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CGI selected by Harley-Davidson Financial Services to streamline loan origination system

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CGI, a leading IT and business consulting firm, has been selected by Harley-Davidson Financial Services to modernize their loan origination system. The new system, based on CGI Credit Studio, will streamline the financing process for Harley-Davidson motorcycle buyers and enhance flexibility for dealers. Key features include:

- AI-enabled financing journey
- Simplified loan application process
- Improved collaboration between dealers and customers
- Enhanced insights-driven customer experience
- Ability to offer Harley-Davidson merchandise and riding experiences at point of purchase

The system aims to shorten the buy window, boost satisfaction, and improve conversion rates. It will adapt dynamically to customer preferences and market conditions, expanding decision data to maximize value while reducing back-end losses. CGI Credit Studio is designed to lower total solution costs and deliver a streamlined, cost-effective approach.

CGI, una delle principali aziende di consulenza IT e business, è stata scelta da Harley-Davidson Financial Services per modernizzare il proprio sistema di origine prestiti. Il nuovo sistema, basato su CGI Credit Studio, ottimizzerà il processo di finanziamento per gli acquirenti di motociclette Harley-Davidson e migliorerà la flessibilità per i concessionari. Le caratteristiche chiave includono:

- Percorso di finanziamento abilitato dall'IA
- Processo di richiesta prestito semplificato
- Maggiore collaborazione tra concessionari e clienti
- Esperienza cliente arricchita e guidata da analisi
- Possibilità di offrire merce Harley-Davidson e esperienze di guida al momento dell'acquisto

Il sistema punta a ridurre il tempo di acquisto, aumentare la soddisfazione e migliorare i tassi di conversione. Si adatterà dinamicamente alle preferenze dei clienti e alle condizioni di mercato, espandendo i dati decisionali per massimizzare il valore riducendo al contempo le perdite sul retro. CGI Credit Studio è progettato per ridurre i costi totali della soluzione e fornire un approccio snello ed economico.

CGI, una empresa líder en consultoría de TI y negocios, ha sido seleccionada por Harley-Davidson Financial Services para modernizar su sistema de originación de préstamos. El nuevo sistema, basado en CGI Credit Studio, optimizará el proceso de financiación para los compradores de motocicletas Harley-Davidson y mejorará la flexibilidad para los concesionarios. Las características clave incluyen:

- Trayecto de financiación habilitado por IA
- Proceso de solicitud de préstamo simplificado
- Mejora en la colaboración entre concesionarios y clientes
- Experiencia del cliente impulsada por análisis mejorados
- Capacidad para ofrecer mercancía de Harley-Davidson y experiencias de conducción en el punto de compra

El sistema tiene como objetivo reducir la ventana de compra, aumentar la satisfacción y mejorar las tasas de conversión. Se adaptará dinámicamente a las preferencias de los clientes y a las condiciones del mercado, expandiendo los datos de decisión para maximizar el valor mientras se reducen las pérdidas en el backend. CGI Credit Studio está diseñado para bajar los costos totales de la solución y ofrecer un enfoque optimizado y rentable.

CGI는 IT 및 비즈니스 컨설팅 분야의 선두 기업으로서 하리-데이비슨 금융 서비스에 의해 대출 취급 시스템 현대화 프로젝트에 선정되었습니다. 새로운 시스템은 CGI Credit Studio를 바탕으로 하여 하리-데이비슨 오토바이 구매자들을 위한 자금 조달 과정을 간소화하고 딜러에게 더 큰 유연성을 제공할 것입니다. 주요 기능은 다음과 같습니다:

- AI 기반의 자금 조달 경로
- 간소화된 대출 신청 과정
- 딜러와 고객 간의 향상된 협력
- 인사이트 기반의 고객 경험 향상
- 구매 시 하리-데이비슨 상품 및 라이딩 경험 제공 기능

이 시스템은 구매 시간을 단축하고, 만족도를 높이며, 전환율을 개선하는 것을 목표로 하고 있습니다. 고객 선호도와 시장 상황에 따라 동적으로 조정되며, 가치 극대화를 위해 의사 결정 데이터를 확장하면서 백엔드 손실을 줄입니다. CGI Credit Studio는 총 솔루션 비용을 낮추고 간소화된 비용 효과적인 접근 방식을 제공합니다.

CGI, une entreprise leader dans le domaine du conseil en TI et en affaires, a été sélectionnée par Harley-Davidson Financial Services pour moderniser son système d'origine de prêts. Le nouveau système, basé sur CGI Credit Studio, rationalisera le processus de financement pour les acheteurs de motos Harley-Davidson et améliorera la flexibilité pour les concessionnaires. Les caractéristiques clés comprennent :

- Parcours de financement activé par IA
- Processus de demande de prêt simplifié
- Amélioration de la collaboration entre les concessionnaires et les clients
- Expérience client enrichie grâce à des analyses améliorées
- Capacité d'offrir des marchandises Harley-Davidson et des expériences de conduite au point d'achat

Le système vise à réduire la fenêtre d'achat, à augmenter la satisfaction et à améliorer les taux de conversion. Il s'adaptera dynamiquement aux préférences des clients et aux conditions du marché, en élargissant les données décisionnelles pour maximiser la valeur tout en réduisant les pertes en fin de chaîne. CGI Credit Studio est conçu pour baisser les coûts totaux de la solution et fournir une approche rationalisée et économique.

