Vonage and Telstra Partner to help Accelerate Digital Transformation with Network APIs

Rhea-AI Summary

Vonage, a global cloud communications leader and part of Ericsson (NASDAQ: ERIC), has signed a Memorandum of Understanding (MOU) with Telstra, Australia's largest telco, to accelerate digital transformation leveraging network APIs.

This partnership combines Telstra’s network APIs with Vonage’s platform and Ericsson's 5G capabilities to enable enterprises to build advanced applications for optimized customer experiences.

The agreement aims to enhance existing APIs and explore new ones in areas like Silent Authentication, edge computing, and fraud protection, opening new market opportunities in the Asia Pacific region.

Positive

• Vonage's partnership with Telstra leverages Telstra's network APIs, enhancing Vonage's API platform.
• The agreement aligns with Telstra’s T25 ambition to grow its API leadership.
• The collaboration opens new market opportunities for Vonage in the Asia Pacific region.
• The partnership aims to enhance existing APIs and explore new ones like Silent Authentication and edge computing.
• Combining resources with Ericsson’s 5G capabilities drives innovation and new application development.

Negative

• The agreement is non-exclusive, which means competitors could form similar partnerships.
• There is potential risk if the collaboration does not yield the expected technological advancements or market opportunities.
• Investments in enhancing and developing new APIs could lead to increased operational costs without guaranteed returns.

By combining Telstra’s network APIs with Vonage’s API platform and Ericsson’s 5G network capabilities, enterprises can build advanced applications that provide optimised, engaging customer experiences

LONDON--(BUSINESS WIRE)-- Vonage, a global leader in cloud communications and a part of Ericsson (NASDAQ:ERIC), today announced the signing of a Memorandum of Understanding (MOU) with Telstra, Australia's largest telco, to explore ways to accelerate digital transformation with the power of network Application Programming Interfaces (APIs).

Vonage’s signing of a Memorandum of Understanding (MOU) with Telstra. Pictured L to R: Kim Krogh Andersen, Group Executive, Product and Technology, Telstra, Niklas Heuveldop, Vonage CEO and Head of Business Area Global Communications Platform for Ericsson, Shailin Sehgal, Group Executive, Global Network and Technology, Telstra. (Photo: Business Wire)

The non-exclusive agreement introduces Telstra’s network APIs to the Vonage platform, giving enterprises and developers the opportunity to leverage network capabilities to create innovative, advanced applications and to enhance the customer experience. The partnership complements Telstra’s T25 ambition to grow and extend its API leadership position, while opening up new opportunities for Vonage in the wider Asia Pacific region.

Network APIs are key to uncovering new capabilities for use by developers from within the 5G network that have never before been exposed and made available in an easy, consumable way. Vonage and Telstra will collaborate on and continue investing in enhancing existing APIs, such as Silent Authentication – a new verification method that provides secure authentication without requiring users to input passwords or verification information. Telstra and Vonage will also work together to identify new open APIs to bring to market such as slicing, edge computing, fraud and spam protections, and network analytical insights, while exploring the integration of Telstra’s APIs with Vonage’s API platform.

"By combining Vonage’s API platform, Ericsson’s 5G network capabilities and Telstra’s network APIs, we are providing developers and enterprises the tools they need to create new, secure, reliable and engaging solutions,” said Niklas Heuveldop, Vonage CEO and Head of Business Area Global Communications Platform for Ericsson. “Together with frontrunner service providers like Telstra, we are driving an open ecosystem for exponential innovation that will enable the development of new applications that transform how enterprises operate and engage with customers, while monetising the network.”

Kim Krogh Anderson, Telstra’s Group Executive for Product and Technology said: “We see this partnership with Vonage as one of a variety of ways we can evolve and build a thriving ecosystem around our network product. Opening up new avenues for connectivity to be consumed will lead to new monetisation opportunities – in the same way hyperscalers monetise compute on their cloud as a platform. This is just one of the ways we’re addressing the Business-to-Business (B2B2X) developer market opportunity.”

To find out more about Vonage, visit www.vonage.com. To learn more about Telstra, visit www.telstra.com.au

About Vonage

Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage's Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction. Vonage's fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or remotely - providing the flexibility required to create meaningful engagements.

Vonage is headquartered in New Jersey, with offices throughout the United States, Europe, Israel and Asia and is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC), and a business area within the Ericsson group called Business Area Global Communications Platform. To follow Vonage on X (formerly known as Twitter), please visit twitter.com/vonage. To follow on LinkedIn, visit linkedin.com/company/Vonage. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage.

About Telstra

Telstra is Australia’s leading telecommunications and technology company, offering a full range of communications services. Its purpose is to build a connected future so everyone can thrive. www.telstra.com.au

View source version on businesswire.com: https://www.businesswire.com/news/home/20240610959611/en/

Vonage Media Relations

Mobile: +44 (0)207 785 8888

Email: nicola.brookes@vonage.com

Source: Vonage

FAQ

What companies are involved in the partnership announced in the press release?

The partnership involves Vonage, Telstra, and Ericsson.

What is the focus of the Vonage and Telstra partnership?

The focus is on accelerating digital transformation using network APIs, enhancing customer experiences, and exploring new API capabilities.

How does this partnership benefit Ericsson (NASDAQ: ERIC)?

Ericsson benefits through its association with Vonage, leveraging its 5G network capabilities to drive innovation and new application development.

What are some specific API enhancements mentioned in the press release?

Enhancements include Silent Authentication, edge computing, fraud and spam protections, and network analytical insights.

What region is expected to see new market opportunities from the Vonage and Telstra partnership?

The Asia Pacific region is expected to see new market opportunities.