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Bill Management Tools, Events Help Entergy Customers in Louisiana Keep Cool and Save Money This Summer

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Entergy New Orleans and Entergy Louisiana are helping customers manage high electricity costs during extreme summer heat with new tools and assistance programs. The company has launched an online Bill Toolkit connecting customers to resources for bill management, energy efficiency, and financial aid. Key features include:

- myAdvisor dashboard for tracking daily energy use and setting alerts
- Flexible payment options like Pick-A-Date and Level Billing
- PaperFREE billing and AutoPay for convenience
- 'Beat the Heat' program providing bill assistance and energy efficiency kits
- Partnerships with organizations offering financial aid to qualifying customers

Entergy aims to help customers control costs while maintaining some of the lowest electricity rates nationally. The company encourages customers needing additional options to reach out about payment arrangements or extensions.

Entergy New Orleans ed Entergy Louisiana stanno aiutando i clienti a gestire i costi elevati dell'elettricità durante il caldo estremo estivo con nuovi strumenti e programmi di assistenza. L'azienda ha lanciato un Toolkit per le Bollette online per collegare i clienti a risorse per la gestione delle bollette, l'efficienza energetica e l'assistenza finanziaria. Le caratteristiche principali includono:

- Cruscotto myAdvisor per monitorare il consumo energetico giornaliero e impostare avvisi
- Opzioni di pagamento flessibili come Scegli una Data e Fatturazione Livellata
- Fatturazione PaperFREE e AutoPay per maggiore comodità
- Programma 'Battere il Calore' che fornisce assistenza con le bollette e kit per l'efficienza energetica
- Collaborazioni con organizzazioni che offrono assistenza finanziaria ai clienti idonei

Entergy si propone di aiutare i clienti a controllare i costi mantenendo alcune delle tariffe elettriche più basse a livello nazionale. L'azienda incoraggia i clienti che necessitano di ulteriori opzioni a contattare per accordi di pagamento o proroghe.

Entergy New Orleans y Entergy Louisiana están ayudando a los clientes a gestionar los altos costos de electricidad durante el intenso calor del verano con nuevas herramientas y programas de asistencia. La empresa ha lanzado un Kit de Herramientas de Factura en línea que conecta a los clientes con recursos para la gestión de facturas, la eficiencia energética y la ayuda financiera. Las características clave incluyen:

- Tablero myAdvisor para rastrear el uso diario de energía y establecer alertas
- Opciones de pago flexibles como Elegir una Fecha y Facturación Nivelada
- Facturación PaperFREE y AutoPay para mayor comodidad
- Programa 'Vence al Calor' que proporciona asistencia con facturas y kits de eficiencia energética
- Alianzas con organizaciones que ofrecen ayuda financiera a clientes calificados

Entergy tiene como objetivo ayudar a los clientes a controlar los costos mientras mantiene algunas de las tarifas eléctricas más bajas a nivel nacional. La empresa alienta a los clientes que necesiten opciones adicionales a comunicarse sobre acuerdos de pago o extensiones.

Entergy New Orleans와 Entergy Louisiana는 극심한 여름 더위 속에서 고객들이 높은 전기 요금을 관리할 수 있도록 새로운 도구와 지원 프로그램을 제공하고 있습니다. 이 회사는 고객을 청구서 관리, 에너지 효율성 및 재정 지원을 위한 자원과 연결하는 온라인 청구서 도구 키트를 출범했습니다. 주요 기능은 다음과 같습니다:

- 일일 에너지 사용을 추적하고 알림을 설정할 수 있는 myAdvisor 대시보드
- 날짜 선택 및 균등 청구와 같은 유연한 지불 옵션
- 편의를 위한 PaperFREE 청구 및 AutoPay
- 청구서 지원 및 에너지 효율성 키트를 제공하는 '더위를 이겨내라' 프로그램
- 자격이 있는 고객에게 재정 지원을 제공하는 조직과의 파트너십

Entergy는 고객이 비용을 통제할 수 있도록 돕는 동시에 국가적으로 가장 저렴한 전기 요금을 유지하는 것을 목표로 하고 있습니다. 추가 옵션이 필요한 고객은 지불 조정 및 연장에 대해 문의할 것을 권장합니다.

Entergy New Orleans et Entergy Louisiana aident les clients à gérer les coûts élevés de l'électricité pendant la chaleur estivale extrême avec de nouveaux outils et programmes d'assistance. L'entreprise a lancé un Kit d'Outils de Facture en ligne connectant les clients à des ressources pour la gestion des factures, l'efficacité énergétique et l'aide financière. Les principales caractéristiques incluent :

- Tableau de bord myAdvisor pour suivre la consommation quotidienne d'énergie et définir des alertes
- Options de paiement flexibles comme Choisissez une Date et Facturation à Niveaux
- Facturation PaperFREE et paiement automatique pour plus de commodité
- Programme 'Battez la Chaleur' fournissant une aide pour les factures et des kits d'efficacité énergétique
- Partenariats avec des organisations offrant une aide financière aux clients éligibles

Entergy vise à aider les clients à contrôler les coûts tout en maintenant certains des tarifs d'électricité les plus bas à l'échelle nationale. L'entreprise encourage les clients ayant besoin d'options supplémentaires à se renseigner sur les arrangements de paiement ou les prolongations.

