Helios Technologies’ Operating Company Drives Innovation in Commercial Kitchen Technology Through Partnership with Alto-Shaam
Helios Technologies (NYSE: HLIO), a leader in motion control and electronic controls technology, has partnered with Alto-Shaam to enhance its ChefLinc™ remote oven management system. This collaboration involves i3 Product Development and its Cygnus Reach software platform, focusing on scalability, security, and data-driven capabilities.
Originally aimed at system maintenance, i3 Product Development identified opportunities to rebuild ChefLinc™, ensuring a more robust solution for Alto-Shaam's growing customer base. The integration of Cygnus Reach has enhanced Alto-Shaam's service capabilities, optimizing performance and creating smarter kitchens.
Kevin Bernier, Director of Product Management for IoT at Alto-Shaam, stated, "We rebuilt the entire platform with i3’s help; we’re reaping the rewards of that now." Sean Bagan, CEO of Helios Technologies, emphasized their commitment to delivering innovative solutions that transform industries.
Alto-Shaam's VP of Quality and Service, Mike Jones, highlighted the real-time insights provided by ChefLinc™, which have significantly improved operational efficiency and reduced costs. The partnership underscores Helios Technologies' dedication to enhancing performance, reliability, and customer satisfaction.
Helios Technologies (NYSE: HLIO), un leader nella tecnologia di controllo del movimento e dei controlli elettronici, ha stretto una partnership con Alto-Shaam per migliorare il suo sistema di gestione remota dei forni ChefLinc™. Questa collaborazione coinvolge i3 Product Development e la sua piattaforma software Cygnus Reach, concentrandosi su scalabilità, sicurezza e capacità basate sui dati.
Originariamente mirata alla manutenzione del sistema, i3 Product Development ha identificato opportunità per ricostruire ChefLinc™, garantendo una soluzione più robusta per la crescente clientela di Alto-Shaam. L'integrazione di Cygnus Reach ha potenziato le capacità di servizio di Alto-Shaam, ottimizzando le prestazioni e creando cucine più intelligenti.
Kevin Bernier, Direttore della gestione dei prodotti IoT di Alto-Shaam, ha dichiarato: "Abbiamo ricostruito l'intera piattaforma con l'aiuto di i3; stiamo raccogliendo i frutti di questo ora." Sean Bagan, CEO di Helios Technologies, ha sottolineato il loro impegno a fornire soluzioni innovative che trasformano le industrie.
Mike Jones, VP di Qualità e Servizio di Alto-Shaam, ha evidenziato le intuizioni in tempo reale fornite da ChefLinc™, che hanno migliorato significativamente l'efficienza operativa e ridotto i costi. La partnership sottolinea l'impegno di Helios Technologies nel migliorare prestazioni, affidabilità e soddisfazione del cliente.
Helios Technologies (NYSE: HLIO), un líder en tecnología de control de movimiento y controles electrónicos, se ha asociado con Alto-Shaam para mejorar su sistema de gestión remota de hornos ChefLinc™. Esta colaboración involucra a i3 Product Development y su plataforma de software Cygnus Reach, con un enfoque en escalabilidad, seguridad y capacidades basadas en datos.
Originalmente destinado al mantenimiento del sistema, i3 Product Development identificó oportunidades para reconstruir ChefLinc™, asegurando una solución más robusta para la creciente base de clientes de Alto-Shaam. La integración de Cygnus Reach ha mejorado las capacidades de servicio de Alto-Shaam, optimizando el rendimiento y creando cocinas más inteligentes.
Kevin Bernier, Director de Gestión de Productos IoT en Alto-Shaam, declaró: "Reconstruimos toda la plataforma con la ayuda de i3; ahora estamos cosechando los beneficios de eso." Sean Bagan, CEO de Helios Technologies, enfatizó su compromiso de ofrecer soluciones innovadoras que transformen las industrias.
Mike Jones, VP de Calidad y Servicio de Alto-Shaam, destacó las percepciones en tiempo real proporcionadas por ChefLinc™, que han mejorado significativamente la eficiencia operativa y reducido costos. La asociación subraya el compromiso de Helios Technologies de mejorar el rendimiento, la confiabilidad y la satisfacción del cliente.
Helios Technologies (NYSE: HLIO), 모션 제어 및 전자 제어 기술의 선두주자는 Alto-Shaam과 협력하여 ChefLinc™ 원격 오븐 관리 시스템을 개선했습니다. 이 협업은 i3 Product Development와 그 Cygnus Reach 소프트웨어 플랫폼을 포함하여 확장성, 보안 및 데이터 기반 기능에 중점을 두고 있습니다.
원래 시스템 유지 관리를 목표로 했던 i3 Product Development는 ChefLinc™을 재구성할 기회를 발견하여 Alto-Shaam의 성장하는 고객 기반을 위해 더 강력한 솔루션을 보장했습니다. Cygnus Reach의 통합은 Alto-Shaam의 서비스 능력을 강화하여 성능을 최적화하고 더 스마트한 주방을 만들어 냈습니다.
