CGI modernizes financial management and procurement operations for City of Los Angeles

Rhea-AI Summary

CGI (NYSE: GIB), a global IT and business consulting firm, announced the successful upgrade of the City of Los Angeles' financial management and procurement operations through its cloud-based solution, CGI Advantage®. The upgrade modernizes essential business processes, integrating financial, procurement, and reporting functions into a unified platform.

The new system enhances operational efficiency, eliminating 130 customizations and integrating seamlessly with AWS and Salesforce. It also digitizes vendor interactions for over 7,300 vendors, providing real-time updates and an intuitive user experience.

The modernization includes data migration, decommissioning outdated systems, and extensive change management support, including eLearning and in-person training for city employees. CGI's timely and budget-conforming delivery underscores its long-term commitment to the City of Los Angeles, emphasizing both technological and human aspects in this transition.

Positive

• Successful upgrade of CGI Advantage® for the City of Los Angeles.
• Integration of financial, procurement, and reporting operations in a single platform.
• Elimination of 130 customizations.
• Seamless integration with AWS and Salesforce.
• Digitized vendor interactions for over 7,300 vendors.
• On-time and on-budget delivery.
• Decommissioning of outdated content management systems.
• Enhanced user experience with real-time updates.

Negative

• None.

Go-live brings digitization to core business processes for the nation's 2^nd largest city

LOS ANGELES, July 12, 2024 /PRNewswire/ -- CGI (NYSE: GIB) (TSX: GIB.A), one of the largest independent IT and business consulting services firms in the world, today announced the City of Los Angeles' successful upgrade of CGI Advantage^®, a cloud-based solution that integrates and streamlines the management of financial, procurement, and reporting operations in a modern, unified platform. CGI Advantage is a built-for-government solution backed by years of industry expertise and supplemented by value-added business process services that specifically address the needs of public sector organizations.

"With CGI Advantage, the City of Los Angeles has been transforming core business processes such as commodity invoice processing, year-end accruals, online reporting and other vital functions that support responsible stewardship of our finances," said Ted Ross, Chief Information Officer, City of Los Angeles. "The city also gains the flexibility to introduce new features to the user experience and implement new business rules without costly upgrades which saves taxpayer dollars."

Building on a decades-long collaboration with the U.S.' second-largest city, CGI delivered on time and on budget, its most advanced version of CGI Advantage which features a streamlined and intuitive user interface that increases processing speed and ensures a smooth and efficient workflow while maintaining policy compliance. With the extensibility and configuration capabilities, CGI Advantage met all of the city's requirements out of the box, eliminating 130 customizations. The city also leverages CGI Advantage's integration platform – reducing reliance on manual processing and allows for real-time integration with AWS and Salesforce technologies used by the city.

CGI's modernization of Los Angeles' enterprise resource planning (ERP) system also focused on change management, delivery excellence, and the journey of the individual user. This includes those served by the online vendor self-service platform, where the city's 7,300 vendors can update account information, view contract and payment status, submit and track invoices and respond to bidding opportunities. Additionally, the eProcurement system digitizes purchasing across contracts, inventory, and catalogs – creating an online experience similar to consumer shopping sites. The migration of the city's data storage was also part of the modernization, allowing the decommissioning of an expensive and aging content management solution.

To support the city user's personal journey of change to the new platform, CGI and the city collaborated to develop a comprehensive suite of eLearning videos, delivered in-person training, and executed sustained communication and outreach activities.

"Our ongoing partnership with the City of Los Angeles focuses on people as well as technology," said Joanna Robinson, Senior Vice-President of CGI's U.S. West operations. "CGI is not only an IT provider to the city but also as a change management advisor during their transition to a solution that provides a platform for growth as their requirements grow and evolve over time."

About CGI Advantage
CGI Advantage is a unified ERP platform featuring a powerful combination of modern technology and built-for-government solutions. Hosted in the Cloud, this secure, intuitive SaaS platform organically meets state and local government requirements and streamlines financial management, human resources, performance budgeting, procurement, and business intelligence operations. A proven solution, CGI Advantage is based on more than 46 years of public sector expertise and is supported by an active client community that values innovation and access to CGI's global network of experts. Learn more at cgi.com/advantage.

About CGI
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 90,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2023 reported revenue is $14.30 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

View original content:https://www.prnewswire.com/news-releases/cgi-modernizes-financial-management-and-procurement-operations-for-city-of-los-angeles-302195871.html

SOURCE CGI Technologies and Solutions, Inc.

FAQ

What recent upgrade did CGI announce for the City of Los Angeles?

CGI announced the successful upgrade of the City of Los Angeles' financial management and procurement operations using their CGI Advantage® cloud-based solution.

How does the new CGI Advantage® system benefit the City of Los Angeles?

The CGI Advantage® system integrates financial, procurement, and reporting functions, eliminating 130 customizations and digitizing vendor interactions for enhanced operational efficiency.

What technologies does the CGI Advantage® system integrate with for the City of Los Angeles?

The CGI Advantage® system integrates with AWS and Salesforce technologies for seamless operations.

How many vendors benefit from the updated CGI Advantage® system in Los Angeles?

Over 7,300 vendors benefit from the updated CGI Advantage® system, enabling real-time updates and an intuitive user experience.

What additional support did CGI provide to the City of Los Angeles during the system upgrade?

CGI provided extensive change management support, including eLearning videos, in-person training, and sustained communication and outreach activities.