iSON Xperiences Will Bring FICO’s AI-Powered Customer Management Technology to Countries Across Africa
Partnership will merge decisioning technology with BPO solutions
More information: https://community.fico.com/partners/s/partner-listing
iSON Xperiences, which serves clients in
"We are committed to helping our clients maximize customer value through data-driven innovation," said Vitul Kwatra, Global CEO at iSON Xperiences. "That involves understanding and predicting customer behaviour and needs, and then turning those insights into automated decisions. We found FICO to be the most advanced company for turning data and insights into results, through AI, decision management software, optimization and other technologies.”
“iSON Xperiences has an outstanding growth story based on its technical skills and focus on service excellence,” said Alexandre Graff, SVP of Global Partners & Alliances at FICO. “We are two global organizations with highly complementary technology suites that are laser-focused on making every customer decision count. Together, we can bring a transformative approach to customer decision management to businesses across the continent.”
About iSON Xperiences
Ranked among the top global Customer Experience Management (CXM) players in
About FICO
FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 100 countries do everything from protecting 4 billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO® Score, used by
FICO is a registered trademark of Fair Isaac Corporation in the US and other countries.
View source version on businesswire.com: https://www.businesswire.com/news/home/20241008733723/en/
FICO
Wendy Harrison/Parm Heer
ficoteam@harrisonsadler.com
0208 977 9132
iSON Xperiences Contact
Michelle Mogo
Michelle.Mogo@isonxperiences.com
Source: FICO