Vonage Achieves SOC 2 Type II Compliance for Network APIs, Reinforcing its Commitment to Data Security and Customer Trust
Vonage, part of Ericsson (NASDAQ:ERIC), has achieved SOC 2 Type II compliance for its Network APIs, becoming one of the first network API providers to earn this certification. This rigorous security standard, developed by AICPA, validates Vonage's internal controls for data security, processing integrity, privacy, and confidentiality.
The certification comes at a important time, with global data breach costs reaching $4.88 million in 2024. According to S&P Global Market Intelligence research, organizations reported significant increases in fraudulent activity, with 44% experiencing payment fraud and 34% facing new account fraud.
Vonage Network APIs, built on CAMARA standards, offer capabilities including fraud prevention, enhanced customer engagement, workflow automation, scalable application development, and real-time analytics. The SOC 2 Type II compliance ensures improved data security, anomaly detection, and rapid recovery systems for customers.
Vonage, parte di Ericsson (NASDAQ:ERIC), ha raggiunto la conformità SOC 2 Type II per le sue API di rete, diventando uno dei primi fornitori di API di rete a ottenere questa certificazione. Questo rigoroso standard di sicurezza, sviluppato dall'AICPA, convalida i controlli interni di Vonage per la sicurezza dei dati, l'integrità del trattamento, la privacy e la riservatezza.
La certificazione arriva in un momento importante, con i costi globali delle violazioni dei dati che raggiungono 4,88 milioni di dollari nel 2024. Secondo le ricerche di S&P Global Market Intelligence, le organizzazioni hanno segnalato significativi aumenti nelle attività fraudolente, con il 44% che ha subito frodi nei pagamenti e il 34% che ha affrontato frodi su nuovi conti.
Le API di rete di Vonage, costruite secondo gli standard CAMARA, offrono funzionalità tra cui prevenzione delle frodi, miglioramento dell'engagement dei clienti, automazione dei flussi di lavoro, sviluppo di applicazioni scalabili e analisi in tempo reale. La conformità SOC 2 Type II garantisce una migliore sicurezza dei dati, rilevamento delle anomalie e sistemi di recupero rapido per i clienti.
Vonage, parte de Ericsson (NASDAQ:ERIC), ha logrado la conformidad SOC 2 Type II para sus API de red, convirtiéndose en uno de los primeros proveedores de API de red en obtener esta certificación. Este riguroso estándar de seguridad, desarrollado por la AICPA, valida los controles internos de Vonage para la seguridad de datos, la integridad del procesamiento, la privacidad y la confidencialidad.
La certificación llega en un momento importante, con los costos globales de violaciones de datos alcanzando 4,88 millones de dólares en 2024. Según investigaciones de S&P Global Market Intelligence, las organizaciones informaron aumentos significativos en actividades fraudulentas, con un 44% experimentando fraude en pagos y un 34% enfrentando fraude en nuevas cuentas.
Las API de red de Vonage, construidas sobre estándares CAMARA, ofrecen capacidades que incluyen prevención de fraude, mejora del compromiso del cliente, automatización de flujos de trabajo, desarrollo de aplicaciones escalables y análisis en tiempo real. La conformidad SOC 2 Type II asegura una mejor seguridad de datos, detección de anomalías y sistemas de recuperación rápida para los clientes.
Vonage, 에릭슨(나스닥: ERIC)의 일부가, 네트워크 API에 대해 SOC 2 Type II 준수를 달성하여 이 인증을 획득한 최초의 네트워크 API 제공업체 중 하나가 되었습니다. AICPA에서 개발한 이 엄격한 보안 표준은 데이터 보안, 처리 무결성, 개인 정보 보호 및 기밀성에 대한 Vonage의 내부 통제를 검증합니다.
이 인증은 글로벌 데이터 유출 비용이 2024년에 488만 달러에 이를 것으로 예상되는 중요한 시점에 이루어졌습니다. S&P Global Market Intelligence의 연구에 따르면, 조직들은 사기 활동이 크게 증가했다고 보고했으며, 44%는 결제 사기를 경험하고 34%는 새로운 계좌 사기와 직면하고 있습니다.