Alto-Shaam의 IoT 제품 관리 이사인 Kevin Bernier는 "i3의 도움으로 전체 플랫폼을 재구성했습니다. 지금 우리는 그 보상을 받고 있습니다."라고 말했습니다. Helios Technologies의 CEO인 Sean Bagan은 산업을 혁신하는 솔루션을 제공하겠다는 그들의 의지를 강조했습니다.
Alto-Shaam의 품질 및 서비스 부사장인 Mike Jones는 ChefLinc™이 제공하는 실시간 통찰력이 운영 효율성을 크게 개선하고 비용을 절감했다고 강조했습니다. 이 파트너십은 Helios Technologies가 성능, 신뢰성 및 고객 만족도를 향상시키려는 헌신을 강조합니다.
Helios Technologies (NYSE: HLIO), un leader dans la technologie de contrôle de mouvement et de contrôles électroniques, s'est associé à Alto-Shaam pour améliorer son système de gestion à distance des fours ChefLinc™. Cette collaboration implique i3 Product Development et sa plateforme logicielle Cygnus Reach, axée sur l'évolutivité, la sécurité et les capacités basées sur les données.
Initialement destiné à la maintenance du système, i3 Product Development a identifié des opportunités pour reconstruire ChefLinc™, garantissant une solution plus robuste pour la clientèle croissante d'Alto-Shaam. L'intégration de Cygnus Reach a renforcé les capacités de service d'Alto-Shaam, optimisant les performances et créant des cuisines plus intelligentes.
Kevin Bernier, Directeur de la gestion des produits IoT chez Alto-Shaam, a déclaré : "Nous avons reconstruit l'ensemble de la plateforme avec l'aide d'i3 ; nous en récoltons maintenant les bénéfices." Sean Bagan, PDG de Helios Technologies, a souligné leur engagement à fournir des solutions innovantes qui transforment les industries.
Mike Jones, VP de la qualité et du service chez Alto-Shaam, a mis en avant les informations en temps réel fournies par ChefLinc™, qui ont considérablement amélioré l'efficacité opérationnelle et réduit les coûts. Le partenariat souligne l'engagement de Helios Technologies à améliorer les performances, la fiabilité et la satisfaction des clients.
Helios Technologies (NYSE: HLIO), ein führendes Unternehmen in der Technologie für Bewegungssteuerung und elektronische Steuerungen, hat sich mit Alto-Shaam zusammengetan, um sein ChefLinc™-System zur Fernverwaltung von Öfen zu verbessern. Diese Zusammenarbeit umfasst i3 Product Development und deren Cygnus Reach-Softwareplattform, mit einem Fokus auf Skalierbarkeit, Sicherheit und datengestützte Funktionen.
Ursprünglich auf die Systemwartung ausgerichtet, erkannte i3 Product Development die Möglichkeit, ChefLinc™ neu zu gestalten und eine robustere Lösung für die wachsende Kundenbasis von Alto-Shaam zu gewährleisten. Die Integration von Cygnus Reach hat die Servicefähigkeiten von Alto-Shaam verbessert, die Leistung optimiert und intelligentere Küchen geschaffen.
Kevin Bernier, Direktor des Produktmanagements für IoT bei Alto-Shaam, erklärte: "Wir haben die gesamte Plattform mit Hilfe von i3 neu aufgebaut; jetzt ernten wir die Früchte davon." Sean Bagan, CEO von Helios Technologies, betonte ihr Engagement für die Bereitstellung innovativer Lösungen, die Branchen transformieren.
Mike Jones, VP für Qualität und Service bei Alto-Shaam, hob die Echtzeiteinblicke hervor, die durch ChefLinc™ bereitgestellt werden und die Betriebseffizienz erheblich verbessert und die Kosten gesenkt haben. Die Partnerschaft unterstreicht das Engagement von Helios Technologies zur Verbesserung der Leistung, Zuverlässigkeit und Kundenzufriedenheit.
- Enhanced scalability and security of Alto-Shaam's ChefLinc™ system.
- Improved operational efficiency and reduced costs for Alto-Shaam.
- Real-time insights and remote diagnostics capabilities.
- Strengthened partnership with Alto-Shaam, showcasing Helios Technologies' commitment to innovation.
- None.
Insights
This strategic partnership showcases Helios Technologies' evolution from a traditional industrial technology provider into a sophisticated IoT solutions company. The successful implementation of the Cygnus Reach platform with Alto-Shaam's ChefLinc system demonstrates three critical value drivers:
1. Rapid ROI Generation: The immediate positive return on investment through reduced service visits ("truck rolls") and warranty expenses indicates a compelling value proposition that could accelerate adoption among other potential enterprise customers. This quick payback period is particularly noteworthy in the commercial kitchen industry, where margins are typically tight and operational efficiency is paramount.
