J.D. Power Recognizes Fifth Third Bank as Florida’s No. 1 Retail Bank for Customer Satisfaction for Second Consecutive Year
Fifth Third Bank (FITB) has been named the No. 1 bank for Retail Banking Customer Satisfaction in Florida by J.D. Power for the second consecutive year in their 2025 U.S. Retail Banking Satisfaction Study. The bank received top ratings specifically for account offerings and value.
Fifth Third's presence in Florida dates back to 1991, and the bank is executing an aggressive southeast expansion strategy. They have opened 37 new locations in Florida over the past three years and plan to add 72 more branches by 2028. Currently, Fifth Third operates 186 branches throughout Florida, along with additional non-branch locations for commercial banking and wealth management services.
Fifth Third Bank (FITB) è stata nominata la banca numero 1 per la soddisfazione dei clienti nel settore bancario al dettaglio in Florida da J.D. Power per il secondo anno consecutivo nel loro studio sulla soddisfazione del settore bancario al dettaglio negli Stati Uniti del 2025. La banca ha ricevuto valutazioni eccellenti in particolare per le offerte di conto e il valore.
La presenza di Fifth Third in Florida risale al 1991, e la banca sta attuando una strategia di espansione aggressiva nel sud-est. Negli ultimi tre anni hanno aperto 37 nuove filiali in Florida e prevedono di aggiungere 72 filiali in più entro il 2028. Attualmente, Fifth Third gestisce 186 filiali in tutta la Florida, insieme ad ulteriori sedi non filiali per servizi bancari commerciali e gestione patrimoniale.
Fifth Third Bank (FITB) ha sido nombrado el banco número 1 en satisfacción del cliente en banca minorista en Florida por J.D. Power por segundo año consecutivo en su estudio de satisfacción de banca minorista de EE. UU. de 2025. El banco recibió las mejores calificaciones específicamente por sus ofertas de cuentas y su valor.
La presencia de Fifth Third en Florida se remonta a 1991, y el banco está ejecutando una agresiva estrategia de expansión en el sureste. Han abierto 37 nuevas ubicaciones en Florida en los últimos tres años y planean agregar 72 sucursales más para 2028. Actualmente, Fifth Third opera 186 sucursales en toda Florida, junto con ubicaciones adicionales no sucursales para servicios bancarios comerciales y de gestión de patrimonio.
Fifth Third Bank (FITB)는 J.D. Power의 2025년 미국 소매 은행 만족도 조사에서 플로리다주 소매 은행 고객 만족도 1위 은행으로 선정되었습니다. 이는 두 번째 연속 선정으로, 특히 계좌 제공 및 가치에 대해 최고 평가를 받았습니다.
Fifth Third의 플로리다 진출은 1991년으로 거슬러 올라가며, 은행은 동남부에서 공격적인 확장 전략을 실행하고 있습니다. 지난 3년 동안 37개의 새로운 지점을 플로리다에 개설하였으며, 2028년까지 72개의 추가 지점을 더 열 계획입니다. 현재 Fifth Third는 플로리다 전역에 186개의 지점을 운영하고 있으며, 상업 은행 및 자산 관리 서비스에 대한 비지점 위치도 추가로 운영하고 있습니다.
Fifth Third Bank (FITB) a été désignée comme la banque numéro 1 pour la satisfaction des clients en matière de banque de détail en Floride par J.D. Power pour la deuxième année consécutive dans leur étude de satisfaction des banques de détail aux États-Unis de 2025. La banque a reçu les meilleures notes spécifiquement pour ses offres de comptes et sa valeur.
La présence de Fifth Third en Floride remonte à 1991, et la banque met en œuvre une stratégie d'expansion agressive dans le sud-est. Au cours des trois dernières années, ils ont ouvert 37 nouveaux emplacements en Floride et prévoient d'ajouter 72 succursales supplémentaires d'ici 2028. Actuellement, Fifth Third gère 186 succursales dans toute la Floride, ainsi que d'autres emplacements non filiales pour des services bancaires commerciaux et de gestion de patrimoine.
Fifth Third Bank (FITB) wurde von J.D. Power im Jahr 2025 zum besten Bankinstitut für die Kundenzufriedenheit im Einzelhandelsbankgeschäft in Florida ernannt, und zwar zum zweiten Mal in Folge. Die Bank erhielt hohe Bewertungen insbesondere für ihr Kontenangebot und ihren Wert.
Die Präsenz von Fifth Third in Florida reicht bis ins Jahr 1991 zurück, und die Bank verfolgt eine aggressive Expansionsstrategie im Südosten. In den letzten drei Jahren haben sie 37 neue Standorte in Florida eröffnet und planen, bis 2028 72 weitere Filialen hinzuzufügen. Derzeit betreibt Fifth Third 186 Filialen in ganz Florida sowie zusätzliche Standorte ohne Filialen für gewerbliche Bankdienstleistungen und Vermögensverwaltungsdienste.
- Ranked #1 in Florida for Customer Satisfaction by J.D. Power for second consecutive year
- Strong expansion with 37 new Florida locations in past 3 years
- Planned growth of 72 additional Florida branches by 2028
- Rated #1 for account offerings and value
- None.
"I am incredibly proud to celebrate that, for the second year in a row, J.D. Power is recognizing our team for the most satisfying customer banking experience in
Fifth Third has had a presence in
About Fifth Third
Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. Our list of firsts is extensive, and it’s one that continues to expand as we explore the intersection of tech-driven innovation, dedicated people and focused community impact. Fifth Third is one of the few
Fifth Third Bank, National Association is a federally chartered institution. Fifth Third Bancorp is the indirect parent company of Fifth Third Bank and its common stock is traded on the NASDAQ® Global Select Market under the symbol "FITB." Investor information and press releases can be viewed at www.53.com. Deposit and credit products provided by Fifth Third Bank, National Association. Member FDIC.
About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 55 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.
J.D. Power has offices in
Fifth Third Bank received the highest score in
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Sophie Isherwood (Media Relations)
sophie.isherwood@53.com
Matt Curoe (Investor Relations)
matthew.curoe@53.com | 513-534-2345
Source: Fifth Third Bank
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