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The Home Depot Launches Online Rental Reservations; Opens New Rental Locations

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The Home Depot has introduced "Rent Online, Pick-up In Store" technology across its 1,300 rental locations in North America, enhancing customer convenience for Pro and DIY customers. This online system allows equipment reservations up to 30 days in advance and facilitates quick access to tools and vehicles, improving the rental experience. Additionally, The Home Depot has opened eight new Rental Centers, further solidifying its leadership in the U.S. equipment rental market. In fiscal 2020, the company reported sales of $132.1 billion and earnings of $12.9 billion.

Positive
  • Launch of "Rent Online, Pick-up In Store" technology enhances customer convenience.
  • Ability to reserve equipment online up to 30 days in advance.
  • Opening of eight new Rental Centers expands market presence.
Negative
  • None.

ATLANTA, June 23, 2021 /PRNewswire/ -- The Home Depot is enhancing the customer experience at its 1,300 rental locations with the launch of new "Rent Online, Pick-up In Store" technology. 

This new online technology saves Pro and DIY customers time and trips to the store.

From demolition tools like breakers and concrete saws to landscaping tools like tillers and sod cutters to trailers and moving vehicles, customers can now reserve and rent equipment online up to 30 days in advance.

"This new online technology saves Pro and DIY customers time and trips to the store because they can conveniently check equipment availability and reserve what they need in advance to get in and out of our rental centers more quickly than ever," said Richard Porter, vice president of The Home Depot Rental. "For urgent needs at the job site or in the midst of that weekend project, customers can also check availability at multiple locations and make reservations on their phone or other mobile device."

After piloting online reservations in the Atlanta, Charlotte and Houston markets, The Home Depot has made the system available to rental customers across North America.

The Home Depot also has opened eight new Rental Centers since January, further expanding its leadership as the largest equipment rental network in the U.S. The new locations include:

Customers can learn more about The Home Depot Rental services here. For more information on The Home Depot please visit the website.

ABOUT THE HOME DEPOT
The Home Depot is the world's largest home improvement specialty retailer. The Company operates a total of 2,298 retail stores in all 50 states, the District of Columbia, Puerto Rico, U.S. Virgin Islands, Guam, 10 Canadian provinces and Mexico. In fiscal 2020, The Home Depot had sales of $132.1 billion and earnings of $12.9 billion. The company employs approximately 500,000 associates. The Home Depot's stock is traded on the New York Stock Exchange (NYSE: HD) and is included in the Dow Jones industrial average and Standard & Poor's 500 index.

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SOURCE The Home Depot

FAQ

What is The Home Depot's new rental technology launched on June 23, 2021?

The Home Depot introduced "Rent Online, Pick-up In Store" technology to enhance customer rental experiences.

How many rental locations does The Home Depot operate after the recent updates?

The Home Depot operates 1,300 rental locations across North America.

What types of equipment can customers rent through The Home Depot's online system?

Customers can rent various equipment, including demolition tools, landscaping tools, trailers, and moving vehicles.

When was the new rental system made available to customers?

The new rental system was made available to customers following successful pilots in Atlanta, Charlotte, and Houston.

What were The Home Depot's sales and earnings figures for fiscal 2020?

In fiscal 2020, The Home Depot reported sales of $132.1 billion and earnings of $12.9 billion.

Home Depot, Inc.

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Home Improvement Retail
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