Largest Pet Supplies Plus Multi-Unit Operator Signs Deal for 20 Additional Franchises
Pet Supplies Plus, a subsidiary of Franchise Group, Inc. (NASDAQ: FRG), is expanding by adding 20 new stores over the next five years, primarily in Tennessee and Texas. The current franchise operators, with extensive experience, own 49 stores across six states. The new store openings will boost local employment, contributing to community engagement. The brand is recognized for its neighborhood feel and exceptional service, consistently ranking high in franchise performance. With over 600 locations nationwide, Pet Supplies Plus aims to enhance its market presence while focusing on customer satisfaction.
- Signing agreement for 20 additional stores over the next five years.
- Current portfolio includes 49 profitable stores in six states, indicating strong operational performance.
- Plans to enhance community engagement and local employment with new store openings.
- Recognized as a top full-service pet supplies franchise, reflecting strong brand reputation.
- None.
At 49 Stores in 6 States & Counting, Pet-Preneurs Plan to Grow as Long as They `Keep Having Fun'
LIVONIA, Mich., March 28, 2022 /PRNewswire/ --When a business shows consistent strong performance and its owners are having fun, the logical strategy is to continue growing. That's the philosophy of pet-passionate, entrepreneurial business partners Aaron Young, Chad Bush and Doug DeLozier, who collectively have over 60 years of PSP experience and own and operate 49 Pet Supplies Plus stores across Alabama, Michigan, Tennessee, Virginia, Wisconsin and Texas.
Operating as US Retail Holdings, DeLozier, Young and Bush recently signed on to add 20 Pet Supplies Plus stores to their portfolio over the next five years. The majority of new stores will be scattered across Tennessee and Texas with store 50 opening this summer. Collectively, the group's stores employ nearly 800 team members, including local and district managers who help maintain the neighborhood experience that fuels the brand's reputation in communities nationwide.
"Our confidence in the brand and the pet category as a whole grows every year," DeLozier said. "We love what we do, and we enjoy hiring team members and watching them grow their careers along with us. We're going to continue to grow our store count for as long as we're still serving our team members and our communities well – and still having fun doing it," he said.
DeLozier's journey with Pet Supplies Plus goes back over two decades. After nearly 12 years as a retail store manager with Kroger who was sent around the country to improve store performance, he naturally got the bug to own his own business. As a pet lover, he was drawn to Pet Supplies Plus, with its grocery style format of foods, products and select services for all types of furry, scaly and feathery friends, including live fish and small pets (no dog or cat).
After working for a Pet Supplies Plus franchisee, he purchased his two initial stores in 2002 and partnered up with Aaron and Chad in future years. He and his business partners gradually began to build an infrastructure that allowed them to scale, with a shared goal of providing the highest quality products and services across all their stores.
"We've always been attracted to the high-volume, low-margin and repeat sales being a reliable, local grocery store for the growing number of pet parents," DeLozier said. "Pet Supplies Plus has evolved tremendously with additional investment and advancements for technology, marketing and merchandising support. We're now a national chain that has intentionally kept its local neighborhood feel."
To learn more about the ground-up success story of multi-unit franchise owner Doug DeLozier, click here.
"We are the largest chain of independently owned and operated pet stores because our franchisees know the power of pairing local retail with best-in-class infrastructures and home office support," said Chris Rowland, CEO of Pet Supplies Plus. "We're honored that our largest franchise partners continue to see the value that our stores bring to their portfolio, but more importantly, to the neighborhoods they serve.
Pet Supplies Plus, a subsidiary of Franchise Group, Inc. (NASDAQ: FRG), is focused on making it easier to get better products and services for your pet. With over 600 locations in 39 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural pet foods, goods, and services. Additionally, www.petsuppliesplus.com provides neighbors with additional shopping options to better meet their pet-shopping needs. Headquartered in Livonia, Michigan, Pet Supplies Plus ranked No. 20 in Entrepreneur magazine's 43rd Annual Franchise 500® list as of 2022, and is ranked as the Top Full-Service Pet Supplies Franchise for the eighth year running for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information on Pet Supplies Plus franchise opportunities, visit www.petsuppliesplusfranchising.com.
Media Contact: Angelic Venegas, Fishman PR, (847) 945-1300, avenegas@fishmanpr.com
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SOURCE Pet Supplies Plus
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