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Genpact Limited (NYSE: G) is a global professional services firm known for its commitment to delivering transformative business outcomes that shape the future. Established as a spin-off from General Electric in 1998, Genpact leverages its deep industry and functional expertise to provide innovative solutions across a range of sectors including banking and financial services, insurance, capital markets, consumer product goods, life sciences, infrastructure, manufacturing, healthcare, and high-tech.
With over 125,000 employees operating in more than 30 countries, Genpact prides itself on its ability to combine process expertise, technology capabilities, and industry knowledge to help clients achieve significant growth, cost efficiency, and business agility. The company’s proprietary digital business platform, Genpact Cora, integrates advanced technologies such as AI and analytics to streamline operations, enhance decision-making, and drive intelligent operations.
Genpact’s impressive client roster includes more than one-fourth of the Fortune Global 500, reflecting its reputation as a trusted partner for large-scale digital transformation projects. The firm’s dedication to operational excellence has led to collaborations with leading technology platforms like Salesforce, Microsoft, and other industry giants. Recent partnerships include a multi-year engagement with Advantage Solutions to implement industry-leading platforms and a strategic collaboration with Tropicana Brands Group to transform global business services and supply chain operations.
Financially, Genpact has demonstrated consistent growth. For the fiscal year ending December 31, 2023, the company reported annual revenue of $4.5 billion, showing a 2% year-over-year increase despite macroeconomic challenges. The company continues to invest in new technologies and innovative strategies to maintain its competitive edge. In May 2024, Genpact announced a $400 million notes offering intended for general corporate purposes, including the repayment of existing debt, which underscores its strong financial management and strategic foresight.
Genpact’s leadership in the industry is further evidenced by its recognition in various assessments, including Everest Group’s PEAK Matrix® Assessment for financial crime and compliance, where it was named a Leader for the fourth consecutive year. This accolade highlights Genpact’s comprehensive capabilities in areas such as anti-money laundering, fraud management, and risk compliance.
Committed to creating a positive impact, Genpact operates with a purpose-driven approach, aiming to build a world that works better for people. This ethos is reflected in every aspect of the company's operations, from its innovative solutions and strategic partnerships to its sustainable business practices.
Genpact has been recognized as a Leader and Star Performer in the Everest Group's Finance and Accounting Service Provider Landscape PEAK Matrix® Assessment 2021, marking its 10th consecutive year in this position. The report highlights Genpact's expertise across various industries and its digital platform, Genpact Cora, which supports transformation in finance processes. Significant factors include strong revenue growth, enhanced CFO advisory services, and high client satisfaction, reflecting Genpact's commitment to innovation and talent development.
Zenarate and Genpact are set to co-lead a workshop titled "Develop Top Performing Agents Through AI Conversation Simulation" at the Customer Contact Week conference on December 14, 2021, in Las Vegas. The session will highlight Zenarate's AI Coach, which aids Genpact in training agents to enhance performance and achieve key performance indicators. The workshop promises to showcase a live demonstration, emphasizing benefits such as accelerated agent proficiency and minimal integration requirements. Zenarate's AI Coach is widely used across multiple countries, supporting diverse industries.
Genpact Limited (NYSE: G) reported strong Q3 2021 results, achieving a record total revenue of $1.02 billion, marking a 9% year-over-year increase. Global Client revenue grew by 12%, illustrating robust demand for Transformation Services. Net income reached $102 million, a 20% increase, with a margin of 10.1%. The company expects full-year revenue of $3.96 to $4.0 billion, up 7.0% to 8.0%. Adjusted diluted EPS is now projected at $2.40 to $2.43. The firm continues to invest strategically in capabilities and talent to address evolving client needs.
Everest Group has recognized Genpact (NYSE: G) as a Leader and Star Performer in its 2021 PEAK Matrix report for Property and Casualty Insurance Business Process Service Providers. The report highlights Genpact’s strength in leveraging design thinking, analytics, and digital technologies to optimize insurance operations. Key attributes include expertise in cloud enablement, robust claims management, and talent development through its Genome platform. Genpact's consistent investment in client transformation and operational efficiency supports its strong positioning within the insurance sector.
Genpact (NYSE: G) has been recognized as a Leader and Star Performer in Everest Group's Procurement Outsourcing Services PEAK Matrix® Assessment 2021. The assessment highlighted Genpact's strengths in strategic sourcing and its digital transformation capabilities. Key factors for this recognition include significant year-over-year revenue growth, the enhancement of digital analytics through the acquisition of Enquero, and the expansion into new markets, particularly in APAC and North America. This reinforces Genpact's position in delivering effective procurement solutions amidst evolving market demands.
Genpact Limited (NYSE: G) declared a cash dividend of $0.1075 per common share for Q4 2021. This dividend will be payable on December 22, 2021, to shareholders of record as of December 10, 2021. The future declaration of dividends will depend on the discretion of the board of directors. The company continues to focus on delivering digital transformation and innovative operations for clients.
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