CAMARA 표준에 기반하여 구축된 Vonage 네트워크 API는 사기 방지, 고객 참여 증진, 워크플로 자동화, 확장 가능한 애플리케이션 개발 및 실시간 분석과 같은 기능을 제공합니다. SOC 2 Type II 준수는 데이터 보안 개선, 이상 탐지 및 고객을 위한 신속한 복구 시스템을 보장합니다.
Vonage, faisant partie d'Ericsson (NASDAQ:ERIC), a atteint la conformité SOC 2 Type II pour ses API réseau, devenant l'un des premiers fournisseurs d'API réseau à obtenir cette certification. Cette norme de sécurité rigoureuse, développée par l'AICPA, valide les contrôles internes de Vonage en matière de sécurité des données, d'intégrité des traitements, de confidentialité et de secret.
La certification intervient à un moment important, alors que les coûts mondiaux des violations de données atteignent 4,88 millions de dollars en 2024. Selon une étude de S&P Global Market Intelligence, les organisations ont signalé d'importantes augmentations des activités frauduleuses, avec 44 % d'entre elles étant victimes de fraudes aux paiements et 34 % faisant face à des fraudes sur de nouveaux comptes.
Les API réseau de Vonage, construites selon les normes CAMARA, offrent des capacités telles que la prévention des fraudes, l'engagement client amélioré, l'automatisation des flux de travail, le développement d'applications évolutives et les analyses en temps réel. La conformité SOC 2 Type II garantit une meilleure sécurité des données, la détection des anomalies et des systèmes de récupération rapides pour les clients.
Vonage, Teil von Ericsson (NASDAQ:ERIC), hat die SOC 2 Type II Konformität für seine Netzwerk-APIs erreicht und ist damit einer der ersten Anbieter von Netzwerk-APIs, die diese Zertifizierung erhalten haben. Dieser strenge Sicherheitsstandard, der von der AICPA entwickelt wurde, validiert die internen Kontrollen von Vonage in Bezug auf Datensicherheit, Prozessintegrität, Datenschutz und Vertraulichkeit.
Die Zertifizierung kommt zu einem wichtigen Zeitpunkt, da die globalen Kosten von Datenverletzungen 2024 voraussichtlich 4,88 Millionen Dollar betragen werden. Laut einer Untersuchung von S&P Global Market Intelligence berichteten Unternehmen von erheblichen Anstiegen bei betrügerischen Aktivitäten, wobei 44 % Zahlungsverbrechen erlitten und 34 % mit neuen Kontobetrügereien konfrontiert waren.
Die Vonage Netzwerk-APIs, die auf CAMARA-Standards basieren, bieten Funktionen wie Betrugsprävention, verbesserte Kundenbindung, Workflow-Automatisierung, skalierbare Anwendungsentwicklung und Echtzeitanalysen. Die SOC 2 Type II Konformität sorgt für verbesserte Datensicherheit, anomale Erkennung und schnelle Wiederherstellungssysteme für Kunden.
- Achieved SOC 2 Type II compliance, becoming one of the first network API providers with this certification
- Comprehensive security framework addressing rising fraud concerns in digital transactions
- Enhanced product offering with Network APIs built on CAMARA standards
- None.
Insights
The SOC 2 Type II compliance achievement for Vonage's Network APIs represents a critical security milestone in the telecommunications industry. This certification validates robust security controls and demonstrates operational effectiveness over an extended period, not just at a single point in time. The timing is particularly strategic given the
The certification's significance extends beyond basic security measures - it's a competitive differentiator in the network API market. With
The integration with CAMARA standards through the Linux Foundation suggests strong interoperability and standardization, which is important for enterprise-grade API security. This standardization, combined with SOC 2 Type II compliance, creates a more secure foundation for critical use cases like fraud prevention, customer authentication and real-time transaction monitoring.
