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ČSOB Pojišt'ovna Selects Guidewire InsuranceSuite to Automate Processes, Deliver Instant Services, and Increase Speed to Market

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ČSOB Pojišťovna, a major Czech insurer, has selected Guidewire's InsuranceSuite to enhance its claims, billing, underwriting, and policy administration processes.

This adoption aims to streamline ČSOB's IT systems and deliver personalized products and services. Initially applied to claims operations and two commercial motor lines, the system will eventually cover all non-life insurance lines, including corporate, SME, group, and retail.

Accenture, a Guidewire PartnerConnect Consulting, will lead the implementation. Guidewire's solution is expected to reduce dependency on hard coding, eliminate legacy systems, and enable agile product design and faster speed to market.

Positive
  • ČSOB Pojišťovna's adoption of Guidewire InsuranceSuite aims to automate processes and speed up service delivery.
  • The implementation will initially focus on claims operations and commercial motor lines, with future expansions to all non-life insurance lines.
  • Accenture, a reputable Guidewire partner, will lead the implementation, ensuring professional execution.
  • Guidewire's solution promises to reduce dependency on hard coding and third-party vendors, consolidating the IT landscape.
Negative
  • The press release does not provide specific timelines or financial impacts of the implementation, which may concern some investors.

Insights

Guidewire InsuranceSuite is a significant advancement for ČSOB Pojišt'ovna, as it promises to revolutionize the company's IT infrastructure. By adopting this platform, ČSOB is aiming to integrate and automate their claims, billing, underwriting and policy administration processes. This move should result in increased efficiency and cost savings for the insurer, as well as improved service delivery to customers.

One of the key advantages of Guidewire's platform is its high degree of configurability, allowing ČSOB to tailor solutions specifically to their needs without extensive hard-coding. This flexibility can significantly shorten time-to-market for new insurance products, creating a competitive edge in an industry where agility is crucial.

Furthermore, the integration capabilities of Guidewire should enable ČSOB to consolidate their various IT systems, reducing complexity and operational risks. Access to Guidewire’s ecosystem also minimizes the risk of vendor lock-in, giving ČSOB the freedom to choose their partners and tools as needed.

For retail investors, the implementation of such a robust technology solution can be seen as a positive step towards modernizing the company and improving its operational performance, potentially leading to better financial outcomes in the long run.

From a financial perspective, ČSOB's decision to implement Guidewire InsuranceSuite is noteworthy. The strategic partnership with Guidewire and Accenture highlights ČSOB's commitment to technological innovation and process optimization. These improvements are expected to lead to cost efficiencies and enhanced profitability over time.

One key point for investors to consider is the initial investment required for such a transformation. While the costs associated with deploying InsuranceSuite and partnering with Accenture may be substantial, the long-term benefits of reduced operational costs and increased productivity could outweigh these initial expenses.

The ability to streamline operations and reduce dependencies on third-party vendors also suggests a positive impact on margins. This efficiency can translate into better financial health, making ČSOB potentially more profitable and attractive to investors.

In the short term, investors should monitor the progress of the implementation to gauge any potential disruptions or teething problems. However, the long-term outlook appears promising if the integration is successful, supporting a potential upward trajectory for ČSOB's financial performance.

ČSOB's adoption of Guidewire InsuranceSuite marks a significant move in the Czech insurance market. As the first insurer in the Czech Republic to deploy this platform, ČSOB sets a precedent that could influence industry standards and competitive dynamics. This kind of innovation often catalyzes similar moves by competitors, potentially leading to broader market modernization.

The focus on enhancing personalization of products and services is particularly relevant in today's market, where consumers demand tailored solutions. By leveraging Guidewire, ČSOB can potentially offer more competitive and relevant products, attracting a wider customer base.

Moreover, the shift towards automated and agile systems aligns well with global trends in the insurance industry, where companies are increasingly investing in technology to gain a competitive edge. The potential for faster product development and improved customer service can enhance ČSOB’s market position.

For retail investors, this strategic move is a positive indicator of ČSOB's commitment to staying at the forefront of industry trends, which could support long-term growth and market share expansion.

