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Guidewire Software, Inc. (symbol: GWRE) is a leading provider of software solutions tailored for the property and casualty (P/C) insurance industry. Guidewire combines core processing, data analytics, and digital engagement into a unified technology platform. This platform enables insurers to adapt and thrive amid the rapid changes in the industry.
Guidewire's flagship product, InsuranceSuite, is a comprehensive on-premises system of record. It comprises three main components:
- ClaimCenter: A robust claims management system designed to streamline and optimize claims processing.
- PolicyCenter: A policy management system that handles policy definitions, quotations, issuance, maintenance, and renewals.
- BillingCenter: A billing management system that facilitates payment plans and agent commissions.
In addition to InsuranceSuite, Guidewire offers InsuranceNow, a cloud-based solution, along with a variety of other add-on applications to enhance functionality and user experience.
With over 200 P/C insurers worldwide utilizing Guidewire's software, the company emphasizes customer and employee empowerment through technology. Guidewire is not only focused on delivering high-quality products but also on fostering partnerships and innovation within the insurance sector.
For the latest updates on Guidewire's projects, developments, and news, you can check out their blog, Smart Approach, at http://www.guidewire.com/blog/ or follow them on Twitter at @Guidewire_PandC.
Guidewire (NYSE: GWRE) and Indico Data Solutions have announced the availability of Indico's new Ready for Guidewire validated accelerator for PolicyCenter on Guidewire Cloud users. The integration, available in the Guidewire Marketplace, features Indico's Intelligent Intake™ solution, which automates the processing of complex underwriting and claims submission data.
Key benefits of the integration include:
- Automatic population of extracted data in PolicyCenter
- Up to 86% reduction in time and manual effort for processing submissions
- Faster risk profile identification and accelerated speed-to-quote
The solution can handle various data types and document formats, enhancing decision-making for insurers. This partnership follows Guidewire's strategic investment in Indico's latest funding round, aiming to transform underwriting and claims processes for P&C insurers.
SAISON Auto & Fire Insurance, a direct non-life insurance company in Japan, has implemented Guidewire ClaimCenter on Guidewire Cloud for its personal auto insurance claims operations. This implementation, led by Capgemini, marks SAISON as the first Guidewire customer in Japan to use the cloud-based solution. The company aims to modernize its claims management, improve customer satisfaction, and accelerate digital transformation.
Key benefits expected include:
- Simplified IT operations
- Access to the latest claims technologies
- Easy integration with insurtech solutions
- Standardized business processes
- Improved productivity and incident response
SAISON Auto & Fire Insurance, a direct non-life insurance company in Japan, has implemented Guidewire ClaimCenter on Guidewire Cloud to modernize its claims operations. This marks the first Guidewire Cloud implementation in Japan. The project, led by Capgemini, focuses on personal auto insurance claims.
Key points:
- Implementation aims to enhance flexibility, scalability, and customer responsiveness
- Expected benefits include streamlined workflows, improved productivity, and better customer satisfaction
- Enables easy integration with insurtech solutions from Guidewire Marketplace
- Supports SAISON's digital transformation and e-commerce-based business model
The move is expected to simplify IT operations, standardize business processes, and strengthen management functions, ultimately leading to faster incident response and improved service quality.
Guidewire (NYSE: GWRE) has announced new Built by Guidewire integrations with Box (NYSE: BOX), now available in the Guidewire Marketplace for ClaimCenter, BillingCenter, and PolicyCenter users on Guidewire Cloud. These integrations connect Box's Intelligent Content Cloud with Guidewire, offering insurers an end-to-end solution for content lifecycle management.
Key benefits include:
- Automatic file population from Guidewire to Box folders
- Enhanced insurer productivity and collaboration
- Advanced security and compliance in content management
- AI-driven insights and automation for streamlined content classification, extraction, and analysis
Guidewire (NYSE: GWRE) and Ivans® have announced the release of Ivans' new Ready for Guidewire validated accelerator, now available to PolicyCenter on Guidewire Cloud users in the Guidewire Marketplace. This Guidewire Cloud integration aims to streamline data transfer to agents, providing a quick and easy way for insurers to offer a connected digital experience.