This development strengthens Ericsson's position in the enterprise communications market through its Vonage subsidiary. The timing is strategic, as the industry sees increasing demand for secure network APIs, particularly from highly regulated sectors like banking and financial services. Deutsche Telekom's endorsement adds substantial credibility and could accelerate enterprise adoption in the European market.
The focus on advanced authentication methods addresses a critical market need, with
The comprehensive compliance portfolio including ISO 27001, PCI-DSS, HIPAA and GDPR compliance indicates a strong foundation for global market expansion, especially in regulated industries where security certifications are mandatory for vendor selection.
From a financial perspective, this certification positions Ericsson's Vonage division to capture higher-margin enterprise customers, particularly in regulated industries where security compliance is a prerequisite for vendor selection. The investment in SOC 2 Type II compliance typically yields strong ROI through reduced security incident costs and increased enterprise sales opportunities.
The timing aligns with increasing enterprise IT security budgets and regulatory pressure for enhanced authentication methods. With the global average data breach cost at
The strategic partnership with Deutsche Telekom provides access to the lucrative European enterprise market and validates the commercial viability of Vonage's secure API offerings. This positions Ericsson to monetize network assets more effectively through API-based services, potentially driving higher margins compared to traditional telecom services.
SOC 2 Type II compliance is a rigorous security standard developed by the American Institute of Certified Public Accountants (AICPA) to assess a company's internal controls and systems for data security, processing integrity, privacy, confidentiality, and availability. It provides independent validation that Vonage has implemented the necessary controls to safeguard sensitive information, detect anomalies across its ecosystem, and restore functionality quickly in the unlikely event of an incident. Beyond securing network APIs, these measures play a vital role in protecting customers from broader threats like fraud and identity theft. By safeguarding sensitive data, Vonage helps prevent malicious actors from impersonating individuals or gaining unauthorised access to personal and financial details, ensuring confidence and security across both digital and real-world environments.
“Achieving SOC 2 Type II compliance is a reflection of Vonage’s robust security infrastructure and adherence to the highest industry standards,” said Andy Ulrich, Chief Information Security Officer at Vonage. “This certification demonstrates that by partnering with Vonage, organisations are engaging with a trusted leader that prioritises security, privacy and customer success. By combining innovation, flexibility, and security, Vonage Network APIs enable developers to build secure applications faster while providing businesses with peace of mind around data protection and fraud prevention.”
With the global average cost of a data breach reaching
“The shift from transactional, one-way communications to rich, engaging CX, coupled with the increasing sophistication of cyber threats, requires organisations to enable stronger security mechanisms,” said Raul Castanon, Sr. Research Analyst, Business Communications and Customer Experience at S&P Global Market Intelligence. “In our Voice of the Enterprise (VotE): Customer Experience & Commerce, Merchant Study 2024, many organisations reported an increase in fraudulent activity over the past year, including payment fraud (
“Mobile network operators are now looking to deliver open network API-based services to address these vulnerabilities using advanced authentication methods. These include network authentication, a service enabled by mobile network operators that conveys network signals such as silent authentication, SIM swap, roaming, device status and account status indicators to assess the risk of letting a user access a digital account. Furthermore, network authentication can help organisations strike the right balance between security and a smooth user experience. According to our VotE: Customer Experience & Commerce, Merchant Study cited above, achieving this balance remains a major challenge for many businesses. More than half (
For Vonage Network API customers, SOC 2 Type II compliance means:
- Improved data security: All necessary controls are in place to protect against unauthorised data access.
- Anomaly detection: Continuous monitoring across the ecosystem quickly identifies any security incidents.
- Rapid recovery: Systems and operations can be swiftly restored in the event of an incident.
