Guild Mortgage Achieves Most Five-Star Ratings by Any Lender on Zillow
Guild Mortgage has achieved a significant milestone by becoming the lender with the most five-star reviews and total reviews on Zillow. The company maintains a remarkable 4.93/5 rating from over 250,000 reviews on Experience.com. Guild's success is attributed to its customer-centric approach and strategic expansion through acquisitions.
The company has received recognition from multiple organizations, including Bankrate, Business Insider, Forbes, and NerdWallet. A key strategic advantage is Guild's in-house Servicing Department, which supports their 'Customer-for-Life' strategy by maintaining relationships with homeowners after closing.
The recent acquisition of Academy Mortgage in early 2024 has increased Guild's volume by 20%, adding 1,000 employees and approximately 200 branches. This follows previous acquisitions of Cherry Creek Mortgage, First Centennial Mortgage, Legacy Mortgage, Inlanta Mortgage, and RMS.
Guild Mortgage ha raggiunto un traguardo significativo diventando il prestatore con il maggior numero di recensioni a cinque stelle e di recensioni totali su Zillow. L'azienda mantiene un notevole punteggio di 4.93/5 da oltre 250.000 recensioni su Experience.com. Il successo di Guild è attribuito al suo approccio orientato al cliente e all'espansione strategica attraverso acquisizioni.
L'azienda ha ricevuto riconoscimenti da diverse organizzazioni, tra cui Bankrate, Business Insider, Forbes e NerdWallet. Un vantaggio strategico chiave è il Servizio in-house di Guild, che supporta la loro strategia 'Cliente per tutta la vita' mantenendo relazioni con i proprietari di casa anche dopo la chiusura.
L'acquisizione recente di Academy Mortgage all'inizio del 2024 ha aumentato il volume di Guild del 20%, aggiungendo 1.000 dipendenti e circa 200 filiali. Ciò segue le precedenti acquisizioni di Cherry Creek Mortgage, First Centennial Mortgage, Legacy Mortgage, Inlanta Mortgage e RMS.
Guild Mortgage ha logrado un hito significativo al convertirse en el prestamista con más reseñas de cinco estrellas y reseñas totales en Zillow. La compañía mantiene una calificación notable de 4.93/5 de más de 250,000 reseñas en Experience.com. El éxito de Guild se atribuye a su enfoque centrado en el cliente y a la expansión estratégica a través de adquisiciones.
La empresa ha recibido reconocimiento de varias organizaciones, incluyendo Bankrate, Business Insider, Forbes y NerdWallet. Una ventaja estratégica clave es el Departamento de Servicio interno de Guild, que apoya su estrategia de 'Cliente de por vida' al mantener relaciones con los propietarios de viviendas después del cierre.
La reciente adquisición de Academy Mortgage a principios de 2024 ha aumentado el volumen de Guild en un 20%, sumando 1,000 empleados y aproximadamente 200 sucursales. Esto sigue a adquisiciones anteriores de Cherry Creek Mortgage, First Centennial Mortgage, Legacy Mortgage, Inlanta Mortgage y RMS.
길드 모기지는 질로우에서 별 다섯 개 리뷰와 리뷰 총수가 가장 많은 대출 기관이 되어 중요한 이정표를 달성했습니다. 이 회사는 Experience.com에서 250,000개 이상의 리뷰로부터 4.93/5라는 놀라운 평점을 유지하고 있습니다. 길드의 성공은 고객 중심 접근 방식과 인수를 통한 전략적 확장 덕분입니다.
이 회사는 Bankrate, Business Insider, Forbes, NerdWallet 등 여러 조직으로부터 인정을 받았습니다. 주요 전략적 이점은 길드의 내부 서비스 부서로, 닫힌 후에도 주택 소유자와의 관계를 유지하여 '고객 평생' 전략을 지원합니다.
2024년 초에 아카데미 모기지를 인수한 것은 길드의 거래량을 20% 증가시키고 1,000명의 직원과 약 200개의 지점을 추가했습니다. 이는 Cherry Creek Mortgage, First Centennial Mortgage, Legacy Mortgage, Inlanta Mortgage 및 RMS의 이전 인수 이후의 일입니다.
Guild Mortgage a atteint un jalon significatif en devenant le prêteur avec le plus d'avis cinq étoiles et le plus d'avis totaux sur Zillow. L'entreprise maintient une note exceptionnelle de 4.93/5 basée sur plus de 250 000 avis sur Experience.com. Le succès de Guild est attribué à son approche centrée sur le client et à son expansion stratégique par le biais d'acquisitions.
La société a reçu des reconnaissances de plusieurs organisations, y compris Bankrate, Business Insider, Forbes et NerdWallet. Un avantage stratégique clé est le département de services interne de Guild, qui soutient leur stratégie 'Client à vie' en maintenant des relations avec les propriétaires après la clôture.
La récente acquisition de Academy Mortgage début 2024 a augmenté le volume de Guild de 20 %, ajoutant 1 000 employés et environ 200 succursales. Cela fait suite aux acquisitions précédentes de Cherry Creek Mortgage, First Centennial Mortgage, Legacy Mortgage, Inlanta Mortgage et RMS.
