 45%는 생체 인식 출입 통제를 위해 AI를 사용합니다.

건물 효율성은 또 다른 초점 영역으로, 55%가 에너지 관리를 위해 AI를 사용하고, 41%가 물 사용 모니터링을 위해, 40%가 온도 조절을 위해 AI를 사용하고 있습니다. 그러나 92%의 응답자는 숙련된 기술 인력을 채용하는 데 어려움을 겪고 있다고 보고하며, 이는 AI가 인력 개발 및 기술 향상을 지원할 수 있는 중요한 기회를 나타냅니다.

Honeywell (HON) a publié son étude sur l'IA dans les bâtiments, révélant que 84% des décideurs d'immeubles commerciaux prévoient d'augmenter l'utilisation de l'IA dans l'année à venir. L'étude, qui a interrogé des gestionnaires de bâtiments américains supervisant des installations avec plus de 250 occupants, a trouvé une adoption généralisée de l'IA pour l'optimisation opérationnelle.

Les résultats clés montrent que 60% des répondants utilisent déjà l'IA pour une maintenance simplifiée, tandis que 49% emploient la maintenance prédictive. Les applications de sécurité sont importantes, avec 63% utilisant l'IA pour la surveillance des comportements inhabituels, 52% pour le suivi de la sécurité des occupants et 45% pour le contrôle d'accès biométrique.

L'efficacité des bâtiments est un autre domaine d'intérêt, avec 55% utilisant l'IA pour la gestion de l'énergie, 41% pour le suivi de l'utilisation de l'eau et 40% pour le contrôle de la température. Cependant, 92% des répondants signalent des difficultés à recruter des travailleurs technologiques qualifiés, ce qui indique des opportunités significatives pour que l'IA soutienne le développement de la main-d'œuvre et le perfectionnement des compétences.

Honeywell (HON) hat seine Studie zur KI in Gebäuden veröffentlicht, die zeigt, dass 84% der Entscheidungsträger in gewerblichen Gebäuden plant, den Einsatz von KI im nächsten Jahr zu erhöhen. Die Studie befragte US-Gebäudemanager, die Einrichtungen mit über 250 Nutzern betreuen, und fand eine weit verbreitete Annahme von KI zur operativen Optimierung.

Wichtige Ergebnisse zeigen, dass 60% der Befragten bereits KI für eine vereinfachte Wartung nutzen, während 49% prädiktive Wartung einsetzen. Sicherheitsanwendungen sind hervorzuheben, wobei 63% KI zur Überwachung von ungewöhnlichem Verhalten verwenden, 52% zur Verfolgung der Sicherheit der Nutzer und 45% zur biometrischen Zugangskontrolle.

Die Effizienz von Gebäuden ist ein weiterer Schwerpunkt, wobei 55% KI für das Energiemanagement nutzen, 41% zur Überwachung des Wasserverbrauchs und 40% zur Temperaturregelung. Allerdings berichten 92% der Befragten von Schwierigkeiten bei der Einstellung qualifizierter Techniker, was auf signifikante Chancen für KI hinweist, die Entwicklung der Arbeitskräfte und die Weiterbildung zu unterstützen.

Positive
  • High adoption rate with 84% planning to increase AI usage
  • 60% already implementing AI for maintenance optimization
  • Strong security integration with 63% using behavioral monitoring
  • Widespread energy management adoption at 55%
Negative
  • 92% report difficulties hiring skilled tech workers
  • Less than half (41%) utilizing water usage monitoring capabilities
  • Only 49% currently using predictive maintenance features

Building managers are reporting the use of AI to help them enhance operational efficiencies with streamlined maintenance, upgraded security and optimized energy usage

CHARLOTTE, N.C., Feb. 27, 2025 /PRNewswire/ -- Honeywell (Nasdaq: HON) today released the findings of its AI in Buildings study, which revealed that 84% of commercial building decision makers plan to increase their use of AI in the next year to help them improve security, streamline energy management and integrate predictive maintenance.

