Pre-Winter Inspections and Maintenance Support Safe and Reliable Power for FirstEnergy's Pennsylvania Customers
- FirstEnergy Corp. is taking proactive measures to ensure safe and comfortable power delivery to customers during the winter season.
- The company is utilizing thermovision cameras to detect potential problems in critical components of substations, ensuring proactive repairs to prevent power outages.
- Helicopter inspections of transmission lines and tree trimming are being conducted to reinforce the power system and protect against winter-related outages.
- None.
Companies offer tips for customers to manage seasonal heating bills
Scott Wyman, president of FirstEnergy's
Substation electricians inspect critical components using thermovision cameras, which capture infrared images of equipment to detect potential problems that are not visible during regular visual inspections. The infrared images show heat on a color scale, with brighter colors or "hot spots" indicating loose connections, corrosion or other problems that require repairs. Utility workers can then proactively repair substation equipment to help prevent power outages as customers crank up their heaters to combat the cold.
Some larger substations have buildings that house remote-controlled equipment that require a climate-controlled environment to function properly. Crews winterize those control buildings and ensure their heating systems are ready for the season.
Helicopter inspections are being completed on approximately 6,400 miles of transmission lines located across FirstEnergy's entire
Tree trimming throughout the year also helps reinforce the power system ahead of the winter season by maintaining proper clearances around electrical equipment and helping to protect against tree-related outages caused by the weight of ice and heavy, wet snow on branches. FirstEnergy's tree contractors have completed trimming work along about 11,000 miles of transmission and distribution power lines this year across
Additionally, bucket trucks and other vehicles are inspected to ensure they are safe and able to function in freezing temperatures. Special emphasis is placed on the condition of tires and air brakes, which can freeze up if moisture is present. Snow removal equipment is also checked to ensure that crews can access substations and that work areas and sidewalks at company facilities are clear and safe.
Earlier this year, FirstEnergy's
Cold Weather Tips for Customers
Customers can review tips to prepare in advance for severe weather, and view restoration updates if storms do cause power outages, by visiting FirstEnergy's 24/7 Power Center at firstenergycorp.com/outages.
With the winter storm season also comes frigid temperatures and rising energy costs. Customers can take steps to keep their homes comfortable while managing their electricity bill this cold season. The following tips can help customers use electricity wisely during this period of high demand:
- Seal any leaks around windows and door frames with caulk or weather stripping to prevent cold air from sneaking into your home.
- Close the fireplace damper when it is not in use to keep cold air out.
- Close the drapes at night. During the day, only open those that receive direct sunlight.
- Check furnace fan filters. Clogged filters waste energy and money by forcing a heating system to work harder than necessary.
- Make sure your home is properly insulated. If you have less than six inches of insulation, you'll benefit by adding more.
- Payment arrangements and assistance programs are available for customers who need help with their electric bills. For more information, visit firstenergycorp.com/billassist.
Met-Ed serves approximately 587,000 customers within 3,300 square miles of eastern and southeastern
Penelec serves approximately 585,000 customers within 17,600 square miles of northern and central
Penn Power serves more than 160,000 customers in all or parts of
West Penn Power serves approximately 737,000 customers in 24 counties within central and southwestern
FirstEnergy is dedicated to integrity, safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in
Editor's Note: Photos of FirstEnergy's utilities' winter inspection and maintenance program are available for download on Flickr. A video of utility personnel conducting a thermovision inspection and explaining the work can be found on the company's YouTube channel.
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SOURCE FirstEnergy Corp.
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