Genpact Announces Integration with Salesforce Data Cloud to Drive AI-Powered Solutions Across Enterprises
Genpact (NYSE: G) has announced its integration with Salesforce Data Cloud to offer AI-driven industry-specific cloud solutions. This partnership aims to transform operations and drive competitive advantages for enterprises by combining Genpact's AI and industry expertise with Salesforce's data management capabilities. The integration addresses issues related to disconnected and unstructured data, including quality, accessibility, and scalability.
Key benefits include:
- Improved decision-making and optimized operations
- Breaking down data silos
- Gaining real-time insights
- Delivering personalized experiences at scale
Genpact has also launched a comprehensive training program for its employees on Salesforce's Einstein AI and Data Cloud platforms to enhance skills and boost innovation.
Genpact (NYSE: G) ha annunciato la sua integrazione con Salesforce Data Cloud per offrire soluzioni cloud specifiche per settore, guidate dall'IA. Questa partnership ha l'obiettivo di trasformare le operazioni e creare vantaggi competitivi per le aziende, combinando l'expertise di Genpact nell'IA e nel settore con le capacità di gestione dei dati di Salesforce. L'integrazione affronta problemi legati a dati disconnessi e non strutturati, inclusi qualità, accessibilità e scalabilità.
I principali vantaggi includono:
- Decisioni migliorate e operazioni ottimizzate
- Eliminazione dei silos informativi
- Ottenere informazioni in tempo reale
- Fornire esperienze personalizzate su larga scala
Genpact ha anche lanciato un programma di formazione completo per i suoi dipendenti sulle piattaforme Einstein AI e Data Cloud di Salesforce, per migliorare le competenze e stimolare l'innovazione.
Genpact (NYSE: G) ha anunciado su integración con Salesforce Data Cloud para ofrecer soluciones en la nube específicas para la industria impulsadas por IA. Esta asociación tiene como objetivo transformar las operaciones y generar ventajas competitivas para las empresas al combinar la experiencia de Genpact en IA y la industria con las capacidades de gestión de datos de Salesforce. La integración aborda problemas relacionados con datos desconectados y no estructurados, incluidos calidad, accesibilidad y escalabilidad.
Los beneficios clave incluyen:
- Mejora en la toma de decisiones y optimización de operaciones
- Eliminación de silos de datos
- Obtención de información en tiempo real
- Entrega de experiencias personalizadas a gran escala
Genpact también ha lanzado un programa de formación integral para sus empleados sobre las plataformas Einstein AI y Data Cloud de Salesforce, con el fin de mejorar habilidades y fomentar la innovación.
Genpact (NYSE: G)가 AI 기반 산업별 클라우드 솔루션을 제공하기 위해 Salesforce Data Cloud와의 통합을 발표했습니다. 이번 파트너십은 Genpact의 AI 및 산업 전문성을 Salesforce의 데이터 관리 기능과 결합하여 운영을 혁신하고 기업의 경쟁 우위를 강화하는 것을 목표로 합니다. 이 통합은 품질, 접근성 및 확장성과 같은 분리된 비구조적 데이터와 관련된 문제를 해결합니다.
주요 이점은 다음과 같습니다:
- 의사 결정 개선 및 운영 최적화
- 데이터 사일로 해체
- 실시간 통찰력 확보
- 대규모 개인화된 경험 제공
Genpact는 또한 직원들을 위한 Salesforce의 Einstein AI 및 Data Cloud 플랫폼에 대한 포괄적인 교육 프로그램을 시작하여 기술을 향상하고 혁신을 촉진하고 있습니다.
Genpact (NYSE: G) a annoncé son intégration avec Salesforce Data Cloud pour offrir des solutions cloud spécifiques à l'industrie alimentées par l'IA. Ce partenariat vise à transformer les opérations et à créer des avantages concurrentiels pour les entreprises en combinant l'expertise de Genpact en matière d'IA et de secteur avec les capacités de gestion des données de Salesforce. L'intégration traite des problèmes liés à des données déconnectées et non structurées, y compris la qualité, l'accessibilité et l'évolutivité.
Les principaux avantages incluent :
- Amélioration de la prise de décision et optimisation des opérations
- Élimination des silos de données
- Obtention d'informations en temps réel
- Offre d'expériences personnalisées à grande échelle
Genpact a également lancé un programme de formation complet pour ses employés sur les plateformes Einstein AI et Data Cloud de Salesforce afin d'améliorer les compétences et de stimuler l'innovation.
Genpact (NYSE: G) hat seine Integration mit Salesforce Data Cloud angekündigt, um KI-gesteuerte, branchenspezifische Cloud-Lösungen anzubieten. Diese Partnerschaft zielt darauf ab, die Abläufe zu transformieren und wettbewerbsfähige Vorteile für Unternehmen zu schaffen, indem Genpacts KI- und Branchenexpertise mit den Datenmanagementfähigkeiten von Salesforce kombiniert wird. Die Integration adressiert Probleme im Zusammenhang mit getrennten und unstrukturierten Daten, einschließlich Qualität, Zugänglichkeit und Skalierbarkeit.
