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ServiceMac® Earns 2024 USDA Top Servicers Award

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ServiceMac®, a subservicing innovator and member of the First American family of companies, has been honored with the 2024 USDA Top Servicers Award. This prestigious recognition comes just four years after ServiceMac onboarded its first loan, highlighting the company's rapid growth and excellence in servicing loans.

ServiceMac was one of only three servicers to receive this award, which acknowledges their role in helping rural families and individuals achieve homeownership through the USDA Rural Development's Single-Family Housing Guaranteed Loan Program. The company's success is attributed to its innovative approach, combining proprietary technology with industry-leading customer support.

Founded in 2017 and acquired by First American in 2021, ServiceMac now services over $195 billion in loans for first and second mortgage portfolios. The company's growth is built on robust technology, risk management, compliance tools, and experienced staff.

ServiceMac®, un innovatore nel subservicing e membro della famiglia di aziende First American, è stato insignito del Premio Top Servicers USDA 2024. Questo prestigioso riconoscimento arriva solo quattro anni dopo che ServiceMac ha attivato il suo primo prestito, evidenziando la rapida crescita e l'eccellenza dell'azienda nella gestione dei prestiti.

ServiceMac è stata una delle sole tre aziende di servizi a ricevere questo premio, che riconosce il loro ruolo nell’aiutare le famiglie e gli individui nelle aree rurali a raggiungere la proprietà di una casa attraverso il Programma di Prestiti Garantiti per Abitazioni Unifamiliari dello Sviluppo Rurale USDA. Il successo dell'azienda è attribuito al suo approccio innovativo, che combina tecnologie proprietarie con un supporto clienti di livello superiore.

Fondata nel 2017 e acquisita da First American nel 2021, ServiceMac gestisce ora oltre $195 miliardi in prestiti per portafogli di ipoteche di primo e secondo grado. La crescita dell'azienda si basa su tecnologia robusta, gestione del rischio, strumenti di conformità e personale esperto.

ServiceMac®, un innovador en subservicing y miembro de la familia de empresas First American, ha sido galardonado con el Premio Top Servicers USDA 2024. Este prestigioso reconocimiento se produce solo cuatro años después de que ServiceMac comenzara con su primer préstamo, destacando el rápido crecimiento y la excelencia de la empresa en la gestión de préstamos.

ServiceMac fue uno de solo tres servidores en recibir este premio, que reconoce su papel en ayudar a las familias y personas rurales a lograr la propiedad de una vivienda a través del Programa de Préstamos Garantizados para Viviendas Unifamiliares del Desarrollo Rural del USDA. El éxito de la empresa se atribuye a su enfoque innovador, que combina tecnología propietaria con un servicio al cliente de vanguardia.

Fundada en 2017 y adquirida por First American en 2021, ServiceMac gestiona ahora más de $195 mil millones en préstamos para carteras de hipotecas de primer y segundo grado. El crecimiento de la empresa se basa en tecnología robusta, gestión de riesgos, herramientas de cumplimiento y personal experimentado.

ServiceMac®은 서브서빙 혁신 기업으로, 퍼스트 아메리칸 그룹의 일원이자 2024 USDA 톱 서비스 제공업체 상을 수상했습니다. 이 권위 있는 수상은 ServiceMac이 첫 대출을 시작한 지 겨우 4년 만에 이루어지며, 회사의 빠른 성장과 대출 서비스의 우수성을 강조합니다.

ServiceMac은 이 상을 받은 세 개의 서비스 제공업체 중 하나로, USDA 농촌 개발의 단독 주택 보증 대출 프로그램을 통해 농촌 지역의 가족과 개인이 주택 소유를 달성하는 데 기여한 역할을 인정받았습니다. 회사의 성공은 독창적인 접근 방식, 즉 독자적인 기술과 업계 최고의 고객 지원을 결합한 덕분입니다.

2017년에 설립되어 2021년에 퍼스트 아메리칸에 인수된 ServiceMac은 현재 $1950억 달러 이상의 대출을 첫 번째 및 두 번째 담보 포트폴리오에 대해 관리하고 있습니다. 회사의 성장은 강력한 기술, 리스크 관리, 규정 준수 도구 및 경험이 풍부한 직원에 기반을 두고 있습니다.

ServiceMac®, un innovateur dans le sous-servicing et membre de la famille d'entreprises First American, a été honoré du Prix des Meilleurs Servicers USDA 2024. Cette reconnaissance prestigieuse intervient seulement quatre ans après que ServiceMac a intégré son premier prêt, mettant en lumière la croissance rapide et l’excellence de l’entreprise dans le service des prêts.

ServiceMac était l'un des trois seuls services à recevoir ce prix, qui reconnaît leur rôle dans l'aide aux familles et aux individus vivant en milieu rural à accéder à la propriété grâce au Programme de Prêts Garantis pour Maisons Unifamiliales du Développement Rural de l'USDA. Le succès de l'entreprise est attribué à son approche innovante, alliant technologie propriétaire et service client de premier plan.