Entergy New Orleans und Entergy Louisiana unterstützen Kunden dabei, hohe Stromkosten während extremer Sommerhitze mit neuen Tools und Hilfsprogrammen zu bewältigen. Das Unternehmen hat ein Rechnungs-Toolset online gestartet, das Kunden mit Ressourcen zur Rechnungsverwaltung, Energieeffizienz und finanzieller Unterstützung verbindet. Zu den wichtigsten Funktionen gehören:

- myAdvisor Dashboard zur Verfolgung des täglichen Energieverbrauchs und zur Einrichtung von Alarmen
- Flexible Zahlungsmöglichkeiten wie Wählen eines Datums und gleichmäßige Abrechnung
- PaperFREE-Abrechnung und AutoPay für mehr Komfort
- Programm 'Hitze besiegen', das Rechnungsunterstützung und Energieeffizienz-Kits bereitstellt
- Partnerschaften mit Organisationen, die finanzielle Unterstützung für berechtigte Kunden anbieten

Entergy möchte den Kunden helfen, die Kosten zu kontrollieren und gleichzeitig einige der niedrigsten Stromtarife im nationalen Vergleich zu halten. Das Unternehmen ermutigt Kunden, die zusätzliche Optionen benötigen, sich bezüglich Zahlungsvereinbarungen oder -verlängerungen zu melden.

Positive
  • Launch of new online Bill Toolkit to help customers manage energy use and costs
  • Offering flexible payment options like Pick-A-Date and Level Billing
  • Implementation of 'Beat the Heat' program providing bill assistance and energy efficiency kits
  • Partnerships with organizations to offer financial aid to qualifying customers
  • Maintaining low electricity rates compared to national average
Negative
  • Record-level temperatures leading to high electricity usage and potentially increased costs for customers

NORTHAMPTON, MA / ACCESSWIRE / September 3, 2024 / Extreme heat can increase electricity use and costs, and the past two summers have brought record-level temperatures and high electricity usage by our customers. Entergy New Orleans and Entergy Louisiana are committed to helping our customers stay cool and save money this summer with bill management tools and customer assistance events.

Entergy's newly launched online Bill Toolkit connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps our customers explore simple ways they can lower their electricity use and costs.

"In the face of extreme temperatures, we're doing all we can to keep costs down for customers with some of the lowest electricity rates in the country," said Steven Benyard, Vice President of Reliability for Entergy Louisiana. "To help our customers take control of their budget and save money in extreme heat, we are connecting them with tools to monitor their energy use, manage their bills and find financial assistance."

Track your energy use

Bill management tools like myAdvisor empower our customers to set electricity usage alerts and monitor how much energy they use each day. Tracking electricity use over time can help customers identify habits that contribute to higher use and budget their monthly expenses. With their myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections and analyzer tools and more.

Manage your bills your way

Entergy offers several flexible payment options so customers can choose when, where and how they receive their bills.

  • Pick-A-Date allows customers to pay their bills when it works best for them.

  • Level Billing allows customers to "level out" seasonal energy use fluctuations, making their bills more consistent every month.

  • PaperFREE billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.

  • AutoPay allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

Entergy encourages customers who may need additional payment options to reach out. To see if customers automatically qualify for deferred payment arrangements or payment extensions, they can visit our mobile app or myEntergy.

Find financial assistance

For customers needing assistance to pay their bills, Entergy is here to help. Throughout this summer, Entergy is implementing a series of measures through its "Beat the Heat" program focused on helping our low-income customers and communities stay cool and pay their bills. The program provides bill payment assistance, fans and energy efficiency kits and support from local community partners to help hundreds of residential customers across the state.

In addition, Entergy partners with local and state organizations to connect qualifying customers with financial assistance including:

For more ways to save energy and money, customers can visit BillToolkit.entergy.com.

Contact
Susan Henry | 504-670-3613 | shenry4@entergy.com

View additional multimedia and more ESG storytelling from Entergy Corporation on 3blmedia.com.

Contact Info:

Spokesperson: Entergy Corporation
Website: https://www.3blmedia.com/profiles/entergy-corporation
Email: info@3blmedia.com

SOURCE: Entergy Corporation



View the original press release on accesswire.com

FAQ

What tools has Entergy introduced to help customers manage electricity bills?

Entergy has launched an online Bill Toolkit, which includes the myAdvisor dashboard for tracking energy use, flexible payment options like Pick-A-Date and Level Billing, PaperFREE billing, and AutoPay.

How is Entergy assisting low-income customers with electricity costs?

Entergy is implementing a 'Beat the Heat' program that provides bill payment assistance, fans, energy efficiency kits, and support from local community partners to help low-income customers stay cool and pay their bills.

What financial assistance programs are available for Entergy customers?

Entergy offers several financial assistance programs including The Power to Care for older adults and customers with disabilities, Single Stop for checking eligibility for various assistance programs, and the Low Income Home Energy Assistance Program (LIHEAP).

How can Entergy customers track their energy usage?

Customers can use the myAdvisor tool in their online dashboard to set electricity usage alerts, monitor daily energy use, view bill history, and access bill projections and analyzer tools.

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