CGI, ein führendes Unternehmen in der IT- und Unternehmensberatung, wurde von Harley-Davidson Financial Services ausgewählt, um ihr Darlehensorigination-System zu modernisieren. Das neue System, basierend auf CGI Credit Studio, wird den Finanzierungsprozess für Käufer von Harley-Davidson-Motorrädern optimieren und die Flexibilität für Händler erhöhen. Zu den wichtigsten Funktionen gehören:

- KI-unterstützte Finanzierungsreise
- Vereinfachter Darlehensantragsprozess
- Verbesserte Zusammenarbeit zwischen Händlern und Kunden
- Verbesserte kundenorientierte Erfahrung, die durch Einblicke unterstützt wird
- Möglichkeit, Harley-Davidson-Waren und Fahrerlebnisse am Verkaufsort anzubieten

Das System zielt darauf ab, das Einkaufserlebnis zu verkürzen, die Zufriedenheit zu steigern und die Konversionsraten zu verbessern. Es passt sich dynamisch an die Kundenpräferenzen und Marktbedingungen an und erweitert die Entscheidungsdaten, um den Wert zu maximieren und gleichzeitig Backend-Verluste zu reduzieren. CGI Credit Studio wurde entwickelt, um die Gesamtkosten der Lösung zu senken und einen optimierten, kosteneffizienten Ansatz zu bieten.

Positive
  • Selection of CGI to modernize Harley-Davidson Financial Services' loan origination system
  • Implementation of AI-enabled financing process for improved customer experience
  • Potential for increased sales through streamlined loan application journey
  • Enhanced flexibility and shortened buy window for dealers
  • Opportunity for additional revenue through merchandise and riding experience offers at point of purchase
  • Potential for improved conversion rates and reduced back-end losses
Negative
  • None.

Stock Market Symbols
GIB.A (TSX)
GIB (NYSE)
cgi.com/newsroom

Modernized solution will introduce a seamless, AI-enabled financing journey for Harley-Davidson customers and enhanced flexibility for dealers

FAIRFAX, Va., Sept. 23, 2024 /PRNewswire/ - CGI (TSX: GIB.A) (NYSE: GIB), one of the largest independent IT and business consulting services firms in the world, today announced its selection by Harley-Davidson Financial Services (Harley-Davidson) to modernize their loan origination system. By replacing disparate IT platforms with the unified CGI Credit Studio, Harley-Davidson will gain a streamlined, AI-enabled financing process that introduces greater flexibility for their dealers and delivers an intuitive buying experience for motorcycle enthusiasts.

"At the heart of this exciting collaboration with CGI lies a commitment to empowering riders to realize their dreams of owning a Harley-Davidson motorcycle," said Charles Do, Senior Vice-President of Harley-Davidson Financial Services. "By simplifying the financing process and providing transparent, accessible information, the new system will enable customers to make informed decisions and embark on their next adventure with confidence."

The new CGI financing platform supports the complete credit lifecycle, enabling Harley-Davidson to simplify the financing process for buyers by seamlessly connecting financing steps and reducing duplicative activities in the loan application journey. For dealers, the platform will shorten the buy window and enhance deal flexibility. The result will be improved collaboration between dealers and customers, enhancing the insights-driven customer experience. The system will also enable buyers to explore the rider lifestyle with offers featuring Harley-Davidson merchandise and riding experiences at the point of purchase.

To continuously enhance the dealer and buyer experience, CGI Credit Studio will enable Harley-Davidson to adapt dynamically throughout the loan application process, responding to shifting customer preferences and market conditions to boost satisfaction and improve conversion rates. The system will continually expand decision data to maximize customer and dealer value while reducing back-end losses. With a focus on lowering total solution costs, CGI's industry-leading Credit Studio solution simplifies the credit technology landscape and delivers on Return-on-Investment business cases for a streamlined and cost-effective approach.

"Built on the shared values of innovation and an unrelenting focus on the customer experience, our partnership with Harley-Davidson Financial Services will produce a new loan origination system that reimagines the financing journey for Harley-Davidson customers and creates value for one of the world's most iconic brands," said Tim Hurlebaus, President, U.S. Commercial and State Government operations at CGI.

About CGI
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 90,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2023 reported revenue is CA$14.30 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

 

Cision View original content:https://www.prnewswire.com/news-releases/cgi-selected-by-harley-davidson-financial-services-to-streamline-loan-origination-system-302254722.html

SOURCE CGI Inc.

FAQ

What is the purpose of CGI's new loan origination system for Harley-Davidson Financial Services?

The new loan origination system aims to streamline the financing process for Harley-Davidson motorcycle buyers, enhance flexibility for dealers, and deliver an intuitive buying experience. It will simplify the loan application journey, improve collaboration between dealers and customers, and adapt to changing customer preferences and market conditions.

How will the CGI Credit Studio benefit Harley-Davidson dealers?

CGI Credit Studio will benefit Harley-Davidson dealers by shortening the buy window, enhancing deal flexibility, and improving collaboration with customers. The system will provide dealers with better insights and tools to offer a more efficient and personalized financing experience.

What additional features does the new CGI financing platform offer to Harley-Davidson customers?

The new CGI financing platform will allow Harley-Davidson customers to explore the rider lifestyle by offering Harley-Davidson merchandise and riding experiences at the point of purchase. It will also provide a more transparent and accessible information system, enabling customers to make informed decisions about their motorcycle financing.

How does CGI's Credit Studio aim to reduce costs for Harley-Davidson Financial Services?

CGI's Credit Studio aims to reduce costs for Harley-Davidson Financial Services by simplifying the credit technology landscape and delivering a streamlined, cost-effective approach. The system is designed to lower total solution costs while maximizing customer and dealer value.

CGI Inc.

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