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ExlService Holdings, Inc. (NASDAQ: EXLS) is a leading global provider of business process solutions, leveraging its expertise in data analytics, artificial intelligence (AI), and machine learning (ML) to drive business impact. Founded in 1999 and headquartered in New York, EXL operates with over 54,000 professionals across the United States, Europe, and Asia.
EXL offers an array of services through four primary segments: Insurance, Healthcare, Emerging, and Analytics. The company specializes in operations management, decision analytics, and technology platforms, serving a diverse client base that includes industries such as insurance, healthcare, banking, financial services, utilities, and transportation. EXL works as a strategic partner to help clients streamline their operations, improve corporate finance, manage compliance, and create new growth channels.
EXL's commitment to innovation is evident in its AI-driven approach and digital transformation initiatives. The company provides business process outsourcing and automation services, delivering data-driven insights that enable clients to make informed decisions and enhance their operational efficiency. More than half of EXL's revenue is derived from its Analytics segment, underscoring its robust capacity in data analytics and AI.
In recent developments, EXL has announced a $500 million common stock repurchase program effective March 1, 2024, reflecting its confidence in sustaining growth and generating significant free cash flow. This initiative aligns with EXL's broader capital allocation strategy, aiming to maximize shareholder value while fostering innovation.
EXL is widely recognized for its industry-leading capabilities, having been named a top performer in Everest Group’s Analytics and AI Services Specialists PEAK Matrix® Assessment. The company's strategic partnerships, like the one with Quilt.AI, bolster its ability to offer advanced AI and data analytics solutions, helping clients gain deeper consumer insights and improve their market responsiveness.
For more information, visit www.exlservice.com.
ExlService Holdings reported Q1 2021 revenues of $261.4 million, a 6.3% increase year-over-year. Q1 diluted earnings per share (GAAP) rose to $0.93, up from $0.65 in Q1 2020. Adjusted diluted EPS reached $1.18, marking a 46% year-over-year increase. The company won 14 new clients and is increasing its revenue guidance for 2021 to between $1.04 billion and $1.07 billion, reflecting an 8% to 11% anticipated growth. Challenges remain due to the pandemic impacting delivery centers, particularly in India and the Philippines.
EXL (NASDAQ: EXLS) announced the retirement of Pavan Bagai, President and COO, effective October 1, 2021. His roles will transition to other executives over the coming months. Rohit Kapoor, CEO, praised Bagai's contributions over his 19-year tenure, particularly in establishing the foundation of EXL's operations and analytics businesses. Bagai expressed pride in the company's growth and readiness for a digital future. The company continues to position itself strongly in the operational management and analytics sectors, serving diverse industries globally.
ExlService Holdings, Inc. (NASDAQ: EXLS) will announce its Q1 financial results for the period ending March 31, 2021, on April 29, 2021, before market opening. A conference call will be held that morning at 10:00 a.m. ET to discuss these results. The call can be accessed live through the investor relations section of EXL's website. EXL is a prominent operations management and analytics company, aiding clients across various sectors including insurance, healthcare, and banking to enhance operations and profitability.
EXL (NASDAQ: EXLS) has published a report through its EXL Health division, revealing significant post-COVID-19 healthcare cost increases. The analysis shows that health insurance costs more than double, averaging $470 per month for five months after a COVID diagnosis. For individuals with preexisting conditions, costs further escalate, reaching $1,541 monthly. Additionally, a projected 18% rise in future avoidable healthcare spending due to delayed care and increased gaps in routine services is expected. The report provides a roadmap for addressing these challenges.
ExlService Holdings (NASDAQ: EXLS) reported Q4 2020 revenues of $249.0 million, a 3.1% decrease year-over-year, with diluted EPS (GAAP) at $0.94, up from $0.62 in Q4 2019. Full-year revenues totaled $958.4 million, down 3.3% year-over-year, but adjusted EPS rose to a record $3.53, a 14% increase. The company anticipates 2021 revenues between $1.04 billion and $1.06 billion, representing a 9% to 11% increase. ExlService ended 2020 with strong cash flow and a healthy balance sheet, indicating resilience amid pandemic challenges.
EXL (NASDAQ: EXLS) has launched LDS 2.0, a new digital solution for life and annuities insurers. This update includes advanced automation tools powered by machine learning, allowing insurers to speed up product launches and enhance the online buying experience. Since its inception in 2010, LDS has helped insurers in eight countries introduce over 100 products, averaging a 12-week time to market. The solution features a cloud-based platform with embedded analytics, configurable workflows, and performance dashboards to support both consumers and advisers effectively.
EXL has launched LifePRO® 20, a new digital policy administration platform designed for insurance carriers. This solution streamlines the entire lifecycle of policy administration, enabling rapid product launches and cost management. Key features include over 12,000 configurable product rules, advanced analytics integration, and cloud deployment options. With its track record of serving more than 50 clients in North America, EXL aims to enhance user experience while ensuring compliance and operational efficiency. This innovation positions EXL favorably in a competitive market.
EXL (NASDAQ: EXLS) has partnered with Benekiva to enhance its LifePRO® policy administration platform's digital claims capabilities. This collaboration will integrate Benekiva's technology solutions, including workflows and document digitization, improving claims management for customers and employees. Homesteaders Life Company, an existing LifePRO® client, reports positive outcomes from this partnership, streamlining their claims process during the pandemic. EXL aims to elevate customer experiences and operational efficiency through this strategic alliance, continuing to evolve the LifePRO® platform with advanced features.
ExlService Holdings, Inc. (NASDAQ: EXLS) announced the appointment of Kristy Pipes to its Board of Directors as an independent director, effective January 19, 2021. Pipes, a financial expert with experience as the former CFO of Deloitte Consulting, will serve on the Audit and Compensation Committees. The leadership anticipates her expertise in finance and operations will enhance EXL’s strategic direction, particularly in scaling its business and navigating digital transformation. Pipes brings over two decades of experience and has served on other public company boards.