MEDIA ADVISORY: Updated Restoration Numbers for FirstEnergy Customers

Rhea-AI Summary

FirstEnergy Corp. (NYSE: FE) is actively engaged in restoring power following a significant wind storm that affected many regions. As of March 26, 2023, restoration efforts are underway with approximately 78,500 customers in northeast Ohio, 152,900 in northern and central Ohio, 54,900 in Pennsylvania, 52,400 in northern and central Pennsylvania, and 46,500 in West Virginia reported as affected. A detailed timeline indicates the majority of customers are expected to have their power restored by March 28, 2023. Customers can report outages via phone or the company website.

Positive

• Proactive restoration efforts following the wind storm.
• Clear communication with customers on restoration timelines.

Negative

• Over 53,000 customers in Ohio remain without power post-storm.
• Significant outages reported across multiple states, affecting nearly 400,000 customers.

AKRON, Ohio, March 26, 2023 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) utilities continue restoration efforts for customers affected by yesterday's wind storm.

An earlier news release reflected the number of customers restored at each FirstEnergy electric company rather than those that remain without power. Corrected information as of 3:00 p.m. follows:

• The Illuminating Company: Approximately 78,500 customers in northeast Ohio lost power due to the storm, and 20,900 customers remain without service. Service is expected to be restored to the majority of customers by 4 p.m. Tuesday, March 28.
• Ohio Edison: Approximately 152,900 customers in northern and central Ohio lost power due to the storm, and 53,300 remain without service. Service is expected to be restored to the majority of customers by 4 p.m. Wednesday, March 29.
• Penn Power: Approximately 54,900 customers in western Pennsylvania lost power due to the storm, and 13,000 remain without service. Service is expected to be restored to the majority of customers by 11 p.m. Tuesday, March 28.
• Penelec: Approximately 52,400 customers in northern and central Pennsylvania lost power due to the storm, and 14,200 remain without service. Service is expected to be restored to the majority of customers by 11 p.m. Tuesday, March 28.
• West Penn Power: Approximately 52,600 customers in western Pennsylvania lost power due to the storm, and 7,900 remain without service. The majority of West Penn Power customers are expected to have service restored by 11 p.m. on Monday, March 27. Customers in the hardest hit area of Butler County are expected to have service restored by 4 p.m. on Tuesday, March 28.
• Mon Power: Approximately 46,500 customers in West Virginia lost power due to the storm, and 13,900 remain without service. The majority of customers are expected to have power restored by 3 p.m. Tuesday, March 28.

Customers who are without power can call 1-888-LIGHTSS (1-888-544-4877) or text OUT to 544487 to report their outage or click the "Report Outage" link on www.firstenergycorp.com.

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SOURCE FirstEnergy Corp.

FAQ

What is the status of power restoration efforts by FirstEnergy Corp. (FE)?

As of March 26, 2023, FirstEnergy is restoring power affected by a wind storm, with updates specifying restoration timelines for various regions.

How many customers are without power in Ohio due to the storm?

Approximately 74,200 customers remain without power in Ohio, with expectations to restore service by March 28, 2023.

When will power be restored to customers in Pennsylvania affected by the storm?

In Pennsylvania, most customers are expected to have service restored by March 28, 2023.

How can I report a power outage to FirstEnergy Corp. (FE)?

Customers can report outages by calling 1-888-LIGHTSS (1-888-544-4877), texting OUT to 544487, or visiting www.firstenergycorp.com.