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Eurotunnel Opens a Freight Maintenance Service in Le Truck Village

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Getlink has launched a mobile maintenance service for tractor units and semi-trailers at Le Truck Village in France. This new service allows customers to have repairs conducted on-site before or after their Channel Tunnel crossings. Mobile units are equipped with essential tools for preventative and general maintenance, enhancing customer satisfaction and operational efficiency. The initiative was rolled out in partnership with TIP Trailer Services, a leader in trailer rental and maintenance.

Positive
  • Launch of a mobile maintenance service improves customer convenience and satisfaction.
  • Partnership with TIP Trailer Services enhances service quality and expertise.
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PARIS--(BUSINESS WIRE)-- Regulatory News:

Getlink (Paris:GET):

Eurotunnel has launched a new maintenance service for tractor units and semi-trailers parked in Le Truck Village, located on its French terminal.

Mobile workshops that can intervene in the secure truck park
Customers in the secure Le Truck Village can now have their tractor and semi-trailer repaired on the French Eurotunnel site, before or after their shuttle crossing through the Channel Tunnel. A workshop vehicle will be present at Le Truck Village every day to carry out repairs and maintenance operations. Mobile maintenance units are equipped with all the necessary tools to intervene independently on customer fleets: impact wrenches, compressors, battery chargers, workbenches, heat guns, etc…

This new service has been set up in partnership with TIP Trailer Services, the European leader in semi-trailer rental and maintenance.
Our mobile maintenance units allow us to perform both preventive and general mechanical maintenance as well as "small" bodywork work” repairs, said Frederic Notte, Vice-President of TIP for Southern Europe. “Our experienced technicians have the skills and tools necessary for all diagnostics”.

Christian Dufermont, Freight Commercial Director of Eurotunnel, said: “These new services for our freight customers demonstrate our desire to increase our customer satisfaction, while allowing them to cross the Channel with their goods as securely as possible”.

About Getlink
Getlink SE (Euronext Paris: GET) manages, through its subsidiary Eurotunnel, the infrastructure of the Channel Tunnel and operates truck and passenger Shuttle Services (cars and coaches) between Folkestone (UK) and Calais (France). Eurotunnel is the concession holder and operator of the Channel Tunnel, the fastest, most reliable, easiest and most environmentally friendly way across the English Channel until 2086. In 26 years, nearly 460 million people and 90 million vehicles have travelled through the Channel Tunnel. This unique land link has become a vital link between the continent and the United Kingdom. Getlink also offers a rail freight business through its subsidiary Europorte, which offers a wide range of integrated rail services, as well as an electrical interconnection through its subsidiary ElecLink. https://www.getlinkgroup.com

About TIP Trailer Services
TIP Trailer Services is one of the leading suppliers of equipment in Europe and Canada. TIP Trailer Services specializes in short and long term rental, maintenance and repair of trailers, as well as other value added services. These services are offered to customers in the transport and logistics sectors in Europe and Canada. Based in Amsterdam, TIP serves customers from 112 locations in 18 countries. TIP is part of I Squared Capital, a global, independent, infrastructure portfolio manager with over $12 billion in assets.

Getlink

For UK media enquiries

John Keefe on + 44 (0) 1303 284491

Email: press@getlinkgroup.com

For other media enquiries

Anne-Laure Desclèves on +33(0)1 4098 0467

For investor enquiries

Jean-Baptiste Roussille on +33 (0)1 40 98 04 81

Email: jean-baptiste.roussille@getlinkgroup.com

Michael Schuller on +44 (0) 1303 288749

Email: Michael.schuller@getlinkgroup.com

TIP South Europe

Charles-Henri Demoures : 01.60.76.85.38 – 06.11.14.16.80

charles-henri.demoures@tipeurope.com

Source: GETLINK S.E.

FAQ

What is the new maintenance service launched by Getlink?

Getlink has introduced a mobile maintenance service for tractor units and semi-trailers at Le Truck Village, providing on-site repairs before or after Channel Tunnel crossings.

How does the mobile maintenance service work?

The service features mobile units equipped with tools to perform preventative and general maintenance on customer vehicles directly at Le Truck Village.

Who is partnering with Getlink for this maintenance service?

Getlink has partnered with TIP Trailer Services, a leader in semi-trailer rental and maintenance, to offer this new service.

Where is Le Truck Village located?

Le Truck Village is situated on Getlink's French terminal, providing services for customers utilizing the Channel Tunnel.

What benefits does the new mobile maintenance service offer?

The service allows for convenient repairs, improving customer satisfaction and ensuring secure transport of goods across the Channel.

GETLINK SE UNSP/ADR

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