2. Scalable Infrastructure: The rebuilt ChefLinc platform's enhanced scalability positions Alto-Shaam to expand its customer base without the typical growing pains associated with IoT implementations. This architectural improvement suggests potential for recurring revenue growth through subscription-based services and creates a competitive moat through increased customer dependency on the platform.
3. Operational Intelligence: The real-time monitoring and predictive maintenance capabilities represent a shift from reactive to proactive service models. This transformation can significantly reduce downtime for end-users while creating new revenue streams through premium service offerings and data-driven insights.
The partnership's success could serve as a blueprint for Helios to expand into other industrial verticals where remote monitoring and predictive maintenance offer similar value propositions. The commercial kitchen industry alone represents a substantial market opportunity, with the global commercial cooking equipment market expected to see significant growth in smart, connected devices.
Originally focused on system maintenance and support, i3 Product Development identified opportunities to rebuild the ChefLinc™ infrastructure, ensuring a more robust and scalable solution for Alto-Shaam. This collaboration has aided Alto-Shaam in creating a more secure and efficient platform that will scale with its fast-growing customer base. “We rebuilt the entire platform with i3’s help; we’re reaping the rewards of that now. Then we integrated Cygnus Reach, and we’re getting those benefits too,” said Kevin Bernier, Director of Product Management for IoT at Alto-Shaam.
“At Helios Technologies, we are committed to delivering innovative, connected solutions that transform industries,” said Sean Bagan, President, Chief Executive Officer and Chief Financial Officer of Helios Technologies. “Through our operating company, i3 Product Development with its Cygnus Reach platform, we are helping Alto-Shaam enhance its service capabilities, optimize performance, and create smarter, more efficient kitchens. This partnership is a testament to our vision that our trusted global brands deliver technology solutions that ensure safety, reliability, connectivity and control.”
With the integration of Cygnus Reach remote support technology, Alto-Shaam has transformed its approach to equipment support. Alto-Shaam is also empowering its service teams as ChefLinc™ not only provides real-time insights into oven performance but can also diagnose issues remotely and address potential concerns before sending out a field technician.
“The ability to see into the equipment in real-time has been a tremendous asset to our service and support teams,” said Mike Jones, VP of Quality and Service at Alto-Shaam. “With a single system and unified interface, technicians can monitor oven performance and provide faster, more effective support to customers. This capability has significantly improved operational efficiency. We monitored the ROI of the investment, and it only took a couple of weeks of calculating the avoidance of truck rolls and warranty expense to realize we don’t need to keep calculating this, it is a slam dunk for us.”
This collaboration underscores Helios Technologies’ commitment to delivering connected solutions that enhance performance, reliability, and customer satisfaction across industries including commercial foodservice. By leveraging the expertise at i3, Helios continues to drive technological advancements for its customers that enable smarter, data-driven business decisions.
About Alto-Shaam
Founded in 1955, Alto-Shaam continues to pioneer the commercial foodservice industry since its invention of the original Cook & Hold oven. As a leading manufacturer, we continue to drive innovation, as the first American manufacturer of the combination oven and inventor of the multi-cook oven category. Our equipment systems are designed to reduce waste, enhance efficiency, and elevate food quality for foodservice professionals worldwide. As a private, multi-generational company, our global team relentlessly pursues what’s next in product innovation with an appetite for quality and excellence. Our commitment drives continuous improvement in both our products and services. For more information about our products and services, please visit www.alto-shaam.com.
About i3 Product Development
By sticking to its founding principles of Innovation, Inspiration, and Integrity, i3 has served more than 450 clients and completed over 4,000 projects in its 29-year history. i3 is inspired to create products that holistically combine emotion, user-centered design, engineered precision, quality craftsmanship, smart technology, and design for manufacturability. i3 takes pride in the details and the creative solutions to deliver products that are genuinely easy for users to enjoy. For more information please visit: www.i3pd.com and follow us on LinkedIn.
About Helios Technologies
Helios Technologies is a global leader in highly engineered motion control and electronic controls technology for diverse end markets, including construction, material handling, agriculture, energy, recreational vehicles, marine and health and wellness. Helios sells its products to customers in over 90 countries around the world. Its strategy for growth is to be the leading provider in niche markets, with premier products and solutions through innovative product development and acquisitions. The Company has paid a cash dividend to its shareholders every quarter since becoming a public company in 1997. For more information please visit: www.heliostechnologies.com and follow us on LinkedIn.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250220720813/en/
Investor and Media contacts:
Tania Almond
Vice President, Investor Relations and Corporate Communication
(941) 362-1333
tania.almond@HLIO.com
Deborah Pawlowski
Alliance Advisors LLC
(716) 843-3908
dpawlowski@allianceadvisors.com
Source: Helios Technologies, Inc.
FAQ
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