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Delmarva Power Enhances Winter Readiness of Energy Grid, Urges Customer Preparedness

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Delmarva Power, a unit of Exelon (EXC), announced its winter preparedness initiatives, including a $2.7 billion investment in infrastructure improvements over the next five years. The company is focusing on grid reliability enhancements, equipment upgrades, tree trimming, and smart technology integration to handle severe weather and increasing customer demand.

The company is implementing an Assistance Finder tool to help customers access various support programs, including financial assistance and energy efficiency options. Delmarva Power serves approximately 561,500 electric customers in Delaware and Maryland and 140,000 natural gas customers in northern Delaware.

Delmarva Power, una filiale di Exelon (EXC), ha annunciato le proprie iniziative di preparazione per l'inverno, inclusi un investimento di 2,7 miliardi di dollari in miglioramenti delle infrastrutture nei prossimi cinque anni. L'azienda si concentra sul miglioramento dell'affidabilità della rete, l'aggiornamento delle attrezzature, la potatura degli alberi e l'integrazione di tecnologie intelligenti per affrontare il maltempo severo e la crescente domanda dei clienti.

L'azienda sta implementando uno strumento chiamato Assistance Finder per aiutare i clienti ad accedere a vari programmi di supporto, inclusi assistenza finanziaria e opzioni di efficienza energetica. Delmarva Power serve circa 561.500 clienti elettrici in Delaware e Maryland e 140.000 clienti del gas naturale nel Delaware settentrionale.

Delmarva Power, una unidad de Exelon (EXC), anunció sus iniciativas de preparación para el invierno, incluyendo una inversión de 2.7 mil millones de dólares en mejoras de infraestructura durante los próximos cinco años. La empresa se enfoca en mejorar la confiabilidad de la red, actualizar equipos, podar árboles e integrar tecnología inteligente para manejar el clima severo y la creciente demanda de los clientes.

La empresa está implementando una herramienta llamada Assistance Finder para ayudar a los clientes a acceder a varios programas de apoyo, incluyendo asistencia financiera y opciones de eficiencia energética. Delmarva Power atiende aproximadamente a 561,500 clientes de electricidad en Delaware y Maryland y 140,000 clientes de gas natural en el norte de Delaware.

델마바 파워엑셀론 (EXC)의 자회사로서, 겨울 준비를 위한 이니셔티브를 발표하며 향후 5년 동안 27억 달러 투자를 통한 인프라 개선 계획을 포함하고 있습니다. 이 회사는 심각한 날씨와 증가하는 고객 수요를 처리하기 위해 전력망 신뢰성 향상, 장비 업그레이드, 나무 가지치기 및 스마트 기술 통합에 집중하고 있습니다.

회사는 고객이 재정 지원 및 에너지 효율성 옵션을 포함한 다양한 지원 프로그램에 접근할 수 있도록 돕는 Assistance Finder 도구를 구현하고 있습니다. 델마바 파워는 델라웨어와 메릴랜드에서 약 561,500명의 전기 고객과 델라웨어 북부에서 140,000명의 천연가스 고객에게 서비스를 제공합니다.

Delmarva Power, une unité de Exelon (EXC), a annoncé ses initiatives de préparation pour l'hiver, y compris un investissement de 2,7 milliards de dollars dans des améliorations d'infrastructure au cours des cinq prochaines années. L'entreprise se concentre sur l'amélioration de la fiabilité du réseau, la mise à niveau des équipements, l'élagage des arbres et l'intégration de technologies intelligentes pour faire face aux intempéries sévères et à la demande croissante des clients.

L'entreprise met en place un outil appelé Assistance Finder pour aider les clients à accéder à divers programmes d'assistance, y compris une aide financière et des options d'efficacité énergétique. Delmarva Power dessert environ 561 500 clients électriques dans le Delaware et le Maryland et 140 000 clients de gaz naturel dans le nord du Delaware.

Delmarva Power, eine Einheit von Exelon (EXC), hat ihre Wintervorbereitungsinitiativen angekündigt, einschließlich einer Investition von 2,7 Milliarden Dollar in Infrastrukturverbesserungen in den nächsten fünf Jahren. Das Unternehmen konzentriert sich auf die Verbesserung der Netzzuverlässigkeit, die Aufrüstung von Geräten, das Beschneiden von Bäumen und die Integration intelligenter Technologien zur Bewältigung von extremem Wetter und wachsendem Kundenbedarf.

Das Unternehmen führt ein Tool namens Assistance Finder ein, um Kunden den Zugang zu verschiedenen Unterstützungsprogrammen, einschließlich finanzieller Hilfe und Optionen zur Energieeffizienz, zu erleichtern. Delmarva Power bedient ungefähr 561.500 Elektrizitätskunden in Delaware und Maryland sowie 140.000 Erdgaskunden im nördlichen Delaware.

Positive
  • $2.7 billion infrastructure investment plan over 5 years
  • Implementation of smart grid technologies for automated power restoration
  • Expansion of grid capacity to support cleaner energy options
Negative
  • None.

