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Fair Isaac Corporation (FICO) delivers essential analytics solutions powering credit scoring and risk management worldwide. This dedicated news hub provides investors and professionals with timely updates on FICO’s strategic initiatives, financial performance, and industry leadership.
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A new FICO survey reveals that 90% of Canadians consider a bank's customer experience equally or more important than its products and services. The study highlights strong customer loyalty in Canadian banking, with 69% of customers maintaining their primary bank for over a decade. Key findings show that 76% of Canadians still use traditional banks, though digital banking interest is growing across age groups.
The survey also found that 68% of customers are satisfied with their banks' communication methods, while only 7.4% report poor communication. Notably, poor customer experience was cited as the primary reason for switching banks by 41% of respondents. The research emphasizes the importance of personalization, with over three-quarters of respondents valuing personalized offers.
Entercard, a leading Nordic finance company, has chosen to implement FICO Platform to enhance its fraud prevention capabilities, particularly focusing on fraudulent account openings. The platform will utilize AI-powered technology for model development, identity resolution, streaming data, and service orchestration.
The implementation will help Entercard combat various types of fraud including synthetic identity fraud, first-party fraud, mule detection, ID theft, application velocity checks, and bust-out fraud. The FICO Platform is designed to improve decisions, customer interactions, and risk management at scale while breaking down silos across teams.
Entercard, a previous winner of the FICO Decision Award for Fraud Control, selected FICO as a trusted partner based on their history of delivering outstanding results.
FICO announced the winners of its second FICO® Partner Awards at FICO® World conference, recognizing six companies for their exceptional use of FICO® Platform. Fujitsu won the New Partner Award for their commitment to implementing FICO solutions in Japan. TSYS received the Platform Award for their innovative use of FICO® Strategy Director. Fiserv earned the Fraud Fighting Award for their 30-year partnership in fraud prevention. Dock was awarded the Financial Inclusion Award for enabling digital banking solutions across Latin America. TCS won the Innovation Award for developing climate risk assessment tools, while LexisNexis® Risk Solutions received the Early Marketplace Adopter Award for their role in launching FICO® Marketplace.
FICO (NYSE: FICO) has announced the pricing of $1.5 billion in Senior Notes due 2033 with a 6.000% interest rate. The notes were priced at 100% of their principal amount and will be offered as senior unsecured obligations. The company plans to use the proceeds to repay existing debt under its unsecured revolving credit facility and term loans, cover related expenses, and for general corporate purposes. The offering is expected to close on May 13, 2025.
The Notes are being sold to qualified institutional buyers under Rule 144A and to non-U.S. persons under Regulation S of the Securities Act, as they have not been registered under the Securities Act or other jurisdictions' securities laws.
FICO (NYSE: FICO) has announced plans to offer $1.5 billion in Senior Notes due 2033 through a private offering exempt from Securities Act registration. The Notes will be senior unsecured obligations, offered to qualified institutional buyers under Rule 144A and non-U.S. persons under Regulation S. The company plans to use the proceeds to repay existing debt from its unsecured revolving credit facility and term loans, cover related expenses, and for general corporate purposes.
FICO (NYSE: FICO) announced that digital personal finance company Achieve and its bank partner are implementing FICO® Score 10 T for their personal loan marketplace platform. Pre-implementation testing showed significant improvements, with a 4% to 7% increase in predictive power compared to FICO® Score 8 across different applicant segments.
The implementation aims to enhance lending decisions and reduce delinquency rates while maintaining approval rates. FICO Score 10 T incorporates trended credit data for a more comprehensive view of borrower behavior, particularly crucial amid rising inflation and increased personal loan demand. Achieve Personal Loans helps consumers manage high-interest debt by consolidating revolving accounts into more manageable installment loans.
Santander US Auto, one of the largest auto lenders in the U.S. managing a $60 billion asset portfolio, has won the 2025 FICO® Decisions Award for AI, Machine Learning & Optimization. The company has transformed its credit risk assessment processes using FICO® Platform to enhance machine learning capabilities.
The platform enables Santander to streamline model development, improve governance, and enhance predictive analytics across three primary functions: credit application decisions, assigned adverse action, and probability of default assessment for pricing models. With rising interest rates and increased vehicle prices affecting affordability, this implementation allows Santander to respond more quickly to market shifts, replacing previously manual, time-consuming recalibrations with a more agile risk assessment framework.
The solution serves over three million customers and has successfully transformed a slow, manual process into a seamless, real-time system for credit risk analysis.