Genpact Collaborates with Microsoft to Drive Modern Finance Transformation Across Enterprises
Genpact (NYSE: G) collaborates with Microsoft to drive modern finance transformation across enterprises by combining Microsoft Azure OpenAI Service with Genpact's expertise. The collaboration aims to leverage data, technology, and AI to innovate finance organizations globally, enabling quicker decision-making and supporting growth.
Genpact's collaboration with Microsoft is set to drive modern finance transformation across enterprises by leveraging data, technology, and AI.
The partnership focuses on using Microsoft Azure OpenAI Service along with Genpact's expertise to transform finance organizations globally.
The collaboration aims to enable faster decision-making and support growth by leveraging data and AI in finance functions.
Genpact's responsible use of Azure OpenAI Service has already yielded positive results in modernizing finance functions globally, providing fast access to insights and creating actionable finance data and analytics strategies.
Genpact has achieved strong results in areas such as vendor management automation, customer collections process transformation, and implementing AI-based digital assistants to streamline tax document submissions.
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Microsoft Azure OpenAI Service coupled with Genpact's deep domain, data, technology, and AI expertise provides a powerful combination to future-proof finance organizations globally
The financial sector is on the brink of realizing significant benefits from the latest advancements in AI technology, and this collaboration will bring Microsoft Azure OpenAI Service together with Genpact's expertise to transform finance organizations into engines of the future – enabling quicker decision-making supported by a foundation of data and AI.
"Genpact has a decades-long expertise and leadership in finance and accounting services," said Balkrishan "BK" Kalra, President and CEO, Genpact. "Our strategic collaboration with Microsoft will drive the next wave of finance transformation using AI to transform finance functions into strategic, data-driven operations that support growth and competitiveness."
Genpact's responsible use of Azure OpenAI Service is yielding early results in modernizing finance functions globally, supporting businesses with faster access to insights and creating a modern, actionable finance data and analytics strategy.
"AI is revolutionizing the finance industry by enabling unprecedented levels of efficiency, accuracy, and innovation," said Nicole Dezen, Chief Partner Officer, Microsoft. "We are thrilled to partner with Genpact to combine their domain expertise with Microsoft Azure OpenAI Service to empower finance organizations to harness the power of data to drive business transformation."
Genpact is also modernizing its own finance function through extensive use of Microsoft's AI tools to drive superior employee and supplier experience. By harnessing the power of data, technology, and AI, Genpact has achieved strong results across multiple areas of finance:
- Genpact has enhanced vendor management automation with advanced AI algorithms to analyze vast amounts of supplier data, driving
85% accuracy in response and doubling supplier satisfaction. This data-driven approach, coupled with real-time communication, is driving favorable deal negotiations and reduced disputes. - Genpact's customer collections process has transformed with AI-powered analytics and automation along with streamlining of invoice and payment tracking.
- Genpact has implemented a large language model-based digital assistant, which uses advanced natural language processing (NLP) and machine learning (ML) to streamline tax document submissions. This AI-driven innovation has led to a
53% reduction in support tickets, and significantly improved employee experience.
This collaboration builds on Genpact's decades-long expertise in AI innovation and its AI-first strategy focused on using data, technology, AI, and industry-leading partnerships to drive outcomes both internally and externally for shareholders, clients, communities, and talent.
Visit these pages for more information on Genpact's partners and Genpact's generative AI solutions.
About Genpact
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
MEDIA CONTACTS:
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FAQ
What is the collaboration between Genpact and Microsoft about?
The collaboration aims to drive modern finance transformation across enterprises by using data, technology, and AI to innovate finance organizations globally.
What are the benefits of the partnership between Genpact and Microsoft?
The partnership aims to enable quicker decision-making, support growth, and transform finance functions into strategic, data-driven operations using AI and data.
How has Genpact benefited from the collaboration with Microsoft?
Genpact has achieved positive results in modernizing finance functions globally, such as enhancing vendor management automation, transforming customer collections processes, and implementing AI-based digital assistants.
What is Genpact's expertise in the finance industry?
Genpact has decades-long expertise and leadership in finance and accounting services, focusing on using data, technology, and AI to drive innovation in finance organizations.
What results has Genpact achieved in modernizing its own finance function?
Genpact has achieved strong results in areas like vendor management automation, customer collections process transformation, and implementing AI-based digital assistants to streamline tax document submissions.