Ensuring safe and reliable energy service remains a top priority as winter approaches.

NEWARK, DE / ACCESSWIRE / December 18, 2024 / As winter nears, Delmarva Power is conducting essential infrastructure upgrades and maintenance to help ensure reliable energy service. This proactive work includes fortifying the local energy grid and integrating innovative smart technology to meet rising customer demand and keep homes and businesses warm and well-lit throughout the season.

Over the next five years, Delmarva Power is investing more than $2.7 billion in infrastructure improvements, grid expansion, equipment inspections and maintenance. These efforts will improve grid reliability and prepare the grid for more severe weather and higher customer demand. Work includes upgrading equipment, trimming trees, installing smart technologies that can automatically isolate damage and restore power and expand capacity to support cleaner energy options for our customers.

"Our priority is helping ensure our customers have access to reliable energy to keep their homes and businesses safe and comfortable this winter season and the tools they need to save energy and money," said Tamla Olivier, chief operating officer for Pepco Holdings, which includes Delmarva Power. "We're not only enhancing our grid but also offering bill support and energy savings options to help customers manage costs and keep the lights on. Their experience and well-being are at the heart of everything we do."

Delmarva Power is making it easier for customers who may need support or those who want to get ahead of cold winter temperatures to connect to a wide range of assistance programs. The company's new Assistance Finder tool can help customers discover the best programs that fit their needs, including financial assistance, bill management, and energy efficiency and savings information.

The company also provide tips and information to empower customers to better understand their bills and take control of their energy usage for more planning, consistency and budgeting. For more information, customers can visit delmarva.com/BillSupport.

Just as Delmarva Power prepares, the company encourages customers to also be ready for severe weather and offers the following tips:

  • Assemble an emergency storm kit. Include battery-powered radio, flashlight, a first-aid kit, blankets, battery-powered or windup clock, extra batteries, medications, multi-purpose tool and list of important/emergency phone numbers.

  • Have a supply of bottled water and easy-to-prepare, non-perishable foods available to last at least 72 hours.

  • Keep a flashlight with fresh batteries on each floor of your home.

  • Identify an alternate location for you and/or your family in case of an extended outage.

  • Review the manufacturer's instructions for safe operations of your generator. Do not connect a generator directly to your home's wiring. Never use a generator indoors or any enclosed area.

  • Enroll in the Emergency Medical Equipment Notification Program at delmarva.com/EMENP if you rely on electricity to power life-support equipment in your home. This program provides advance notice of scheduled outages and severe weather alerts to qualified participants.

  • Identify an alternate location for you and/or your family in case of an extended outage.

In addition, customers can visit delmarva.com/alerts before winter weather grips the region and sign up to receive updates on their energy usage and information regarding power outages via text, email, or phone, including when power is out, when service is expected to be restored, or when power is restored. Customers can also text "ADD OUTAGE" to 67972 to enroll in the company's two-way texting program to report outages and check the status of their outage. More tips and storm preparedness information is available at delmarva.com/StormPrep.

To learn more about Delmarva Power, visit The Source, Delmarva Power's online newsroom. Find additional information by visiting delmarva.com, on Facebook at facebook.com/DelmarvaPower and on X, formerly known as Twitter, at twitter.com/DelmarvaConnect. Delmarva Power's mobile app is available at delmarva.com/MobileApp.

Delmarva Power is a unit of Exelon (Nasdaq: EXC), a Fortune 250 company and the nation's largest utility company, serving more than 10 million customers. Delmarva Power provides safe and reliable energy service to approximately 561,500 electric customers in Delaware and Maryland and approximately 140,000 natural gas customers in northern Delaware.

View additional multimedia and more ESG storytelling from Delmarva Power on 3blmedia.com.

Contact Info:
Spokesperson: Delmarva Power
Website: https://www.3blmedia.com/profiles/delmarva-power
Email: info@3blmedia.com

SOURCE: Delmarva Power



View the original press release on accesswire.com

FAQ

What is Delmarva Power's $2.7 billion investment plan for infrastructure improvements?

Delmarva Power is investing $2.7 billion over the next five years in grid reliability improvements, equipment upgrades, tree trimming, and smart technology integration to handle severe weather and increasing customer demand.

How many customers does Delmarva Power serve as part of Exelon (EXC)?

Delmarva Power serves approximately 561,500 electric customers in Delaware and Maryland and 140,000 natural gas customers in northern Delaware.

What new customer support tools is Delmarva Power implementing for winter 2024?

Delmarva Power is implementing a new Assistance Finder tool to help customers discover financial assistance programs, bill management options, and energy efficiency information.

What grid modernization initiatives is Delmarva Power undertaking as part of EXC's operations?

Delmarva Power is installing smart technologies for automatic damage isolation and power restoration, upgrading equipment, conducting tree trimming, and expanding capacity for cleaner energy options.

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