ForgeRock Launches New Customer Identity Features to Help Enterprises Deliver Effortless Digital Experiences
ForgeRock (NYSE: FORG) has announced the launch of two new features for its Identity Cloud platform: Organizations and Themed User Journeys. These enhancements enable businesses to manage various identity types under a single system, allowing for tailored security configurations and streamlined user experiences. Peter Barker, Chief Product Officer, emphasized the importance of these updates in meeting evolving security requirements and reducing IT burdens. Both features are now available, promoting cost-efficiency and personalized customer interactions.
- Launch of ForgeRock Organizations to streamline identity management.
- Introduction of Themed User Journeys for enhanced user experience customization.
- Features designed to reduce IT costs and customization burdens.
- None.
ForgeRock Identity Cloud Adds Themed User Journeys and Organizations to its Platform
ForgeRock’s new capabilities provide a unified system for managing all identities, such as business partners and vendors, which require particular configurations and privileges. At the same time, these new features help to ensure that every touchpoint along a buyer’s journey feels personal and effortless. This is especially useful for companies that manage multiple brands and want to deliver personalized experiences across a variety of identity profiles – such as customers, partners, and vendors – and have a single view of all identities.
“These past two years have brought immense change to security requirements, with so much of our work and personal lives becoming virtual,” said
ForgeRock’s new features:
- ForgeRock Organizations enables IT teams to match specific security configurations like password policies and access permissions with different identity types – all from a single implementation. This approach saves customers time and money by allowing them to consolidate multiple identity types into a single system. With ForgeRock Organizations enterprises have the flexibility to set up unique identity and access management configurations for different audiences.
- ForgeRock Themed User Journeys offer out-of-the-box design options for administrators so they can quickly and easily configure identity journeys that give the end user a secure and effortless experience. For example, developers can easily build a login journey that includes a username, password, and two-factor-authentication such as a one-time password or a push notification to the end user's mobile device. These pre-configured journeys make it simple for large organizations to customize common digital experiences or even create new ones.
ForgeRock Organizations and Themed User Journeys are available now on ForgeRock Identity Cloud. For more information visit www.ForgeRock.com.
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Stacey.Hurwitz@forgerock.com
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Evgenia Sinopidou
Evgenia.Sinopidou@edelman.com
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