Frontier Launches Fiber Innovation Labs

Rhea-AI Summary

Frontier Communications (NASDAQ: FYBR) launched its Fiber Innovation Labs on National Innovation Day to enhance its fiber-optic network through new patents and technologies. The labs aim to improve customer experience and operational efficiencies, essential to Frontier's fiber-first strategy. A notable addition is the first outside plant facility in Lewisville, Texas, simulating real-world conditions for testing and learning. According to Veronica Bloodworth, Chief Network Officer, the initiative will transform customer service and the industry.

Positive

• Launch of Fiber Innovation Labs to accelerate fiber-optic network developments.
• Focus on improving customer experience and operational efficiencies.
• First-ever outside plant facility in Lewisville, Texas, designed for real-world testing.

Negative

• None.

Facilities serve as testing grounds for new ways to accelerate a fiber future

NORWALK, Conn.--(BUSINESS WIRE)-- Frontier (NASDAQ: FYBR):

TL;DR – The Byte-Size Download:

• Happening: Frontier (NASDAQ: FYBR) introduced its Fiber Innovation Labs today – National Innovation Day – designed for inventing and testing new patents, technologies and processes that will advance its fiber-optic network.

• Why It Matters: Improving the customer experience and driving efficiencies are key to accelerating Frontier’s fiber-first strategy. Frontier’s labs serve as a testing ground to find new technologies and procedures to advance the way it delivers blazing-fast fiber internet to consumers and businesses across the country.

• Get Stoked: “The work we are doing in our Fiber Innovation Labs will change the way we serve our customers and will ultimately change the industry,” said Veronica Bloodworth, Frontier’s Chief Network Officer. “We have the best team in the business – they live and breathe innovation. They have been awarded several patents and are in the process of bringing those new inventions to life to deliver the best ‘un-cable’ internet experience to our customers. Be prepared to be amazed.”

The Details:

Frontier announced the launch of its Fiber Innovation Labs today in recognition of National Innovation Day.

Frontier’s Fiber Innovation Labs will identify new ways to drive efficiencies and improve the customer experience as the company transforms with its fiber-first strategy. For example, the team will invent and test next-generation technology for fiber deployment and connectivity while also looking for more efficient ways to do installation and repairs.

As part of Frontier’s Fiber Innovation Labs, the company has launched its first-ever outside plant facility in Lewisville, Texas. The facility is designed as a miniature suburban neighborhood that mimics the real-life experiences of its techs serving customers every day. It features roads, sidewalks, a state-of-the-art central office, a small house and a reconstructed manhole system. It also simulates weather elements and temperature changes. Here, the Frontier team can test and learn new methods in real-world environments to install and maintain its fiber-optic network.

About Frontier
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around a single purpose, Building Gigabit America™, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit frontier.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230216005075/en/

Media

Chrissy Murray

VP, Corporate Communications

chrissy.murray@ftr.com

Source: Frontier Communications Parent, Inc.

FAQ

What did Frontier Communications announce on National Innovation Day?

Frontier announced the launch of its Fiber Innovation Labs aimed at innovating and testing technologies for its fiber-optic network.

How will the Fiber Innovation Labs help Frontier Communications?

The labs will improve customer experience and drive efficiencies, key to advancing Frontier's fiber-first strategy.

Where is Frontier's first outside plant facility located?

The first outside plant facility is located in Lewisville, Texas, designed to simulate real-world conditions for testing.

Who is the Chief Network Officer of Frontier Communications?

Veronica Bloodworth is the Chief Network Officer of Frontier Communications.