Czech insurer chooses Guidewire to power its core business, streamline its IT systems, and advance the personalisation of products and services

DUBLIN--(BUSINESS WIRE)-- ČSOB Pojišt'ovna, a.s (ČSOB) a universal insurance company, and a subsidiary of (ČSOB group), one of the largest commercial banking companies in the Czech Republic, and Guidewire (NYSE: GWRE) announce that ČSOB has selected Guidewire InsuranceSuite to power its claims and billing operations, as well as its underwriting and policy administration, streamline its IT systems, and deliver enhanced personalisation of products and services for customers.

The first Guidewire InsuranceSuite selection in the Czech Republic, ČSOB plans to deploy it initially across their claims operations and two of their commercial motor lines of business (fleet and leasing). Future implementation phases will include all non-life insurance lines of business, including corporate, SME, group, and retail. Guidewire PartnerConnect Consulting and Global Premier partner, Accenture, will lead the implementation.

“For us, it was important to have a strong and stable technology vendor with a clear understanding of insurance business that could bring us a competitive advantage,” said Jiří Střelický, Chairman of the Board of Directors, ČSOB Pojišt'ovna, a.s., member of ČSOB Holding. “Guidewire offers us a comprehensive, best-in-class solution for our non-life portfolio with built-in e2e processing that will support our various lines of business and ensure a high degree of configurability. Moreover, our ability to access the Guidewire ecosystem, means we can tap a curated, comprehensive network of partners - with a reduced risk of vendor lock-in.”

“With Guidewire, we will be able to reduce our dependence on hard coding and third parties, consolidate the application landscape, and get rid of our legacy solution,” added Martin Kopečný, New Non-Life program manager, ČSOB Pojišt'ovna. “As the technological element of our entire business and process transformation, our goal through Guidewire is to develop more flexible, automated systems that can integrate with other solutions. For our business, we look forward to more agile, innovative product design and faster speed to market.”

“We’re delighted to welcome ČSOB Pojišt'ovna as our first Guidewire customer in the Czech Republic,” commented Will McAllister, SVP and managing director - EMEA, Guidewire. “As a universal insurer, ČSOB delivers complex insurance services to individuals and businesses of all sizes with a promise of best quality, stability, and trust. We look forward to supporting them as they deliver on this pledge, and deploy InsuranceSuite as the comprehensive solution across their non-life insurance portfolio.”

About ČSOB Group

We believe that getting along is really worth it. We are always happy when, even with a small gesture, we manage to surprise not only our clients but also our colleagues and the general public.

We try to give clients freedom, for example, when traveling to our bank - we don't just restrict them to a digital solution or just for a personal visit to the branch. They can choose, because we are facing both technological innovation and improving the client experience.

We believe that even small things and "obvious things" can fundamentally make the day for each of us more pleasant.

And it goes without saying that we are committed to co-creating a better future for the environment around us.

We strive to take a responsible approach in all our business activities and try to come up with the best solution at the right time.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and machine learning to deliver our platform as a cloud service. More than 540 insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on X (formerly known as Twitter) and LinkedIn.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

Petr Milata

Spokeperson, CSOB Insurance

+420605202976

petr.milata@csobpoj.cz

Elliot Gooch

Allison

guidewire@allisonworldwide.com

Louise Bradley

PR & Communications – EMEA, Guidewire

+44(0)7474 837 860

lbradley@guidewire.com

Source: Guidewire Software

FAQ

What company has ČSOB Pojišťovna selected for its IT transformation?

ČSOB Pojišťovna has selected Guidewire's InsuranceSuite for its IT transformation.

What is the purpose of ČSOB Pojišťovna's implementation of Guidewire InsuranceSuite?

The purpose is to automate processes, deliver instant services, and increase speed to market.

Which areas will initially benefit from Guidewire's InsuranceSuite at ČSOB Pojišťovna?

Initially, claims operations and two commercial motor lines (fleet and leasing) will benefit.

Who will lead the implementation of Guidewire's InsuranceSuite at ČSOB Pojišťovna?

Accenture, a Guidewire PartnerConnect Consulting and Global Premier partner, will lead the implementation.

What future plans are there for Guidewire InsuranceSuite's application at ČSOB Pojišťovna?

Future plans include expanding its application to all non-life insurance lines, including corporate, SME, group, and retail.

What benefits does ČSOB Pojišťovna expect from using Guidewire's InsuranceSuite?

Benefits include reduced dependence on hard coding, elimination of legacy systems, and more agile, innovative product design.

GUIDEWIRE SOFTWARE, INC.

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