1847 Goedeker Issues Letter to Stockholders Regarding Leadership Team’s Vision and Strategy
1847 Goedeker Inc. (GOED) has announced a letter to stockholders from newly appointed CEO Albert Fouerti, emphasizing the company's potential to dominate the $32 billion U.S. home appliances market. The company is integrating its recent acquisition of Appliances Connection and focusing on expanding product selection, competitive pricing, and enhanced customer service. Fouerti has invested in 330,000 shares, indicating confidence in the company's direction. The letter also details corporate governance improvements and a rebranding effort, with a significant annual meeting scheduled for November 10, 2021.
- CEO Albert Fouerti's commitment with a purchase of 330,000 shares enhances investor confidence.
- Expansion plans include an enhanced product selection and competitive pricing strategies.
- Rebranding effort anticipated to strengthen customer loyalty.
- Integration of Appliances Connection expected to accelerate growth.
- Current supply chain disruptions could impact inventory availability.
Fellow Stockholder,
I recently accepted the Chief Executive Officer role at
With this context in mind, I want to stress that Goedeker is only beginning its pursuit of scale and market leadership. We just closed the Appliances Connection transaction in June and initiated a management transition in August. We are still integrating the two businesses and putting the pieces in place to offer customers unrivaled selection, the most competitive pricing, faster shipping and a differentiated ecommerce experience that allows them to conceptualize appliances in their homes. Our mission is to make it as easy as possible for customers to execute orders through a click of the mouse or a phone call.
Fortunately, we have the right people and the right plan to accelerate the integration and speed up our foundation-building phase. I am confident enough in our prospects that I recently added to my sizable stockholdings by purchasing 330,000 shares on the open market. My interests remain squarely aligned with yours.
In an effort to lay the groundwork for sustainable and profitable growth, our leadership is seeking to replicate the playbook that underpinned Appliances Connection’s success. This includes:
- Ensuring expansive product selection. Due to our specialization in home appliances and strong relationships with suppliers, we are providing customers expanded access to core, premium and luxury brands. This includes upgraded and environmentally-friendly products as well as more private label offerings. We believe this is a distinct value proposition that will continue to set Goedeker apart from brick-and-mortar retailers and larger ecommerce companies that treat home appliances like one component of a massive product catalog. Although there are near-term inventory headwinds due to supply chain disruptions, we are leveraging our new economies of scale and purchasing power to obtain as much inventory as possible. We expect demand for our products to remain strong for the foreseeable future due to the thriving housing economy.
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Prioritizing competitive pricing. Thanks to our economies of scale and technology capabilities, we are now offering the minimum advertised price approximately
88% -92% of the time. We believe our consumer-friendly pricing can become even more enticing once supply chain constraints ease and suppliers increase promotions that Goedeker can pass along to customers. We will continue to invest in best-in-class pricing algorithms and the latest insights to adjust pricing in as close to real-time as possible.
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Providing fast and reliable shipping via a growing fulfillment network. We are in the process of expanding our fulfillment network to provide cost-effective, quicker and more dependable shipping. Given our expanding customer bases in the southeast and southwest, we are identifying well-positioned fulfillment centers in
Florida ,Texas andCalifornia . Our thorough cost-benefit analysis leads us to believe that establishing facilities in these geographies will limit the number of delivery transfers and touches on orders, thereby reducing shipping expenses and minimizing the likelihood of product damage that spurs customer dissatisfaction.
- Strengthening customer service. We are replicating the Appliances Connection customer care model at Goedeker. This means building a customer care team that is instinctively accommodative and exceptionally well-versed when it comes to our products. Our team is already cutting down on call wait times and improving online response times. We are doing everything in our power to drive lifetime customer loyalty.
- Maintaining a best-in-class technology stack and digital marketing presence. Since joining the Company, I have been working with our teams to ensure that the integrated Appliances Connection and Goedeker fulfillment network has the very best warehouse management and logistics systems. This will allow us to better track our existing inventory and emerging needs, ultimately helping mitigate margin erosion. We are also optimizing the Company’s front-end technology, including our web properties and pay-per-click marketing programs.
- Initiating a rebrand that will result in Appliances Connection and Goedeker operating under one brand. We have retained a top marketing agency to help us establish an inviting, memorable brand that can maintain lifetime customer loyalty. Taking this step will allow us to have one website, one marketing strategy and one set of customer analytics. We expect this rebrand to be a strong tailwind for us once it is finalized in early 2022.
Although we guided significant revenue growth for fiscal year 2021 in our
I also want to take this opportunity to note that we have been working to strengthen our corporate governance over the past quarter, including by:
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Appointing
Ellery W. Roberts , who is a meaningful stockholder, as Executive Chairman. Ellery, who possesses significant capital markets acumen and strategic planning experience, is the ideal partner for our management team. He is actively involved in our capital allocation decisions and efforts to unlock post-transaction business efficiencies. His willingness to assume a larger role as Executive Chairman allows the management team to devote more of its time to accretive, revenue-generating actions.
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Adding
Alan P. Shor as a director. Alan, who has significant specialty retail experience, previously drove an impressive turnaround atZales Corporation . He subsequently co-founded the Retail Connection, which is a specialized banking and advisory firm for retailers. He has been a tremendous asset to the management team since joining the Board this past summer.
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Carrying out an ongoing refresh of the Board. The Board’s
Nominating and Governance Committee has been working to identify new directors with experience in ecommerce, home appliances, fulfillment and the capital markets. We are working to appoint individuals with skillsets aligned to our greatest needs and opportunities. The search process is well underway and includes input from our stockholders, and we expect to add new directors in the near-term.
We look forward to receiving continued feedback from stockholders – both large and small – on our strategy and efforts to strengthen the Company’s corporate governance. What we do not welcome, however, is the costly, disruptive and unwarranted activist campaign recently initiated by Kanen Wealth Management (“Kanen”). You may be aware that Kanen has publicly nominated five director candidates and is seeking to obtain control of the Board and, in turn, your Company. It is disappointing that Kanen insists on running this type of potentially destabilizing campaign after claiming to support my appointment as Chief Executive Officer and while the Company is running a publicly-disclosed Board refreshment process that has taken into account stockholder input.
I look forward to engaging with you in the weeks leading up to the Company’s Annual Meeting of Stockholders about our Board, the business and the significant opportunities ahead of us under my leadership.
Thank you for your investment in Goedeker and for your consideration and support.
Sincerely,
Albert Fouerti
Chief Executive Officer and Director
About Goedeker
Goedeker is an industry leading e-commerce destination for appliances, furniture, and home goods. Through its
Important Additional Information
The Company, its directors and certain of its executive officers will be deemed to be participants in the solicitation of proxies from the Company’s stockholders in connection with the Annual Meeting of Stockholders (the “Annual Meeting”). Information regarding the names of the Company’s directors and executive officers and their respective interests in the Company by security holdings or otherwise is set forth in the Company’s Form 1 Registration Statement, as amended (collectively, the “S-1”), initially filed with the
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