Vonage Network APIs – built on CAMARA standards, an open-source initiative within the Linux Foundation – are transforming innovation for developers, enterprises and operators. By empowering developers around the world with direct and easy access to advanced network capabilities, these APIs are driving the creation of creative new services and applications that redefine customer engagement, such as:
- Fraud Prevention and Security: Vonage Network APIs offer robust tools to safeguard users and businesses against fraudulent activities. By leveraging advanced capabilities, these APIs can enable secure and seamless user authentication, along with real-time fraud detection to minimise risk and protect sensitive information.
- Enhanced Customer Engagement: With Vonage Network APIs, developers can design innovative services that redefine how businesses interact with their customers. From optimising communication channels to creating personalised experiences, these functionalities pave the way for more meaningful and impactful customer interactions.
- Efficient Workflow Automation: Vonage Network APIs can help businesses to automate critical processes, saving time and improving accuracy. These capabilities streamline operations, making systems more responsive and reliable while reducing manual effort.
- Scalable Application Development: Developers can be empowered to build applications that meet evolving customer demands. By granting access to advanced network functionalities, they support growth and adaptability, ensuring scalability without compromising performance or quality.
- Real-Time Insights and Analytics: Vonage Network APIs also enable comprehensive data monitoring to generate actionable insights. Businesses can track performance metrics, customer behaviors, and network usage in real time, driving smarter decision-making and better outcomes.
These capabilities ensure that developers, enterprises, and operators have the tools they need to innovate securely and effectively. Vonage Network APIs not only bolster security but also enhance engagement, efficiency, and growth in today's dynamic business landscape.
Peter Arbitter, Senior Vice President of MagentaBusiness API (MACE) at Deutsche Telekom, said, "Vonage's achievement of SOC 2 Type II compliance is a significant milestone and an important step towards addressing the stringent requirements of industries such as banking and financial services. At Deutsche Telekom, we value partners who demonstrate a steadfast commitment to data security and operational excellence, enabling us to collaborate with confidence. Vonage’s adherence to this gold standard of compliance enhances not only the security framework its network APIs deliver but also ensures that businesses, especially in highly regulated sectors, can innovate with trust. Together, we are empowering organisations to create impactful and secure digital experiences for their customers."
Vonage invests in benchmarking its security and privacy measures and maintains a wide range of compliance certifications across its product lines that are independently tested and audited by third parties, including ISO 27001, PCI-DSS, SOC, HIPAA, HITECH, HITRUST, and CSA STAR. Vonage also adheres to global privacy standards through General Data Protection Regulation (GDPR).
To find out more about Vonage Network APIs, visit www.vonage.com/network-apis.
About Vonage
Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation, providing a comprehensive set of engagement solutions to deliver richer, more personal and meaningful communications across the entire customer and employee experience.
Vonage’s Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions enable companies to transform how they communicate and operate from the office or anywhere. Vonage’s Communications Platform as a Service (CPaaS) offering is fully programmable and allows developers to embed video, voice, chat, messaging, AI and verification into existing products, workflows and systems using communications APIs. Leveraging the power of the network, Vonage’s CPaaS is expanding to incorporate new network capabilities exposed as APIs to help developers worldwide pioneer new, advanced applications that help enterprises reimagine their business, improve customer experiences, and create more effective engagements.
Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC), and a business area within the Ericsson Group called Business Area Global Communications Platform. To follow Vonage on LinkedIn, visit linkedin.com/company/Vonage/. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage.
1 451 Research, part of S&P Global Market Intelligence, “2025 Trends in Customer Experience & Commerce” (December 2024)
View source version on businesswire.com: https://www.businesswire.com/news/home/20250121537627/en/
Media:
Vonage Media Relations
Mobile: +44 (0)207 785 8888
Email: nicola.brookes@vonage.com
Source: Vonage
FAQ
What does Vonage's SOC 2 Type II compliance mean for ERIC shareholders?
How does Vonage's Network APIs compliance address the 2024 cybersecurity challenges?
What percentage of organizations reported payment fraud according to the 2024 S&P Global study?
What key features do Vonage's CAMARA-based Network APIs offer?
