Evolv Technology Corrects Misinformation about the Company
- Evolv Technology has established partnerships with prominent security agencies and professionals.
- The company's Express® solution has successfully screened over 1 billion visitors and detects hundreds of firearms daily.
- Evolv undergoes rigorous internal and external testing procedures to ensure the effectiveness of its security solutions.
- Evolv Express is chosen for its high efficacy in detecting firearms, throughput rate, and customization options.
- The company emphasizes the importance of a layered security approach and collaboration with customers to enhance overall security processes.
- None.
Insights
The discussion surrounding Evolv Technology's Express® solution touches on the critical role of security technology in mitigating risks in public spaces. The company's emphasis on a layered security approach, combining technology with human operators, aligns with best practices in the field. The claim that Evolv's products have screened over 1 billion visitors and detect hundreds of firearms daily highlights the scalability and effectiveness of their solutions. However, the accusation of not undergoing independent third-party testing, despite the company's rebuttal citing rigorous testing and validation procedures, raises questions about transparency and the standardization of testing protocols in the security industry.
It is important to consider the potential impact of these statements on Evolv's business relationships and market perception. The reliance on third-party validation, such as the DHS SAFETY Act Designation and compliance with the NILECJ Standard, serves as a strong endorsement of their technology. The scrutiny from short sellers, if based on misinformation, could unfairly harm the company's reputation and stock price. Conversely, if the allegations hold merit, it could lead to a loss of customer trust and potential legal challenges, affecting long-term business viability.
The allegations of a short seller campaign against Evolv Technology and the subsequent defense by the company provide a complex backdrop for investors. Short sellers targeting a company can lead to increased volatility in its stock price. The company's response to these claims is crucial in maintaining investor confidence. Evolv's assertion of a strong track record and third-party endorsements may reassure stakeholders of the company's commitment to product efficacy and safety, which can be a deciding factor in investment decisions.
From a financial perspective, the ability of Evolv's Express® solution to reduce labor costs while maintaining high detection rates is significant. This could translate into a competitive advantage and potentially higher profit margins. However, the company's long-term financial performance will likely be influenced by its ability to effectively manage the reputational risks associated with the short seller allegations and to maintain the trust of its customer base.
Evolv's focus on a layered security approach is a fundamental principle of risk management. Their technology's high throughput rate and adjustable settings cater to diverse security needs, allowing organizations to balance risk mitigation with operational efficiency. The reliance on human security operators to act upon alerts from the Evolv Express system illustrates the importance of human intervention in the risk management process.
The controversy surrounding the company's testing procedures and the short seller campaign underscores the need for robust risk management strategies, not only in product development and deployment but also in corporate communications and investor relations. Effective risk management in this scenario involves clear and transparent communication with all stakeholders, including customers, investors and regulatory bodies, to maintain credibility and trust in the face of such allegations.
Over the past year, Evolv believes it has been the target of a short seller campaign, coordinating with certain media outlets, who are incentivized to discredit the company, misrepresent facts, and promote misinformation. Short sellers essentially bet on, and profit from, a drop in a company’s share price.
The following outlines the main points these groups have raised and Evolv’s fact-based responses. Evolv is committed to our mission of making the world safer and stands behind our technology as vetted by hundreds of security professionals in real world environments.
Claim #1: Evolv has not undergone any independent third-party testing.
Fact: Evolv undergoes rigorous internal and external testing and validation procedures that are implemented before, during, and after the procurement process. All of these third-party tests, conducted by third-party experts, concluded that the Evolv Express solution was highly effective at detecting firearms and many other types of weapons.
Examples of Third-Party Testing (since 2022):
- DHS SAFETY Act Designation as a Qualified Anti-Terrorism Technology
- Highest NILECJ Standard Met
-
NPSA, the National Protective Security Authority (
UK ), formerly known as the CPNI
Claim #2: Evolv says it can catch all weapons.
Fact: Evolv states, and its customers know, that there is no perfect security solution, including Evolv Express, that will stop all threats, all the time, and that a layered approach combining people, process and technology is necessary. Yet, they choose Evolv Express to help them meet some of their most demanding security requirements because among other things: (a) Evolv Express is highly effective at detecting firearms and other mass casualty weapons; (b) it has a high throughput rate; (c) its settings can be adjusted and optimized to meet a customer’s unique security screening requirements; and (d) the use of the Evolv Express solution can help reduce labor costs.
When Evolv Express alerts on a weapon, the system still requires human security operators to remove the potential threat from the environment. This is why Evolv works with customers to improve their overall security processes and shares best practices across our community. Evolv Express is a modern component of layered security to help reduce the risk of something bad happening.
Evolv has repeatedly said that keeping the public safe and mitigating risk requires tradeoffs; for example, higher sensitivity settings may slow down the screening process. Evolv is upfront about the tradeoffs and customers regularly call out this as a key source of trust in Evolv and across the Evolv customer community.
Evolv Express systems are designed to configure various levels of a security profile, which are selected by the customer, based on their specific needs and events. These security profiles and configurations vary widely across venue and experience type and are at the discretion of the customer’s security team, who often change settings hourly to recognize different threats; for example, a school morning ingress versus an evening sporting event.
Claim #3: Evolv misleads the public and customers to sell systems.
Fact: Evolv’s customers rely on real-world performance metrics, testimonials and information obtained from other users in their respective industries, and often their own testing of Evolv Express, to guide their purchase decisions.
