Frontier Launches Gigaboard Advisory Council

Rhea-AI Summary

Frontier (NASDAQ: FYBR) has launched a Gigaboard advisory council composed of innovators from various fields to enhance customer experience and explore future connectivity solutions. The council aims to leverage diverse perspectives in areas like AR/VR, gaming, and consumer technology, aligning with Frontier's goal of digital transformation and improved customer loyalty following the rollout of their 2 Gig network. The group will meet quarterly to discuss innovative ideas and influence service development, aiming to solidify Frontier's position as a leader in connectivity.

Positive

• Launch of the Gigaboard advisory council to enhance customer experience.
• Involvement of diverse experts to drive innovation in connectivity.
• Focus on digital transformation and customer loyalty improvement.

Negative

• None.

Assembles team of innovators to help imagine the next frontier of connectivity

NORWALK, Conn.--(BUSINESS WIRE)-- TL;DR – The Byte-Size Download:

• Happening: Frontier (NASDAQ: FYBR) has assembled a team of thinkers, doers, and innovators across customer experience, gaming, AR/VR, consumer technology, future of work, DE&I, and culture to meet on a quarterly basis to discuss and dream big about what the future of connectivity looks like.
• Why: Frontier is obsessed with doing everything it can to better serve customers. This diverse group of voices will help Frontier think differently and to innovate services and ideas the market hasn’t yet imagined.
• Get stoked: “We’re thrilled to welcome a diverse group of experts to serve on the Gigaboard and help develop new and groundbreaking consumer products – thinkers who will challenge us to push past what we currently believe is possible,” said John Harrobin, EVP Consumer. “Together we will help define the present, while imagining the next Frontier.”

What’s happening?

The past two years have shown how quickly connectivity demands can change, and providers must be nimble to meet these needs. Frontier is creating a Gigaboard advisory council, a team of leading and diverse thinkers, doers, and innovators, to help determine present customer needs, and to imagine what’s next as it defines the new frontier of connectivity.

Why?

Frontier is in the early stages of a digital transformation. During the past year, it focused on earning customer loyalty, by launching 2 Gig network-wide, making operations more efficient and sustainable, and improving the customer experience.

Now, as Frontier leads in unlocking next-generation digital experiences for customers, it has brought together a leading group of innovators to imagine what’s next. Hearing from diverse perspectives across the future of work, gaming, customer experience, consumer technology, civic engagement, AR/VR, DE&I, culture, design, and brand will help ensure Frontier is considering every customer viewpoint and shaping a business that stays ahead of rapidly shifting connectivity demands.

Who’s in?

The council will interact with team members across Frontier’s business, so the discussions translate into real-world impact to customers. The council will convene with Frontier executives as part of its quarterly meetings.

2022 Gigaboard members include:

• Rei Inamoto, Founding Partner of I&CO
• Linda Ong, CEO + Co-Founder of Cultique
• Sarah Unger, Partner & Co-Founder of Cultique
• Faris Yakob, Co-Founder of Genius/Steals
• Joel Lunenfeld, Chief Strategy Officer of Kreatr
• Josh McManus, CEO & Co-Founder of Fruitful
• Cornell Verdeja-Woodson, Director of Diversity, Equity & Inclusion at Headspace Health

“While I have been at the center of some of the most high-profile brand transformations in the media and entertainment industry over the past 20 years, this one might be the most exciting,” said Linda Ong, CEO + Co-Founder of Cultique. “We have been challenged to think differently and to believe that no idea is too big – I can’t wait to see the output.”

Where can I learn more?

Learn more about the Gigaboard on our website and follow us on LinkedIn to see the latest.

About Frontier:

Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its 100% fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around a single purpose of Building Gigabit America^TM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220519005290/en/

Chrissy Murray

Frontier Communications

VP, Corporate Communications

Chrissy.murray@ftr.com

504-952-4225

Source: Frontier Communications Parent, Inc.

FAQ

What is the purpose of Frontier's Gigaboard advisory council?

The Gigaboard advisory council aims to enhance customer experience by gathering diverse insights from experts in various fields to innovate future connectivity solutions.

When will Frontier's Gigaboard council meet?

The Gigaboard advisory council will convene quarterly to discuss ideas and initiatives related to customer connectivity.

What recent initiatives has Frontier taken to improve customer loyalty?

Frontier has rolled out a 2 Gig network and is focusing on operational efficiency and customer experience improvements as part of its digital transformation strategy.

How does Frontier plan to address changing connectivity demands?

Frontier is leveraging the Gigaboard council to gather insights and innovative ideas to adapt to rapidly changing connectivity demands.

Who are some members of Frontier's Gigaboard advisory council?

Notable members include Rei Inamoto, Linda Ong, and Sarah Unger among others, representing expertise in various fields impacting connectivity.