Fondée en 2017 et acquise par First American en 2021, ServiceMac gère maintenant plus de 195 milliards de dollars de prêts pour des portefeuilles hypothécaires de première et seconde hypothèque. La croissance de l'entreprise repose sur une technologie robuste, une gestion des risques, des outils de conformité et un personnel expérimenté.

ServiceMac®, ein Innovator im Subservicing und Mitglied der First American Unternehmensfamilie, wurde mit dem 2024 USDA Top Servicers Award ausgezeichnet. Diese prestigeträchtige Auszeichnung erfolgt nur vier Jahre nach der Aktivierung des ersten Darlehens von ServiceMac und hebt das schnelle Wachstum sowie die Exzellenz des Unternehmens im Bereich Darlehensverwaltung hervor.

ServiceMac war einer von nur drei Dienstleistern, die diesen Preis erhielten, welcher ihre Rolle bei der Unterstützung von Familien und Einzelpersonen in ländlichen Gebieten bei der Erreichung von Eigenheimen durch das USDA Rural Development's Single-Family Housing Guaranteed Loan Program anerkennt. Der Erfolg des Unternehmens wird auf seinen innovativen Ansatz zurückgeführt, der proprietäre Technologie mit branchenführendem Kundenservice kombiniert.

Gegründet im Jahr 2017 und 2021 von First American übernommen, verwaltet ServiceMac nun über 195 Milliarden Dollar an Darlehen für erste und zweite Hypothekenportfolios. Das Wachstum des Unternehmens basiert auf robuster Technologie, Risikomanagement, Compliance-Tools und erfahrenen Mitarbeitern.

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—Four years after onboarding its first loan, ServiceMac is one of the top-rated servicers in the U.S.—

FORT MILL, S.C.--(BUSINESS WIRE)-- ServiceMac®, a leading subservicing innovator and a member of the First American family of companies, today announced the company has been honored as a 2024 Top Servicers Award winner by the United States Department of Agriculture (USDA). ServiceMac was recognized for helping rural families and individuals across the nation achieve the dream of homeownership by purchasing homes through USDA Rural Development’s Single-Family Housing Guaranteed Loan Program.

The USDA 2024 Top Servicers Award highlights ServiceMac’s excellence in servicing loans and the company’s commitment to quality and customer satisfaction. ServiceMac was one of only three servicers to earn the prestigious award.

“We’re committed to supporting rural families and individuals manage their loans and realize the dream of homeownership,” said Bob Caruso, president and CEO of ServiceMac. “The recognition from USDA validates our innovative approach to servicing, which combines our proprietary technology platform with industry-leading customer support delivered by our expert staff members.”

Founded in 2017 and acquired by First American in October 2021, ServiceMac onboarded its first portfolio in 2019 and now services over $195 billion in loans for first and second mortgage portfolios. The company has rapidly grown on the foundation of its robust technology, industry-leading risk management and compliance tools, top-quality customer service and experienced team members. ServiceMac supports mortgage servicing rights holders, master servicers, borrowers and subservicing needs with more effective and efficient servicing workflows.

About ServiceMac, LLC

ServiceMac, LLC, a member of the First American family of companies, is focused on providing superior technology, products and services for the mortgage industry backed by highly customized service and support. The innovative mortgage subservicing company offers lenders, investors and other mortgage servicers customized solutions that span the mortgage continuum and enhance security, customer satisfaction and profitability. More information can be found at https://info.servicemacusa.com/about-us.

About First American

First American Financial Corporation (NYSE: FAF) is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 135 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. With total revenue of $6.0 billion in 2023, the company offers its products and services directly and through its agents throughout the United States and abroad. In 2024, First American was named one of the 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine for the ninth consecutive year. The company was named one of the 100 Best Workplaces for Innovators by Fast Company in 2023. More information about the company can be found at www.firstam.com.

Media Contact:

Marcus Ginnaty

Corporate Communications

First American Financial Corporation

(714) 250-3298

Investor Contact:

Craig Barberio

Investor Relations

First American Financial Corporation

(714) 250-5214

Source: ServiceMac, LLC

FAQ

What award did ServiceMac receive from the USDA in 2024?

ServiceMac received the 2024 USDA Top Servicers Award, recognizing their excellence in servicing loans and commitment to quality and customer satisfaction in the USDA Rural Development's Single-Family Housing Guaranteed Loan Program.

How much in loans does ServiceMac currently service?

ServiceMac currently services over $195 billion in loans for first and second mortgage portfolios.

When did ServiceMac onboard its first loan portfolio?

ServiceMac onboarded its first loan portfolio in 2019, just four years before receiving the 2024 USDA Top Servicers Award.

Who acquired ServiceMac and when?

First American acquired ServiceMac in October 2021.

What is ServiceMac's approach to loan servicing?

ServiceMac combines a proprietary technology platform with industry-leading customer support delivered by expert staff members, focusing on innovative and efficient servicing workflows.

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