Frontier Launches the Nation’s Only Network-Wide 5 Gig Fiber Internet Service

Rhea-AI Summary

Frontier (NASDAQ: FYBR) has launched the first network-wide 5 Gig fiber internet service in the U.S., offering customers unprecedented speeds. This initiative aligns with Frontier's mission, Building Gigabit America, aiming for enhanced digital inclusion. The new service features 125 times faster upload speeds and 5 times faster download speeds compared to traditional cable, with a starting price of $154.99 per month. Customers will enjoy symmetrical speeds and no data caps, enabling seamless use of multiple connected devices. Frontier's reliability stands at 99.9%. This marks Frontier's second major internet speed innovation within a year, following the successful launch of its 2 Gig service.

Positive

• Launch of the first network-wide 5 Gig fiber internet service in the U.S.
• 125x faster upload speeds and 5x faster download speeds compared to cable.
• No data caps and inclusive pricing of $154.99/month with autopay.

Negative

• None.

Sets a new standard by bringing faster speeds to all its markets at the same time

NORWALK, Conn.--(BUSINESS WIRE)-- Frontier (NASDAQ: FYBR):

TL;DR – The Byte-Size Download:

• Happening: Today, Frontier (NASDAQ: FYBR) becomes the first major ISP to deliver network-wide 5 Gig fiber internet service.

• Why It Matters: Digital inclusion is an important part of Frontier’s purpose of Building Gigabit America. With the launch of 5 Gig, Frontier will provide customers across its fiber network – not just select markets – the opportunity to sign up for the new premium service with blazing-fast speeds.

• Get Stoked: “We set a standard with network-wide 2 Gig internet last year, and now we’ve done it again,” said John Harrobin, Frontier’s Executive Vice President of Consumer. “Our 5 Gig offer meets the growing demand for multi-gig speeds and delivers the ‘un-cable’ experience by making the fastest upload and download speeds available throughout our fiber network.”

The Details:

Frontier launched the nation’s only network-wide 5 Gig fiber internet service today. 5 Gig internet has 125x faster upload speeds, 5x faster download speeds and 2.5x less latency than cable.

After launching network-wide 2 Gig fiber internet service less than a year ago, Frontier is once again setting a new standard with its 5 Gig offer by providing customers in all its fiber markets access to the new premium service at the same time, with no phased rollouts.

What’s the offer?

The 5 Gig offer starts at $154.99 a month with autopay and includes uncapped data + Wi-Fi router + free installation + premium tech support.

Frontier’s customer-friendly pricing means the monthly price customers see is the price they pay for their internet service with no additional Wi-Fi or router fees. And with no data caps or overage charges, usage can be as unlimited as the internet itself.

What’s the deal with 5 Gig?

5 Gig fiber internet service enables customers to run multiple connected devices at their fastest possible speeds. This means:

• Symmetrical download and upload speeds at up to 5 gigabits per second
• 125x faster upload speed than cable
• 1.6 seconds to download Adobe Photoshop on PC (1GB)
• <36 seconds to download a House of Dragons episode in 4K (22 GB)
• <2 minutes to download a 100-minute 8K movie (67 GB)
• 99.9% network reliability

About Frontier

Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around a single purpose, Building Gigabit America™, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit frontier.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230130005177/en/

Media

Chrissy Murray

VP, Corporate Communications

+1 504-952-4225

chrissy.murray@ftr.com

Source: Frontier Communications Parent, Inc.

FAQ

What is the significance of Frontier's 5 Gig fiber internet service launch?

Frontier's 5 Gig fiber internet service sets a new standard for internet speeds, providing network-wide access and faster upload/download speeds compared to traditional cable.

What are the pricing details for Frontier's new 5 Gig internet service?

The 5 Gig internet service starts at $154.99 per month with autopay, which includes uncapped data, a Wi-Fi router, free installation, and premium tech support.

How does Frontier's 5 Gig service compare to traditional cable internet?

Frontier's 5 Gig service offers 125 times faster upload speeds and 5 times faster download speeds than traditional cable, with significantly lower latency.

What are the expected upload and download speeds with the 5 Gig service?

The 5 Gig internet service provides symmetrical download and upload speeds up to 5 gigabits per second.