Evolv works with some of the country’s top brands and school districts, such as Mercedes-Benz Stadium (home to the Atlanta Falcons and MLS’s Atlanta United), SoFi Stadium (home to the NFL's Los Angeles Rams and Los Angeles Chargers) and YouTube Theater, Six Flags, TD Garden (home of the NHL’s Boston Bruins and NBA’s Boston Celtics), and
Customers typically purchase Evolv Express only after engaging in testing, trials and procurement processes that can last months or longer, including speaking with other Evolv customers about their real-world usage of Evolv Express before purchase. Certain customers, such as teams and venues within the NFL, MLB and NHL, comply with mandatory procurement standards (e.g., government entities) or obtain third-party approvals (e.g., league approval for professional sports teams) before making a purchase. Many of our customers have extensive security backgrounds both in the private and governmental sectors from around the world.
Claim #4: Evolv regularly misses weapons.
Fact: Evolv detected 400,000 weapons in 2023, including firearms and knives.
Customers frequently report that the Evolv Express systems have stopped weapons from entering their environments. That being said, nothing is perfect all the time. Evolv customers are keenly aware of the fact that safety is never absolute. Rather, Evolv customers balance safety needs with venue requirements (e.g., avoiding crowds or long lines at security checkpoints) which is not an either/or choice but a strategy that relies on a combination of people, processes and technology.
There have been circumstances where a firearm was found inside a customer’s venue but with no evidence that the weapon had passed through the Evolv Express system. However, certain media entities have perpetuated misinformation by implying otherwise.
Examples:
- In Kennywood, the police made an arrest and were investigating fence jumping, or items thrown over the fence, as possibilities of how a firearm entered the park. It was not reported or confirmed that a gun went through Kennywood’s Evolv Express system.
- Similarly, in North Mecklenburg High School, school officials made public statements asserting that the student carrying a weapon did not go through an Evolv system.
Yet select news services are choosing to ignore these statements and instead mislead by stating “Evolv missed the gun” to fit their desired false narrative.
Claim #5: Evolv can’t catch knives.
Fact: Evolv Express was specifically designed to detect guns but will also alert on many types of knives and some explosives.
Evolv Express was purposefully designed to detect firearms and mass casualty weapons. That’s why customers come to Evolv as part of their layered security strategy. In fact, in many instances, such as in schools, knives are already present inside the venue for various reasons. Even so, according to customer reported data, Evolv Express systems detected over 80,000 knives in 2022 and over 200,000 knives in 2023.
Example:
Claim #6: Evolv can’t back up its through-put claims.
Fact: Throughput rates for Evolv Express have been repeatedly observed in data collected during real-world operations.
-
Customer Example 1, NFL Game, 2023 – a dual wide lane Express unit screened approximately 5,152 people in one hour, including the screening of 2,713 people in a twenty-minute period, with an alert rate of just
5% -
Customer Example 2, MLB Game, 2023 – a dual wide lane Express unit screened approximately 5,746 people in one hour, including the screening of 2,291 people in a ten-minute period, with an alert rate of just
4% -
Customer Example 3, NFL Game, 2023 – a dual wide lane Express unit screened approximately 5,461 people in one hour, including the screening of 1,407 people in a ten-minute period, with an alert rate of just
5%
In fact, Evolv systems are designed specifically to allow for venues to efficiently screen high volumes of people without impacting visitor experience. This is due to the localized threat detection (i.e., the red box that pinpoints an area of concern) which not only reduces the burden on security teams to identify threats but also reduces the soft target of long lines or crowds around checkpoints, as well as reducing the potential for human error and bias.
Claim #7: Evolv paid for third-party testing and tried to manipulate the results.
Fact: Evolv elected to participate in the NCS⁴ operational exercise, sponsored by the University of
By design, the NCS⁴ operational exercise program allows experts to observe technology capabilities in a sports environment. School customers test and/or review our systems in school environments.
The NCS⁴ operational exercise program has an associated fee for all manufacturers completing the process. Contrary to misleading claims, Evolv did not change results of the third-party NCS⁴ report, and all customers and serious prospective customers are offered full access to the complete NCS⁴ testing report upon request. In addition to providing access to the report, Evolv will also walk prospective customers through the complete NCS4 report (as well as other third-party testing reports) during a 90-minute briefing.
Claim #8: Evolv shouldn’t use the terms “weapons detector” or “frictionless” because it is misleading.
FACT: Customers invest in Evolv after carefully assessing the technology during procurement, including reviewing literature, receiving a demo or pilot, visiting and speaking with other customers, and all customers have an opportunity to conduct testing in their actual environment.
Evolv’s sophisticated business-to-business customers, many of whom are themselves security experts and/or engage third-party experts, purchase Evolv Express with the specific goal of helping to detect and deter threats like firearms that could cause a mass-casualty event. Evolv’s technology is deployed at over 650 customers across many markets including education, healthcare, professional sports, industrial workplaces, houses of worship and tourist attractions.
About Evolv Technology
Evolv Technology (NASDAQ: EVLV) is transforming human security to make a safer, faster, and better experience for the world’s most iconic venues and companies as well as schools, hospitals, and public spaces, using industry leading artificial intelligence (AI)-powered weapons detection and analytics. Its mission is to transform security to create a safer world to work, learn, and play. Evolv has digitally transformed the gateways in places where people gather by enabling seamless integration combined with powerful analytics and insights. Evolv’s advanced systems have scanned more than 1 billion people, second only to the Department of Homeland Security’s Transportation Security Administration (TSA) in
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You should read this press release with the understanding that our actual future results, levels of activity, performance and achievements may be materially different from what we expect. We qualify all of our forward-looking statements by these cautionary statements. These forward-looking statements speak only as of the date of this press release. Except as required by applicable law, we do not plan to publicly update or revise any forward-looking statements contained in this press release, whether as a result of any new information, future events or otherwise.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240220580675/en/
Investor Relations:
Brian Norris
Senior Vice President of Finance and Investor Relations
bnorris@evolvtechnology.com
Source: Evolv Technology
FAQ
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