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Guidewire Named a Leader in Independent Research Firm’s Evaluation of P&C Claims Management Systems

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Guidewire (NYSE: GWRE) has been named a Leader in Forrester Research's evaluation of P&C Claims Management Systems for Q2 2024. The recognition is for Guidewire's ClaimCenter, which excelled in 22 evaluation criteria among 15 vendor solutions. Forrester highlighted Guidewire's significant R&D investments, extensive partner network, and its public API marketplace. The ClaimCenter's features, including automated detection for catastrophes, fraud, litigation, and subrogation, as well as its Explore tool, were praised. Customer feedback indicated better-than-expected returns and praised the adjuster workbench. The system is used by over 300 insurers in more than 40 countries. Michael Howe, Guidewire's Chief Product Officer, expressed gratitude for the acknowledgment and customer support that drives ongoing product innovation.

Positive
  • Guidewire named a Leader in Forrester Research's evaluation for Q2 2024.
  • ClaimCenter recognized for leading performance in 22 criteria among 15 vendor solutions.
  • Highlighted for significant R&D investments and extensive partner network.
  • Praised for features like automated detection for catastrophes, fraud, and litigation.
  • ClaimCenter powers claims management for over 300 insurers in more than 40 countries.
Negative
  • None.

SAN MATEO, Calif.--(BUSINESS WIRE)-- Guidewire (NYSE: GWRE) announced that Forrester Research has named Guidewire ClaimCenter as a Leader in The Forrester Wave™: P&C Claims Management Systems, Q2 2024. The report evaluated 15 vendor solutions in the market against 22 criteria to help insurance claims and application professionals select the right claims management system for their needs. Read the report here.

“Guidewire’s big thinking and execution continues to pay off. …It stands out for its overall R&D investments and the scale of its partner network, as evidenced by its expansive public API marketplace,” wrote Ellen Carney, Principal Analyst, Forrester in the report. “ClaimCenter provides best-in-class performance across the majority of its current offering capabilities, delivering capabilities such as its Explore tool as well as automated detection for catastrophes (CATs), fraud, litigation, and subrogation. …Reference customers mentioned better-than-expected returns on their ClaimCenter investments and praised its adjuster workbench. …For insurers committed to meeting the escalating demands of a growing claim ecosystem, Guidewire ClaimCenter is an obvious choice.”

“We are pleased to be acknowledged by Forrester as a leader in P&C claims management systems,” said Michael Howe, Chief Product Officer, Guidewire. “We are grateful for the trust that the ClaimCenter customer community places in Guidewire to help them run and grow their businesses each day, especially those that participated in the research. Their feedback and partnership fuels the product innovation that’s defining excellence in P&C insurance.”

From faster closing times to automated workflows, predictive analytics that drive decisions, digital engagement, and an ecosystem of partners and insurtechs, ClaimCenter unites core claims functionality and a progressive approach for future-proof management. ClaimCenter powers claims management for over 300 insurers in more than 40 countries, across all lines of personal, commercial, and workers’ compensation insurance.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and machine learning to deliver our platform as a cloud service. More than 540 insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on X (formerly known as Twitter) and LinkedIn.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

Melissa Cobb

Senior Public Relations Manager

Guidewire Software, Inc.

+1.650.357.5324

mcobb@guidewire.com

Source: Guidewire Software, Inc.

FAQ

Why was Guidewire named a leader in Forrester's evaluation?

Guidewire was named a leader due to its significant R&D investments, extensive partner network, and high performance in automated detection for catastrophes, fraud, litigation, and subrogation.

What features of Guidewire's ClaimCenter were highlighted by Forrester?

Forrester highlighted ClaimCenter's Explore tool, automated detection for catastrophes, fraud, litigation, and subrogation.

How many insurers use Guidewire ClaimCenter globally?

Guidewire ClaimCenter is used by over 300 insurers in more than 40 countries.

What feedback did customers provide about Guidewire ClaimCenter?

Customers reported better-than-expected returns on their ClaimCenter investments and praised its adjuster workbench.

Who acknowledged Guidewire as a leader in P&C Claims Management Systems?

Forrester Research acknowledged Guidewire as a leader in P&C Claims Management Systems in their Q2 2024 evaluation.

GUIDEWIRE SOFTWARE, INC.

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