GE HealthCare announces major academic medical center as first customer to adopt new Hospital Pulse Tile for Command Center
GE HealthCare (Nasdaq: GEHC) has introduced Hospital Pulse, a new tile for its Command Center Software Platform. This innovative tool provides real-time operational insights across hospital departments, enabling quick adjustments throughout the day. Duke Health, a Command Center Software user since 2019, will be the first to implement Hospital Pulse Tile globally.
The tile offers customizable dashboards that display vital operational metrics, such as emergency department admissions and post-anesthesia boarding times. It aims to enhance hospital efficiency, support care teams, and improve patient experience. Duke Health has already seen significant improvements, including a 66% decrease in bed request to bed assigned time and a 50% reduction in temporary labor requirements since 2020.
Hospital Pulse Tile will be widely available to U.S. customers next year, joining other Command Center Tiles like Patient Placement Prioritizer and ED Expediter. This addition further strengthens GE HealthCare's AI-enabled portfolio of digital enterprise offerings.
- Introduction of Hospital Pulse Tile, enhancing real-time operational insights for hospitals
- Duke Health as first global customer, showcasing market interest
- 66% decrease in bed request to bed assigned time at Duke Health
- 50% reduction in temporary labor requirements at Duke Health since 2020
- 6% improvement in productivity at Duke Health
- Expansion of GE HealthCare's AI-enabled portfolio of digital enterprise offerings
- availability of Hospital Pulse Tile to U.S. customers only in the next year
Insights
Key benefits include:
- Real-time operational insights across departments
- Customizable metrics for different leadership levels
- Improved patient flow and capacity management
- Potential for significant efficiency gains, as evidenced by Duke Health's results:
66% decrease in bed request to bed assigned time50% reduction in temporary labor requirements6% improvement in productivity
The Hospital Pulse Tile, set for wider U.S. release next year, could be a game-changer for hospital efficiency and patient care quality. Its ability to integrate with existing systems and provide predictive insights positions GE HealthCare as a strong player in the healthcare AI and analytics market.
- Potential for recurring revenue through software subscriptions
- Increased market share in the competitive healthcare AI space
- Cross-selling opportunities within GE HealthCare's existing customer base
- Expansion of the company's digital and AI-enabled portfolio, diversifying revenue streams
The partnership with Duke Health serves as a valuable case study, potentially accelerating adoption among other large healthcare systems. While specific revenue projections aren't provided, the demonstrated efficiency gains at Duke Health (
Investors should monitor the wider U.S. release in 2024 for adoption rates and any impact on GE HealthCare's software segment growth. This product launch aligns with the industry trend towards AI-driven operational efficiency, positioning GEHC favorably in a high-growth market.
- GE HealthCare announces Hospital Pulse, the newest tile for its Command Center Software Platform
“Implementing 24-hour monitoring in our command center has been truly impactful to how we operate, the experience of our care team, and the way we support patients,” said Kristie Barazsu, Associate Chief Operating Officer – Emergency Services, Patient Flow & Support Services at Duke University Hospital. “As patients and family members, we think of high-quality care as a positive interaction with the care team, but operationally, there’s a lot that needs to happen behind the scenes of a hospital to enable that. Using AI-powered technology in platforms is how we sustainably support those care teams so they can focus on supporting patients.”
GE HealthCare’s Command Center software supports hospital systems by simplifying the orchestration of patient care, including balancing the competing demands from all service points across the hospital system. Using a suite of specialized tiles—discrete applications that live within the platform—Command Center integrates streaming data from the EMR and other source systems to match patients with the right bed quickly and provide healthcare staff with network-wide visibility and planning tools to ultimately improve access to care, reduce wait times, conserve resources, and enhance operational efficiency. These applications enable teams to take action with real-time insights and help teams consider adjustments based on the system’s predictive insights. For example, at Duke Health, there are more than 150 users on average logging in every day to Command Center to understand various aspects of hospital operations.
“Duke Health’s adoption of Hospital Pulse Tile is a continuation of a longstanding relationship. We look forward to continuing to work with Duke Health as they continue finding ways to enhance their system-wide efficiencies for the benefits of patients and their care teams,” said Bree Bush, General Manager of Command Center at GE HealthCare. “This expansion is part of our wider efforts with Duke to harness advanced digital and AI technologies to enhance their operational efficiencies. By tackling some of their most pressing challenges together, we are committed to maximizing the impact of our solutions and achieving meaningful outcomes in healthcare.”
Duke Health sought new ways to integrate the latest digital and AI-enabled technologies to enhance operational efficiencies. For example, health systems often struggle to manage patient flow and capacity due to disparate data across multiple systems. GE HealthCare enabled Duke Health to deploy machine learning models within its systems to provide better data-driven operational decision-making and improve access to care. Over 20 criteria elements are continually evaluated, including patient specific data elements and organizational pressures. As a result, Duke Health decreased bed request to bed assigned time by
Hospital Pulse Tile is designed to:
- Enable leaders to understand the latest updates on the health system’s operational health and pinpoint current bottlenecks in real-time. Hospital Pulse Tile does this by including real-time and historical information to bring context to each operational metric, for example whether admissions are occurring faster or slower than yesterday.
- Provide a snapshot of key operational metrics including a real-time view of number of patients admitted from multiple entry points (e.g., the emergency department, procedural areas, etc.), average length of stay, and emergency room admission rate to efficiently manage hospital operations at a glance and mitigate bottlenecks.
- Support all levels of organizational leadership to get the information they need at a glance, from the nursing unit to the c-suite. Hospital Pulse Tile is designed to allow each user to tailor the dashboard to provide the key metrics to their needs.
Command Center is included within GE HealthCare’s AI-enabled portfolio of digital enterprise offerings. Its AI-enhanced features are designed to help manage patient flow and capacity, mitigate bottlenecks, eliminate inefficiencies, expedite discharges, and improve access to care. In addition to Hospital Pulse, other Command Center Tiles include the Patient Placement Prioritizer Tile, Capacity Intake Tile, Procedural Growth Tile, and ED Expediter Tile.
Hospital Pulse Tile will be widely available to
About GE HealthCare Technologies Inc.
GE HealthCare is a leading global medical technology, pharmaceutical diagnostics, and digital solutions innovator, dedicated to providing integrated solutions, services, and data analytics to make hospitals more efficient, clinicians more effective, therapies more precise, and patients healthier and happier. Serving patients and providers for more than 125 years, GE HealthCare is advancing personalized, connected, and compassionate care, while simplifying the patient’s journey across the care pathway. Together our Imaging, Ultrasound, Patient Care Solutions, and Pharmaceutical Diagnostics businesses help improve patient care from diagnosis, to therapy, to monitoring. We are a
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GE HealthCare Media Contact:
Sofia Mata-Leclerc, Head of Science and Technology Communications
sofia.mata-leclerc@gehealthcare.com
Source: GE HealthCare Technologies Inc.
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