Wichtige Vorteile sind:
- Verbesserte Entscheidungsfindung und optimierte Abläufe
- Abbau von Datensilos
- Gewinnung von Echtzeiteinblicken
- Bereitstellung personalisierter Erlebnisse in großem Maßstab
Genpact hat auch ein umfassendes Schulungsprogramm für seine Mitarbeiter zu den Plattformen Einstein AI und Data Cloud von Salesforce gestartet, um die Fähigkeiten zu verbessern und Innovationen zu fördern.
- Integration with Salesforce Data Cloud to offer AI-driven industry-specific solutions
- Potential to improve decision-making and optimize operations for enterprises
- Addressing issues with disconnected and unstructured data
- Launch of comprehensive training program for employees on Salesforce's Einstein AI and Data Cloud platforms
- None.
Insights
This integration marks a significant advancement in enterprise AI solutions. By combining Genpact's industry expertise with Salesforce Data Cloud, companies can now unlock valuable insights from their fragmented data landscape. This partnership addresses critical challenges in data management, including quality, accessibility and scalability.
The integration's potential to improve decision-making and optimize operations across various sectors is noteworthy. However, the real game-changer lies in its ability to deliver personalized experiences at scale, a important factor in today's customer-centric business environment.
Genpact's investment in employee training on Salesforce's Einstein AI and Data Cloud platforms demonstrates a forward-thinking approach, positioning them well in the rapidly evolving AI landscape. This move could potentially accelerate innovation and give Genpact a competitive edge in the professional services market.
The integration of Genpact's AI capabilities with Salesforce Data Cloud represents a significant leap in data unification and activation. By addressing the pervasive issue of disconnected and unstructured data, this solution promises to enhance data quality and accessibility across enterprises.
The 360-degree customer view offered by Data Cloud is particularly valuable. It allows for real-time insights and personalized engagement, which are important in today's data-driven business landscape. However, the true value lies in the potential for predictive and generative AI applications, enabled by the seamless harmonization of structured and unstructured data.
While the potential benefits are substantial, companies should be prepared for the challenges of implementation and ensuring data privacy and security in this more interconnected data ecosystem.
This partnership positions Genpact as a stronger player in the AI-driven solutions market. By leveraging Salesforce's robust Data Cloud platform, Genpact can now offer more comprehensive and sophisticated services to its clients across various industries.
The focus on industry-specific solutions is particularly strategic. It allows Genpact to differentiate itself in a crowded market by offering tailored AI solutions for sectors like consumer goods, life sciences, manufacturing, banking and insurance. This approach could lead to increased market share and higher-value contracts.
However, the success of this initiative will largely depend on Genpact's ability to effectively integrate these new capabilities into their existing service offerings and demonstrate tangible ROI to clients. The comprehensive training program for employees is a positive step, but continuous investment in talent and technology will be important to maintain a competitive edge in the rapidly evolving AI landscape.
This new integration combines Genpact's AI and industry expertise with Salesforce Data Cloud to unlock data-driven insights
Genpact's integration with Data Cloud will solve issues associated with disconnected and unstructured data, including poor quality, accessibility, and scalability. By combining Genpact's deep industry knowledge in consumer goods, life sciences, manufacturing, banking, and insurance, with Data Cloud, businesses can improve decision-making, optimize operations, and drive growth.
"To navigate an increasingly complex business environment, business leaders must unlock the full potential of their data assets – but they can only do so if they have a more holistic view," said Riju Vashisht, Chief Growth Officer, Genpact. "Our partnership with Salesforce combines our data, technology, and AI expertise and a global talent pool with the Salesforce Data Cloud, helping businesses break down data silos, gain real-time insights, and deliver personalized experiences at scale."
Data Cloud offers a 360-degree view of the customer every team can act on by seamlessly connecting, unifying, and activating data that lives in silos across an organization. This allows Genpact to better enable automation, analytics, and personalized engagement. Genpact has also launched a comprehensive training program for its employees on Salesforce's Einstein AI and Data Cloud platforms to enhance skills and boost innovation to stay ahead in the AI landscape.
"Data Cloud is the platform powering organizations' data and AI driven engagement. Data Cloud seamlessly harmonizes and unifies structured and unstructured data to deliver integrated experiences," said Rahul Auradkar, EVP and GM, Unified Data Services and Einstein, Salesforce. "The AI revolution is about data, Data Cloud in concert with Salesforce Einstein 1 platform drives predictive and generative AI, automation, and analytics for customer engagement."
Genpact's collaboration with Salesforce underscores the company's commitment to delivering high-quality solutions and achieving client satisfaction within the Salesforce ecosystem.
Visit here for more information about Genpact and Salesforce.
About Genpact
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Salesforce, Data Cloud, Einstein 1 and others are among the trademarks of Salesforce, inc.
MEDIA CONTACT:
Siya Belliappa
Genpact Media Relations
Siya.belliappa@genpact.com
+1 718 561 9843
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SOURCE Genpact Ltd.
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