In this study of U.S. building managers and decision makers with more than 250 building occupants, Honeywell found that across property types, respondents are increasingly using AI to help improve process efficiency, productivity and operations. However, since most respondents (92%) reported challenges in hiring skilled, tech-savvy individuals, a greater opportunity remains ahead for building operations to tap into AI's capabilities to enhance employee training, augment their current workforce and ultimately help upskill labor to support the sector's rapidly changing needs.

"AI in buildings is a game-changer that not only helps decision makers potentially maximize operations and efficiencies, but it can also help improve security for guests, minimize energy usage for tenants and reduce costly downtime by flagging issues before they happen," said Billal Hammoud, president and CEO of Honeywell's building automation segment. "With basic AI functions already integrated into many commercial buildings, leaders should pivot their focus to the upskilling opportunities it presents for employees who can tap into AI to help buildings reduce carbon emissions while being more secure and operationally efficient."

For commercial buildings, Honeywell's research found that AI has moved beyond experimental and is now becoming mainstream, as evidenced by its increased usage for day-to-day building management. Key findings include:

  • Nearly 60% of respondents have already adopted AI to streamline maintenance and repair processes.
    • One of the most common use cases is predictive maintenance, which helps identify issues before they become larger concerns and is currently used by 49% of respondents.
  • Security and safety are also top-of-mind for more than half of all respondents.
    • Frequent use cases cited by respondents were monitoring for unusual behavior (63%), location tracking systems for occupant safety (52%) and biometrics-based access control systems (45%).
  • Decision makers are turning to AI for everything from temperature control to water usage.
    • More than half (55%) of respondents currently use AI for overall building energy management, 41% use it for water usage monitoring, and 40% implement it for temperature comfort.

To learn more about the research results and how Honeywell's solutions are helping buildings deliver stronger operational efficiency and fire and life safety, visit buildings.honeywell.com.

Methodology
Honeywell commissioned Wakefield Research to conduct the Honeywell Building Managers Research Survey, which polled 250 U.S. building managers and senior decision makers across building types including offices, hospitals, airports, schools, universities, hotels and data centers. To participate in the research, respondents had to use AI-enabled property management systems in buildings with 250+ occupants.

About Honeywell
Honeywell is an integrated operating company serving a broad range of industries and geographies around the world. Our business is aligned with three powerful megatrends – automation, the future of aviation and energy transition – underpinned by our Honeywell Accelerator operating system and Honeywell Forge IoT platform. As a trusted partner, we help organizations solve the world's toughest, most complex challenges, providing actionable solutions and innovations through our Aerospace Technologies, Industrial Automation, Building Automation and Energy and Sustainability Solutions business segments that help make the world smarter and safer as well as more secure and sustainable. For more news and information on Honeywell, please visit www.honeywell.com/newsroom.

Contact: 
Honeywell
Dawn Wotapka
(631) 943-3782
dawn.wotapka@honeywell.com

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/honeywell-study-reveals-more-than-80-of-commercial-building-managers-plan-to-increase-the-use-of-ai-to-optimize-operations-302386514.html

SOURCE Honeywell

FAQ

What percentage of building managers plan to increase AI usage according to Honeywell's 2025 study?

84% of commercial building decision makers plan to increase their use of AI in the next year for security, energy management, and predictive maintenance.

How many HON study respondents currently use AI for building maintenance?

Nearly 60% of respondents have already adopted AI to streamline maintenance and repair processes.

What are the main security applications of AI in buildings according to HON's research?

63% use AI for unusual behavior monitoring, 52% for occupant safety tracking, and 45% for biometrics-based access control systems.

What percentage of buildings in HON's study use AI for energy management?

55% of respondents currently use AI for overall building energy management.

What workforce challenge did Honeywell's 2025 AI study identify?

92% of respondents reported challenges in hiring skilled, tech-savvy individuals for building operations.
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