Guild Mortgage hat einen bedeutenden Meilenstein erreicht, indem es der Kreditgeber mit den meisten Fünf-Sterne-Bewertungen und der höchsten Gesamtzahl an Bewertungen auf Zillow geworden ist. Das Unternehmen hat eine bemerkenswerte Bewertung von 4.93/5 aus über 250.000 Bewertungen auf Experience.com. Der Erfolg von Guild wird auf den kundenorientierten Ansatz und die strategische Expansion durch Akquisitionen zurückgeführt.
Das Unternehmen hat Anerkennung von mehreren Organisationen erhalten, darunter Bankrate, Business Insider, Forbes und NerdWallet. Ein wesentlicher strategischer Vorteil ist die interne Servicestelle von Guild, die ihre 'Kunde-fürs-Leben'-Strategie unterstützt, indem sie die Beziehungen zu Hausbesitzern nach dem Abschluss aufrechterhält.
Die kürzliche Übernahme von Academy Mortgage Anfang 2024 hat das Volumen von Guild um 20 % erhöht und 1.000 Mitarbeiter sowie etwa 200 Filialen hinzugefügt. Dies folgt auf frühere Übernahmen von Cherry Creek Mortgage, First Centennial Mortgage, Legacy Mortgage, Inlanta Mortgage und RMS.
- Achieved highest number of five-star reviews and total reviews on Zillow
- Maintains 4.93/5 rating from over 250,000 reviews on Experience.com
- 20% volume increase through Academy Mortgage acquisition
- Added 1,000 employees and 200 branches through recent acquisition
- Recognition from multiple major financial institutions and industry authorities
- None.
Insights
The achievement of becoming the most-reviewed and highest-rated lender on Zillow is a marketing win rather than a material financial development. While customer satisfaction metrics can indirectly influence business performance, they don't directly impact financial statements or stock value. The article primarily discusses Guild's service quality and recent growth through acquisitions, but lacks specific financial metrics or material business impacts.
The acquisition of Academy Mortgage adding 20% volume growth and 1,000 employees was already priced into the stock when announced in early 2024. The consolidation of previous acquisitions like Cherry Creek and Legacy Mortgage represents historical rather than new information for investors.
In simple terms: While good reviews are nice for business reputation, they don't typically move stock prices or materially change company financials. This news is more about brand perception than business fundamentals.
“Guild Mortgage's success is built on the hard work and dedication of its teams across the nation, and the company's customer-centric approach ensures that every client receives personalized service tailored to their unique needs,” said Terry Schmidt, Guild Mortgage CEO. “In addition, we have strategically expanded our footprint and grown our brand in recent years, which placed us in a position to achieve such an incredible milestone.”
Unmatched Customer Service
Guild's loan officers and support staff are renowned for their professionalism, responsiveness, and deep industry knowledge. With more than a quarter of a million reviews on Experience.com, Guild is able to boast an incredibly high 4.93/5 rating. In the last year alone, Guild Mortgage was named a top mortgage lender by Bankrate, Business Insider, Forbes, NerdWallet, the
The strength of Guild’s in-house Servicing Department also plays a critical role in the lender’s “Customer-for-Life" strategy. By servicing the majority of loans it funds, Guild loan officers can be alerted to past clients who may need their origination services again, enabling the company to remain a part of a homeowners journey long past closing.
Remarkable Growth and Strategic Acquisitions
In recent years, Guild Mortgage has experienced significant growth, driven by strategic acquisitions, and a robust market presence. The acquisition of Academy Mortgage in early 2024 added
This move, along with the earlier acquisitions of Cherry Creek Mortgage, First Centennial Mortgage, Legacy Mortgage, Inlanta Mortgage and RMS has expanded Guild's footprint and enhanced its service offerings, positioning the company as a national leader in the independent retail mortgage industry.
Disclaimer:
Information accurate as of 11.01.2024. Guild Mortgage received the most mortgage lender reviews and most 5-star reviews among mortgage lenders on Zillow in 2024.
About Guild Mortgage
Guild Mortgage Company, a wholly owned subsidiary of Guild Holdings Company (NYSE: GHLD), was founded in 1960 and is a nationally recognized independent mortgage lender providing residential mortgage products and local in-house origination and servicing. Guild employs a relationship-based loan sourcing strategy to execute on its mission of delivering the promise of home ownership in neighborhoods and communities across 49 states and the
View source version on businesswire.com: https://www.businesswire.com/news/home/20250116540726/en/
Megan Strader
Guild Mortgage Communications Director
Mstrader@guildmortgage.net
319.775.2107
Source: Guild Mortgage
FAQ
What impact did the Academy Mortgage acquisition have on Guild Mortgage (GHLD) in 2024?
What is Guild Mortgage's (GHLD) current customer satisfaction rating on Experience.com?
How does Guild Mortgage's (GHLD) Customer-for-Life strategy work?
Which major acquisitions has Guild Mortgage (GHLD) completed recently?
What recognition has Guild Mortgage (GHLD) received from industry authorities?
