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Genpact Limited (NYSE: G) is a global professional services firm known for its commitment to delivering transformative business outcomes that shape the future. Established as a spin-off from General Electric in 1998, Genpact leverages its deep industry and functional expertise to provide innovative solutions across a range of sectors including banking and financial services, insurance, capital markets, consumer product goods, life sciences, infrastructure, manufacturing, healthcare, and high-tech.
With over 125,000 employees operating in more than 30 countries, Genpact prides itself on its ability to combine process expertise, technology capabilities, and industry knowledge to help clients achieve significant growth, cost efficiency, and business agility. The company’s proprietary digital business platform, Genpact Cora, integrates advanced technologies such as AI and analytics to streamline operations, enhance decision-making, and drive intelligent operations.
Genpact’s impressive client roster includes more than one-fourth of the Fortune Global 500, reflecting its reputation as a trusted partner for large-scale digital transformation projects. The firm’s dedication to operational excellence has led to collaborations with leading technology platforms like Salesforce, Microsoft, and other industry giants. Recent partnerships include a multi-year engagement with Advantage Solutions to implement industry-leading platforms and a strategic collaboration with Tropicana Brands Group to transform global business services and supply chain operations.
Financially, Genpact has demonstrated consistent growth. For the fiscal year ending December 31, 2023, the company reported annual revenue of $4.5 billion, showing a 2% year-over-year increase despite macroeconomic challenges. The company continues to invest in new technologies and innovative strategies to maintain its competitive edge. In May 2024, Genpact announced a $400 million notes offering intended for general corporate purposes, including the repayment of existing debt, which underscores its strong financial management and strategic foresight.
Genpact’s leadership in the industry is further evidenced by its recognition in various assessments, including Everest Group’s PEAK Matrix® Assessment for financial crime and compliance, where it was named a Leader for the fourth consecutive year. This accolade highlights Genpact’s comprehensive capabilities in areas such as anti-money laundering, fraud management, and risk compliance.
Committed to creating a positive impact, Genpact operates with a purpose-driven approach, aiming to build a world that works better for people. This ethos is reflected in every aspect of the company's operations, from its innovative solutions and strategic partnerships to its sustainable business practices.
Guidewire Software has welcomed Genpact as a new Solution partner in its PartnerConnect program. This collaboration offers insurers access to Genpact’s Ready for Guidewire validated add-on, which enhances the ClaimCenter platform for claims processing. The add-on facilitates seamless claims management, enabling digital inspections and improved customer satisfaction through faster claims cycle times. The partnership aims to transform and streamline the entire claims lifecycle, allowing insurers to deliver superior service to policyholders.
On July 22, 2021, Genpact (NYSE: G) was recognized as a leader in the 2021 Aragon Research Globe for Digital Business Platforms for its Genpact Cora platform. This AI-based platform supports end-to-end digital transformation by automating and enhancing business processes, improving agility, providing governance, and offering critical insights. The Aragon Research Globe evaluates 17 major providers, assessing their strategies and performance in the market, emphasizing Genpact's strong position in driving comprehensive business transformation through its innovative solutions.
Genpact has appointed Michael Weiner as its new Senior Vice President and Chief Financial Officer, effective August 10, 2021. Weiner succeeds Edward Fitzpatrick, who has served as CFO since 2014 and will transition to a Senior Vice President and Senior Client Advisor role. Weiner previously held the position of CFO at National General Holdings Corp. until its acquisition by Allstate in January 2021. The leadership change is expected to support Genpact's strategic growth agenda as stated by CEO N.V. 'Tiger' Tyagarajan.
Genpact (NYSE: G) announced its collaboration with the Not Impossible Foundation and Bento to enhance food security in America, particularly during the pandemic. The initiative aims to serve one million meals monthly by linking donors and communities through technology. Currently operational in seven cities, plans for expansion to four others are underway. This experience will also gain visibility at the 2021 ABB New York City E-Prix with the Not Impossible Bento logo on race cars, leveraging media exposure to raise awareness about food insecurity.
On July 6, 2021, Genpact (NYSE: G) was recognized as a leader in the Everest Group PEAK Matrix® for Trust and Safety – Content Moderation Service Providers 2021 report. The evaluation assessed 18 companies based on vision, strategy, scope of services, and innovation. Genpact's comprehensive approach to content moderation—including advanced AI tools and a Global Command Center—was highlighted. The firm successfully implemented over 10 major policy improvements for a social media client, demonstrating its capability to enhance user safety and manage reputational risks effectively.
Genpact (NYSE: G) is expanding its operations in Germany to address increasing client demands for digital transformation services in various sectors including supply chain management, finance, and analytics. The German market represents a significant opportunity, with enterprises expected to invest $45-$55 billion in digital transformation. This expansion builds on Genpact's 2018 acquisition of Barkawi Management Consultants, enhancing its supply chain capabilities. The company aims to aid German clients in driving productivity and growth amidst post-COVID recovery.
Genpact (NYSE: G) will announce its second-quarter earnings after U.S. market close on August 5, 2021. The management will host a conference call at 4:30 p.m. ET to discuss performance. Investors can join the call by dialling +1 (877) 654-0173 within the U.S. or +1 (281) 973-6289 internationally, using conference ID 7257488. A live webcast will be accessible on the Genpact Investor Relations website, with a replay available post-call.
Genpact (NYSE: G) announces its CFO, Ed Fitzpatrick, will join a virtual fireside chat at William Blair's 41st Annual Growth Conference on June 9, 2021, starting at 10:15 a.m. Eastern Time. The session will last approximately 30 minutes. Investors and the public can access a live audio webcast and a replay for 30 days on the Genpact Investor Relations website. Genpact is a global professional services firm focused on digital transformation and intelligent operations.
Genpact (NYSE: G), a leader in digital transformation, has been awarded the 2021 CSO50 Award by IDG's CSO for its outstanding secure work-from-home practices. This marks the fifth consecutive year Genpact has received this recognition. Amidst the pandemic, Genpact swiftly transitioned over 90,000 employees to a remote work model while ensuring robust cybersecurity measures. The award emphasizes Genpact's commitment to security and its responsive strategies in an evolving workplace landscape. The CSO50 Awards will be presented at the CSO50 Conference on November 16-18, 2021.
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