CGI strengthens LocalTapiola strategic partnership with new models enabling agility at scale
On June 17, 2020, CGI (NYSE: GIB) announced a contract worth EUR 49 million (approx. C$74.5 million) with LocalTapiola, a major Finnish insurance firm. This agreement aims to enhance LocalTapiola's modernization efforts by providing digitization services as part of the Toivo project. CGI will implement new delivery models for improved productivity and cost control, utilizing a hybrid development model to manage numerous projects effectively. CGI has been LocalTapiola's IT partner since 2013, supporting operations globally.
- Contract valued at EUR 49 million (approx. C$74.5 million) strengthens partnership with LocalTapiola.
- Implements new delivery models for enhanced productivity and cost control.
- Continues a long-term relationship that began in 2013, enhancing customer service.
- None.
HELSINKI, Finland, June 17, 2020 /PRNewswire/ - CGI (NYSE: GIB) (TSX: GIB.A) announced it has been awarded a contract with LocalTapiola, one of Finland's largest insurance companies, to provide further digitization services for the insurer's largest modernization project. The agreement strengthens the long-term strategic partnership between the companies to meet LocalTapiola's business objectives, such as improving the customer experience. The contract is valued at an estimated EUR 49 million (approx.C
"As part of the Toivo modernisation project, we renewed our agreement with CGI to build a digital foundation to overhaul our system for providing insurance against loss or damage. We are now also renewing a contractual package in which CGI will continue to handle a variety of initiatives, such as how to implement digital services in the most agile and cost-effective way possible," said Mikko Vastela, CIO of LocalTapiola.
Over the past few years, CGI has developed a variety of new digital services for LocalTapiola customers, including TerveysHelppi (Health Help). These mobile telemedicine services have made it easier for LocalTapiola customers to access healthcare, such as treatment services and referrals.
As part of the new agreement, CGI will implement new delivery models to ensure optimal productivity and cost control.
"Using agile methods to develop innovative digital services has proven to be effective. However, when an initiative contains hundreds of projects, it is understandable that certain controls must be placed on development work – controls that are not found within standard agile methods. That is why we have been working with LocalTapiola to create a brand-new hybrid development model and its associated contractual practices, " said Leena-Mari Lähteenmaa, President of CGI in Finland.
"A redesign of our operating models has made them more agile in many ways, and this is also linked to the development of our new hybrid model. CGI has demonstrated its ability to provide customer-oriented service and innovative value creation," said Janne Kärkkäinen, Director ICT Finance and Sourcing at LocalTapiola.
LocalTapiola outsourced its IT operations to CGI in 2013. CGI's service delivery model operates on a 24/7 basis by combining development in Finland with support from around the world, including Europe, Asia and North America. In accordance with CGI's quality and management framework, accountability for service delivery is provided in proximity to the client.
About CGI
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 78,000 consultants and other professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from IT and business consulting to systems integration, outsourcing services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. With annual revenue of C
Forward-looking information and statements
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SOURCE CGI Inc.
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