The Ivans Policy and Quoting Accelerator for PolicyCenter Cloud enables insurers to:
- Equip agents with PolicyCenter data directly within their agency management system
- Provide consistent policy data for agents
- Deliver connectivity that boosts agent satisfaction and loyalty
Ivans partners with over 45 agency-facing technology providers, connecting insurers to more than 38,000 agencies in its network. Future integrations with Guidewire for ClaimCenter and BillingCenter on Guidewire Cloud are planned.
Guidewire (NYSE: GWRE) has announced the awarding of 17 specializations to 10 PartnerConnect Consulting partners in the third quarter of fiscal year 2024. These specializations, which are both regionally and globally based, demonstrate partners' expertise in specific Guidewire products or solutions. Notable achievements include:
- Accenture: Premier Go-to-Market in AMER and EMEA, Cloud in AMER, and InsuranceSuite Global Delivery in AMER
- Capgemini: Cloud in ANZ and Premier Go-to-Market in EMEA
- Infosys: Cloud Ready in AMER and PolicyCenter in APAC
- Zensar: ClaimCenter, DataHub, and InsuranceSuite in EMEA
The specializations require partners to demonstrate skills through Guidewire certification achievements and customer references. To date, PartnerConnect Consulting partners have achieved a total of 241 specializations.
Guidewire (NYSE: GWRE) has announced that Acini, a technology and business specialist company, has joined Guidewire PartnerConnect as a Consulting Alliance partner at the Select level. Acini will serve insurance companies in EMEA and North America.
Acini was recently recognized as the third place winner of Guidewire's DEVHack Virtual Hackathon and named a finalist in the 2024 British Insurance Technology Awards. The company is dedicated to transforming the insurance industry through technology and expertise, with a team averaging 12 years of experience in General Insurance, Specialty Lines, and the London Market.
This partnership is expected to bring innovation and expert solutions to Guidewire customers, focusing on digital transformation in the insurance sector.
Capital Insurance Group (CIG), a key property and casualty insurer in the western U.S., has successfully transitioned its core operations to Guidewire Cloud. This move, aimed at its commercial lines of business, promises to streamline IT operations and enhance market adaptability. PwC led the implementation, completing it on time and within budget. This migration is expected to lower costs and keep CIG updated with the latest innovations. Future plans include leveraging Guidewire Advanced Product Designer and Guidewire Predict for quicker market response and deploying Guidewire Digital products. The transition is seen as a significant milestone in CIG's digital transformation journey.
Guidewire (NYSE: GWRE) and EvolutionIQ have announced the release of a new AI-powered integration, now available on Guidewire Marketplace for ClaimCenter users on Guidewire Cloud. This integration enhances workers' compensation claims processing by providing actionable AI-driven guidance. The EvolutionIQ Claims Guidance system analyzes both structured and unstructured claims data, offering insights to expedite claims resolution and improve outcomes. This integration aims to streamline decision-making, reduce costs, and enhance the user experience for claims handlers and injured workers. Additionally, the pre-built and standardized integration facilitates quick deployment and maintenance.
Guidewire (NYSE: GWRE) has been named a Leader in Forrester Research's evaluation of P&C Claims Management Systems for Q2 2024. The recognition is for Guidewire's ClaimCenter, which excelled in 22 evaluation criteria among 15 vendor solutions. Forrester highlighted Guidewire's significant R&D investments, extensive partner network, and its public API marketplace. The ClaimCenter's features, including automated detection for catastrophes, fraud, litigation, and subrogation, as well as its Explore tool, were praised. Customer feedback indicated better-than-expected returns and praised the adjuster workbench. The system is used by over 300 insurers in more than 40 countries. Michael Howe, Guidewire's Chief Product Officer, expressed gratitude for the acknowledgment and customer support that drives ongoing product innovation.
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