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Hawaiian Airlines to Offer Free, High-Speed Starlink Internet Connectivity on Transpacific Fleet

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Hawaiian Airlines has announced a pioneering agreement with Starlink to provide complimentary high-speed broadband internet on flights between the islands and the continental U.S., Asia, and Oceania. The airline will upgrade its Airbus A330, A321neo, and incoming Boeing 787-9 fleets with Starlink's satellite internet. This initiative promises seamless connectivity, allowing guests to stream content and work onboard without hassle. Implementation will begin in 2023, although the service won't be available on Boeing 717 aircraft for short flights.

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  • First major airline to implement complimentary high-speed Starlink internet for passengers.
  • Seamless connectivity is expected to enhance customer experience significantly.
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HONOLULU, April 25, 2022 /PRNewswire/ -- Hawaiian Airlines today became the first major airline to announce an agreement with Starlink to provide complimentary high-speed, low-latency broadband internet access to every guest onboard flights between the islands and the continental U.S, Asia and Oceania. Hawai'i's largest and longest-serving carrier will equip its Airbus A330 and A321neo aircraft, as well as an incoming fleet of Boeing 787-9s, with Starlink's industry leading satellite internet connectivity service.

"When we launch with Starlink we will have the best connectivity experience available in the air," said Hawaiian Airlines President and CEO Peter Ingram. "We waited until technology caught up with our high standards for guest experience, but it will be worth the wait. Our guests can look forward to fast, seamless and free Wi-Fi to complement our award-winning onboard Hawaiian hospitality."

"Hawaiian Airlines is ensuring its passengers will experience high-speed internet the way we expect it in the 21st century, making hassles like downloading movies before takeoff a relic of the past," said SpaceX Vice President of Starlink Commercial Sales Jonathan Hofeller. "With Starlink, the inflight experience is greatly simplified so that once passengers step onboard the plane the internet works seamlessly throughout their flight. Soon, passengers will enjoy all the benefits of having the world's best inflight internet connectivity from the comfort of their seats."

In Starlink's low-Earth orbit constellation of advanced satellites, the latest of which utilize a revolutionary laser mesh network, Hawaiian found an ideal solution to ensure reliable, high-speed, low-latency connectivity on transpacific flights. Guests will be able to stream content, play games live with friends on the ground, work and collaborate in real-time, plan their Hawai'i vacation, or share their special island moments on social media. Connecting to the internet will be seamless when guests walk on board, without registration pages or payment portals.

Hawaiian and Starlink are in the initial stages of implementation and expect to begin installing the product on select aircraft next year. Hawaiian is not currently planning to deploy the service on its Boeing 717 aircraft that operate short flights between the Hawaiian Islands.

About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and was named No. 1 U.S. airline by Condé Nast Traveler's 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.

Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai'i's hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian's Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian's LinkedIn page.

For media inquiries, please visit Hawaiian Airlines' online newsroom.

 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/hawaiian-airlines-to-offer-free-high-speed-starlink-internet-connectivity-on-transpacific-fleet-301531591.html

SOURCE Hawaiian Airlines

FAQ

When will Hawaiian Airlines start offering Starlink internet?

Hawaiian Airlines plans to begin installing Starlink internet on select aircraft in 2023.

What types of aircraft will have Starlink internet?

Starlink internet will be equipped on Airbus A330, A321neo, and incoming Boeing 787-9 aircraft.

What benefits will passengers get from Starlink internet on Hawaiian Airlines?

Passengers will enjoy complimentary, seamless high-speed internet access, allowing streaming and real-time collaboration.

Is the Starlink internet service available on all Hawaiian Airlines flights?

No, the service will not be available on Boeing 717 for short flights between the Hawaiian Islands.

Why is Hawaiian Airlines partnering with Starlink?

The partnership aims to enhance passenger experience by providing reliable, high-speed internet during flights.

Hawaiian Holdings, Inc.

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